Noise Cancellation in Zoho Voice

Noise Cancellation in Zoho Voice

Zoho Voice offers noise cancellation during calls for your agents. This enables customers and prospects to focus on the conversation with your agents without any audio disturbance in the background. This noise cancellation is powered by Krisp and is available as a feature add-on in Zoho Voice.

Pricing and Supported mediums

Noise cancellation is available by default for Contact Center and Unlimited Calling plans in Zoho Voice. It is also available in other Zoho Voice paid plans as an Add-on priced at 2 credits per user per month. Only Super admin and Admins can purchase this add-on for their agents/technicians.
You can use Zoho Voice noise cancellation in Zoho Voice Web and Desktop applications, and ZDialer browser extension in Chrome, and Microsoft edge.

Purchasing Noise Cancellation add in Zoho Voice

To enable the Noise Cancellation add in Zoho Voice
  1. Navigate to Settings >> Subscription >> Buy Addons 
  2. Choose Noise Cancellation 
  3. Select the preferred agents 
  4. Check the total user count and the credits and click Buy to complete your purchase.

Activating Noise Cancellation:

Your agents can now enable or disable the Noise Cancellation feature from their dialpads.
  1. Select Settings in your dialpad 
  2. Turn on Background Noise Cancellation 
  3. Enable/disable this configuration from the icon on your dialpad.


    Access your files securely from anywhere

      Zoho CRM Training Programs

      Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

      Zoho CRM Training
        Redefine the way you work
        with Zoho Workplace

          Zoho DataPrep Personalized Demo

          If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

          Zoho CRM Training

            Create, share, and deliver

            beautiful slides from anywhere.

            Get Started Now


              Zoho Sign now offers specialized one-on-one training for both administrators and developers.

              BOOK A SESSION






                          Quick Links Workflow Automation Data Collection
                          Web Forms Enterprise Begin Data Collection
                          Interactive Forms Workplace Data Collection App
                          Offline Forms Customer Service Accessible Forms
                          Digital Forms Marketing Forms for Small Business
                          HTML Forms Education Forms for Enterprise
                          Contact Forms E-commerce Forms for any business
                          Lead Generation Forms Healthcare Forms for Startups
                          Wordpress Forms Customer onboarding Order Forms for Small Business
                          No Code Forms Construction RSVP tool for holidays
                          Free Forms Travel
                          Prefill Forms Non-Profit

                          Intake Forms Legal

                          Form Designer HR

                          Card Forms Food
                          Assign Forms Photography

                          Translate Forms Real Estate
                          Electronic Forms

                          Notification Emails for Forms Alternatives
                          Holiday Forms Google Forms alternative 
                          Form to PDF Jotform alternative





                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                Manage your brands on social media

                                                  Zoho Desk Resources

                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                    Zoho Marketing Automation

                                                      Zoho Sheet Resources

                                                       

                                                          Zoho Forms Resources


                                                            Secure your business
                                                            communication with Zoho Mail


                                                            Mail on the move with
                                                            Zoho Mail mobile application

                                                              Stay on top of your schedule
                                                              at all times


                                                              Carry your calendar with you
                                                              Anytime, anywhere




                                                                    Zoho Sign Resources

                                                                      Sign, Paperless!

                                                                      Sign and send business documents on the go!

                                                                      Get Started Now




                                                                              Zoho TeamInbox Resources



                                                                                      Zoho DataPrep Resources



                                                                                        Zoho DataPrep Demo

                                                                                        Get a personalized demo or POC

                                                                                        REGISTER NOW


                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now









                                                                                                              • Related Articles

                                                                                                              • Zoho Voice vs Zoho Telephony

                                                                                                                Zoho Voice vs Zoho Telephony: Demystified In Zoho One or apps such as Zoho CRM, Desk, Recruit, and Bigin, there are two ways to configure the calling functionality (click-to-call and call pop-up features) using Zoho Telephony. One is using an ...
                                                                                                              • Zoho Voice SMS REST API

                                                                                                                Authorization HeaderKey Description Authorization * Zoho-oauthtoken<space><ACCESS_TOKEN> Accept * Set to application/json. OAuth Doc Send SMS Use this API to send SMS POST https://voice.zoho.com/rest/json/v1/sms/send Scope : ZohoVoice.sms.CREATE ...
                                                                                                              • Call Disposition in Zoho Voice

                                                                                                                What is Call Disposition? Call Disposition refers to categorizing or labeling the type, reason, outcome, or status of a call. It helps in tracking and analyzing call outcomes for reporting, future analysis, and workflow optimization purposes. In Zoho ...
                                                                                                              • How to configure Yealink desk phones with your Zoho Voice account

                                                                                                                Zoho Voice now enables you to connect your Zoho Voice account with any type of IP-enabled Yealink desk phones which are one of the prominent workstations in major call centers. This enables you to easily make and receive Zoho Voice calls using ...
                                                                                                              • Zoho Voice introduces headset integration with Jabra and Poly

                                                                                                                Jabra and Poly headsets for Zoho Voice Contact Center Zoho Voice now offers seamless deeper integration with two of renowned premium audio Human Interface Device(HID) vendors, Jabra and Poly. With this deeper integration, you can gain seamless ...
                                                                                                                Wherever you are is as good as
                                                                                                                your workplace

                                                                                                                  Resources

                                                                                                                  Videos

                                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                  eBooks

                                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                  Webinars

                                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                  CRM Tips

                                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                                    Zoho Show Resources