Follow the steps below to connect a Yealink SIP phone with your agent's Zoho Voice account.
Go to Settings > Hardphone and click Config New Phone.
Select the agent to whom you want to configure the hardphone.
Enter the MAC address of your hardphone device. You can find it at the back of your device. If not, please check with your admin.
Select the phone number which you need to display for outgoing calls made using the desk phone.
Once you click Save, Zoho Voice generates a config file (.cfg). Download it.
You can find the IP address of your device under the Status option.
The Status option can be accessed by pressing the OK key at the center of the navigation center on your Yealink IP phone or you tap Menu and then choose the Status option.
Once you have obtained the IP open your browser, Enter the IP address (e.g., https://192.168.0.10 or 192.168.0.10) in the address bar of the web browser on your PC.
This will take you to your Yealink device's web UI.
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