My notification email does not contain the files uploaded by the visitor who submitted the form. Why is that?

My notification email does not contain the files uploaded by the visitor who submitted the form. Why is that?

This is by design. Your form notification email will not contain any files that your visitors have uploaded, it will only contain the data that your users have submitted.

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now

            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION

                                    You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.

                                        Manage your brands on social media

                                          Zoho Desk Resources

                                          • Desk Community Learning Series

                                          • Digest

                                          • Functions

                                          • Meetups

                                          • Kbase

                                          • Resources

                                          • Glossary

                                          • Desk Marketplace

                                          • MVP Corner

                                          • Word of the Day

                                            Zoho Marketing Automation

                                              Zoho Sheet Resources


                                                  Zoho Forms Resources

                                                    Secure your business
                                                    communication with Zoho Mail

                                                    Mail on the move with
                                                    Zoho Mail mobile application

                                                      Stay on top of your schedule
                                                      at all times

                                                      Carry your calendar with you
                                                      Anytime, anywhere

                                                            Zoho Sign Resources

                                                              Sign, Paperless!

                                                              Sign and send business documents on the go!

                                                              Get Started Now

                                                                      Zoho TeamInbox Resources

                                                                              Zoho DataPrep Resources

                                                                                Zoho DataPrep Demo

                                                                                Get a personalized demo or POC

                                                                                REGISTER NOW

                                                                                  Design. Discuss. Deliver.

                                                                                  Create visually engaging stories with Zoho Show.

                                                                                  Get Started Now

                                                                                                      • Related Articles

                                                                                                      • Email Notification

                                                                                                        When you enable notifications for your forms, you will receive an email notification whenever a visitor submits a form. To enable email notifications, go to Forms from the left panel. Click Email Notification on the Forms page. Enable Set Email ...
                                                                                                      • Verification Files

                                                                                                        This feature enables you to add the required files for verifying your website with third-party services. These files can include Apple Pay verification files and Android app verification files such as "apple-developer-merchantid-domain-association", ...
                                                                                                      • Files

                                                                                                        Files allow storage of images, and documents that are used on your website. All images stored here will be optimized. To access My Files Go to Files from the left panel. Click Add Directory when creating a new directory. Click Upload to add files. ...
                                                                                                      • Will I receive an email notification for blog comments?

                                                                                                        Yes, you will receive email notifications if the toggle is enabled. To enable email notifications for blog comments: Go to Configuration -> Blog Preferences. Under comment preferences, select enable for email notifications. Click Save.
                                                                                                      • Is it possible to turn on email notifications for forms on my website?

                                                                                                        Yes, you can enable email notification for the forms on your site. Go to Forms. Select the desired form from the forms listed. Click Email Notification. Click the Set Email Notification switch to turn it on. Enter a from and to address ...
                                                                                                        Wherever you are is as good as
                                                                                                        your workplace



                                                                                                          Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.


                                                                                                          Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.


                                                                                                          Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.

                                                                                                          CRM Tips

                                                                                                          Make the most of Zoho CRM with these useful tips.

                                                                                                            Zoho Show Resources