Deluge Integration: About Connections
The Connections area allows you to link Zoho Voice with your desired services, both Zoho and non-Zoho. You can choose from pre-defined Default Services or create your own Custom Services.
What is Zoho Deluge Connections?
Zoho Deluge Connections allows you to integrate non-Zoho applications with Zoho Voice. This integration enables functionalities beyond native and telephony integrations.
How Does it Work?
Triggers: Events like calls or SMS messages initiate the connection logic.
Rules: Define the trigger type (call or SMS) and conditions for service connection.
Functions: Configure service behavior and expected actions after a trigger. These functions can be predefined or custom-built.
Connections: Select the service you want to integrate with Zoho Voice. This can be a Zoho service or a non-Zoho service.
Benefits of Using Deluge Connections
Flexibility: Integrate various applications with Zoho Voice, expanding its functionality.
Customization: Define specific rules and functions to tailor integrations.
Enhanced Functionality: Leverage Zoho Voice features for non-Zoho applications.
Who Should Use This Feature?
Zoho Voice users with Admin or Super Admin roles.
Users with a basic understanding of scripting languages like Zoho Deluge or JSON.
Getting Started with Deluge Connections
Ensure you have a Zoho Voice user with the appropriate permissions.
Create a connection from Default Services or Custom Services.
For predefined services, select the service and establish the connection. To know more, click here.
For custom services, provide the service details, authentication type, and parameter key. To know more, click here.
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
Zoho Sheet Resources
Zoho Forms Resources
Zoho Sign Resources
Sign, Paperless!
Zoho TeamInbox Resources
Zoho DataPrep Resources
Design. Discuss. Deliver.
Related Articles
Deluge integration: About Functions
Functions are the building blocks of Deluge scripts that define the specific actions and behaviors of your Zoho Voice connections. They allow you to customize how your connected services interact with Zoho Voice. You can create your own functions or ...Deluge Integration: Create a Function
Deluge's integration with Zoho Voice aims to expand the integration of telephony capabilities beyond Zoho applications to meet broader business needs. However, to define the functionality of the service connected with Voice, you need to configure ...User Guide for Deluge Integration with Zoho Voice
Integrations with Zoho Voice can be processed by native and telephony integration. Native integration posts Voice call logs to Zoho CRM, Bigin, Desk, Recruit, and ServiceDesk Plus. Telephony integration (via Phonebridge) is used to leverage Zoho ...Deluge Integration: About Workflow Rule
Workflow configuration in Zoho Voice supports extended integration with any legitimate services available with the assistance of Deluge, Zoho's online scripting language. Rules define the trigger type for a service connection and configure the call ...Deluge Integration: Create a Workflow Rule
Deluge integration with Zoho Voice is used to extend the integration scope of the telephony capabilities beyond Zoho applications catering to accommodate a wider business requirement. However, to be precise with the data set that is posted/called for ...