Zoho Voice introduces headset integration with Jabra
Jabra headsets for Zoho Voice Contact Center
How do I configure Jabra headsets with Zoho Voice VoIP client?
Follow the steps below to successfully connect and integrate your Jabra headset with the Zoho Voice VoIP client:
Login to the Zoho Voice web or desktop VoIP client.
On the dialpad, navigate to and click the Settings tab located at the bottom right corner.
Scroll down and find the Headphone Integration option, then toggle the button to enable it.
Click on the View Config link below.
Select Jabra in the Model drop down list box at the top.
Now connect your Jabra headset to your computer.
To establish a successful connection, download and install both the Jabra desktop host application as well as the Jabra Chrome browser extension.
Skip the above installations when connecting your Jabra headset to the Zoho Voice VoIP desktop client as it internally bundled with all the necessary functionalities of the Jabra browser extension and host desktop application.
- Zoho Voice VoIP client now automatically detects the model and other specifications of your Jabra headset.
- Additionally, the Status field at the top will indicate whether the configured headset has been successfully connected. For a successful connection, it shows the value "Connected".
- Now, you can seamlessly control and quickly handle all inbound and outbound calls through the Zoho Voice VoIP client using your hands-on Jabra headset with minimal gestures.
Which Browsers support Jabra + Zoho Voice headset integration?
Chrome | Safari | Edge | Firefox |
✔ | ✗ | ✔* | ✗ |
Which operating systems support Jabra + Zoho Voice headset integration?
Windows | Mac | Linux |
✔ | ✔ | ✔ |
Refer to the respective links for:
Troubleshooting your headset connection failure
Call controls that can be managed by Jabra headsets
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