How does Zoho Webinar handle the GDPR regulations?
Zoho Webinar is designed to be GDPR-compliant, giving organizers and attendees full control over their personal data. It includes security features like two-factor authentication, role-based access, idle-session timeout, and audit logs. Attendee consent is obtained before recording, and users can pause/stop audio, video, or screen sharing at any time. Admins can restrict recording access, prevent downloads, and automate periodic data cleanup including session reports, recordings, and action logs. Zoho Webinar also upholds data subject rights such as the right to erasure by allowing complete deletion of sessions and stored data.
Does Zoho Webinar share user information with third-party apps?
Zoho Webinar doesn’t share any user information with any apps for commercial or advertising purposes. As a software company, data privacy is at the heart of Zoho. We ensure that our applications comply with data protection rules right from the moment we start building them.
How does Zoho Webinar use browser cookies?
The application sets cookies on both the organizer's and the attendee's browsers in order to maintain the session, provide smooth functionality, and store important configurations, such as session recording status (if you have enabled recording) and notification preferences. The cookies are never used for data mining, marketing, targeting, or advertising purposes.
What information does a webinar organizer get during a webinar?
Zoho Webinar allows organizers to collect the name and email address of the attendees for their own reporting purposes.
What information does Zoho Webinar automatically collect from attendees during a webinar?
Zoho Webinar automatically collects information such as the IP address and browser details. This is for effective bandwidth management and debugging purposes in case users encounter technical issues during a webinar. Zoho Webinar doesn’t track the details of open browser tabs or the links that the attendee clicks.
What provisions does Zoho Webinar have to protect privacy during a webinar?
Organizers’ and attendees’ video is never enabled by default when they enter a webinar. Zoho Webinar always asks for your consent before enabling your web camera or microphone during webinars. Organizers have the option to use the Remove Attendee feature, which automatically dismisses attendees from the webinar.
What security practices does Zoho Webinar follow?
In Zoho Webinar, all transmissions take place through SSL/128-bit AES encryption protocols, which is the industry standard security practice. All data that users share is completely encrypted and saved securely. Refer to Zoho's security and privacy policies to learn more.