A. TXT Record (Domain Verification)

1. Host name: @ (or leave blank)
   
2. Value: zoho-sites-verification={token}
   

                        

B. CNAME Record (Website Routing)

1. Host name: www
   
2. Points to: zhs.zohosites.com (use your data center specific CNAME)
   

Note: Use the appropriate data center specific CNAME values

US (All other)	zhs.zohosites.com	AU	zhs.zohosites.au
IN	zhs.zohosites.in	CN	zhs.zohosites.com.cn
EU	zhs.zohosites.eu	SA	zhs.zohosites.sa
JP	zhs.zohosites.jp	CA	zhs.zohosites.ca

                                               

C. Domain Forwarding (Root Domain Redirect)

• Forward: yourdomain.com → www.yourdomain.com
  

Zoho Sites uses CNAME Records rather than A Records for domain mapping. If your DNS manager has a default A Record, you can leave it unchanged. To map your third-party domain to Zoho Sites, you only need to add CNAME Records and configure domain forwarding.

Important: 

For HTTPS forwarding, verify that your DNS provider redirects https://sampledomain.com to https://www.sampledomain.com with SSL encryption enabled. If your provider doesn't support this: Consider using a DNS service that allows CNAME records on root domains, such as Cloudflare or ManageEngine CloudDNS.

Step-by-Step Configuration Process  

1. Access Your Domain Console
   Log into your domain registrar's administrative panel.
2. Configure Domain Forwarding

• Locate the DNS Settings or Domain Management section
• Find the Forwarding or Redirect option
• Set your root domain (without www) to forward to www.yourdomain.com
• Save the configuration

3. Add DNS Records

• Navigate to DNS Management or DNS Configuration
• Add the TXT record for domain verification (from step A above)
• Add the CNAME record with 'www' pointing to zhs.zohosites.com

4. Finalize Setup

• Save all changes
• Allow time for DNS propagation (typically 1-24 hours)

If you face any issues while mapping your domain to Zoho, you may contact your domain provider's support team. You may provide them with the steps given above and have them assist you. Usually, the changes are reflected in 10-15 minutes. However, in some cases, it could take up to 48 hours.

Domain provider setup instructions  

GoDaddy

• CNAME configuration: https://in.godaddy.com/help/add-a-cname-record-19236

• URL/Domain forwarding: https://in.godaddy.com/help/manually-forwarding-or-masking-your-domain-name-422
  

NameCheap  

• CNAME configuration: https://www.namecheap.com/support/knowledgebase/article.aspx/9256/29/how-can-i-edit-dns-zone-in-cpanel#cnamerecord

• URL/Domain forwarding: https://www.namecheap.com/support/knowledgebase/article.aspx/385/77/how-do-i-set-up-url-redirect-for-a-domain
  

iWantMyName  

• CNAME configuration: https://help.iwantmyname.com/hc/en-gb/articles/360014960137-How-do-I-add-a-CNAME-record

• URL/Domain forwarding: https://help.iwantmyname.com/hc/en-gb/articles/360015395577-How-do-I-set-up-forwarding-redirect
  

DnsMadeEasy  

• CNAME configuration: https://support.dnsmadeeasy.com/support/solutions/articles/47001001393-cname-record

• URL/Domain forwarding: https://support.dnsmadeeasy.com/support/solutions/articles/47001001437-http-redirection-record
  

Network Solutions  

• CNAME configuration: https://knowledge.web.com/subjects/article/KA-01097/en-us#NS

• URL/Domain forwarding: https://knowledge.web.com/subjects/article/KA-01161/en-us
  

Bluehost  

• CNAME configuration: https://my.bluehost.com/cgi/help/cname#create

• URL/Domain forwarding: https://www.bluehost.com/help/article/redirecting-domain-name
  

MyDomain.com  

• CNAME configuration: https://www.mydomain.com/help/article/dns-management-how-to-update-cname-aliases

• URL/Domain forwarding: https://help.dreamhost.com/hc/en-us/articles/215455377-How-do-I-redirect-my-domain-
  

1and1  

• CNAME configuration: https://www.ionos.com/help/domains/configuring-cname-records-for-subdomains/configuring-a-cname-record-for-a-subdomain/

• URL/Domain forwarding: https://www.ionos.com/help/domains/forwarding-a-domain/forwarding-a-domain-to-a-different-domain/ 
  

DreamHost  

• CNAME configuration: https://help.dreamhost.com/hc/en-us/articles/215414867-How-do-I-add-custom-DNS-records-#CNAME_record

• URL/Domain forwarding: https://help.dreamhost.com/hc/en-us/articles/215455377-How-do-I-redirect-my-domain-
  

register.com  

• CNAME configuration: https://knowledge.web.com/subjects/article/KA-01097/en-us#Rcom

• URL/Domain forwarding: https://www.register.com/website-forwarding.rcmx
  

Hostgator  

• CNAME configuration: https://www.hostgator.com/help/article/how-to-change-dns-zones-mx-cname-and-a-records

• URL/Domain forwarding: https://www.hostgator.com/help/article/url-redirect-how-to-create

If your domain provider does not provide a URL/domain forward option, you can make use of third-party URL redirect service providers like CloudFlare or NameCheap that provide you with an option to forward your domain name.