A year in review: Mobile app highlights of 2020

A year in review: Mobile app highlights of 2020

Hello fellow form builders,

2020 was yet another transformative year, and it's time we take a quick rundown on the highlights. And make sure to keep reading to the end of the post, when we'll give you a sneak peek of what's to come in 2021!  

As a team, remote work brought challenges, including difficulty fostering and managing effective communication. Thanks to our Zoho tools, we've managed to stay connected and work effectively, even though we weren't next to each other.

Our focus for the year was creating new opportunities for engagement and data collection for our mobile app users. As we worked towards that goal, we listened to your suggestions and queries and rolled out new features, as we continued to support the available features in the web application. Here's a quick rundown:



What to expect in 2021: .

It's all about making data collection simpler and more effective. 


1. Communicate more clearly with image annotations. 
Annotating images lets you communicate exactly what you mean than just uploading the image itself.

2. Capture contact data with a quick scan. 
This one's for the Android users out there! Get contact details into forms quicker by letting users quickly scan their business card. The scanned information will autofill card details into the form. 

3. Capture location easier
Instead of asking respondents to enter location details, use Google Maps to capture the location information.

4. Don't sweat connectivity issues
During any internet connectivity issues, choose the offline mode and restrict the Zoho Forms mobile application from syncing with the internet. Later, on a stable internet connection, you can sync and save your form data.

5. More exciting features
  • In-app notification upon new submissions - Stay updated with notifications in your mobile device whenever a new form submission comes in. 
  • Dark Mode for live form UI - Make form filling easier for anyone using a mobile device in low light.
And that's a wrap. Happy Holidays everyone! 

Best,
Prasana

    • Sticky Posts

    • QR code and barcode scanning for mobile apps

      Hello everyone, In our past mobile apps forums we have discussed a few of our Zoho Forms mobile-specific features. Today we'll shed some light on the QR and Barcode scanning feature, available for both Android and iOS devices. QR code and Barcode QR code (Quick Response code) and barcode are machine-readable codes, which are scanned to reveal the information in them. When your users have an information as a QR code or a barcode, you can get them in your forms with a quick scan from their mobile device.

    • Discover your form submitter's whereabouts using Geolocation

      Hello everyone, Want to know where your forms are filled the most in a country, and which regions gives you the highest number of form responses? Zoho Forms brings you the solution. Just collecting basic information from your respondents is old-fashioned. Now we give you the new way to discover more relevant information about your respondents with Zoho Forms' Geolocation feature. This feature is available for both iOS and Android apps. When a user submits a form, you will get the exact location of

    • A year in review: Mobile app highlights of 2020

      Hello fellow form builders, 2020 was yet another transformative year, and it's time we take a quick rundown on the highlights. And make sure to keep reading to the end of the post, when we'll give you a sneak peek of what's to come in 2021!   As a team,

    • Your Forms Can Now Scan And Fill In Data: Introducing Business Card Scanning For iOS Mobile Devices

      Hello everyone, Getting someone's information in your forms used to require them to input data manually in each field. Not anymore: Introducing business card scanning in Zoho Forms for iOS mobile devices.    Users can now fill in forms by just scanning their business cards. Data on the card gets auto-populated in the appropriate fields: Name Address Email address Phone number Website For example, suppose you need your submitter's data for a conference registration form. With a quick scan, the form

    • 2019 in review: A look back at the Zoho Forms Mobile App

      Hello fellow form builders,    As we wrap up 2019, it's time to revisit what's happened this year in the world of the Zoho Forms Mobile App and give an outline on what's coming up next year. First things first. We want to say a big thank you for your continued support and constant feedback - keep it coming! 2019 has been tremendous for us as we continued to explore new ways to bring ease and power to mobile teams.    Here's a quick rundown of what 2019 offered!  What to expect in 2020?  We are entering

      • Recent Topics

      • Shared values: From classroom lessons to teaching moments in customer service

        While the world observes Teachers’ Day on October 5, in India, we celebrate a month earlier, on September 5, to mark the birth anniversary of Dr. Sarvepalli Radhakrishnan, a great teacher, renowned scholar, educationist, and advocate for empowerment.

      • Create a list of customers who participated in specific Zoho Backstage events and send them an email via Zoho CRM

        How to create a list of customers who participated in specific Zoho Backstage events and send them an email via Zoho CRM? I was able to do a view in CRM based on customer that registered to an event, but I don't seems to be able to include the filter

      • Zoho Desk blank page

        1. Click Access zoho desk on https://www.zoho.com/desk/ 2. It redirects to https://desk.zoho.com/agent?action=CreatePortal and the page is blank. Edge browser Version 131.0.2903.112 (Official build) (arm64) on MacOS

      • I hate the new user UI with the bar on the left

        How can I reverse this?

      • Question regarding import of previous deals...

        Good afternoon, I'm working on importing some older deal records from an external sheet into the CRM; however, when I manually click "Add New Deal" and enter the pertinent information, the deal isn't appearing when I look at the "Deals" bar on the account's

      • Client Script also planned for Zoho Desk?

        Hello there, I modified something in Zoho CRM the other day and was amazed at the possibilities offered by the "Client Script" feature in conjunction with the ZDK. You can lock any fields on the screen, edit them, you can react to various events (field

      • One person/cell phone to manage multiple accounts

        Hi. I have a personal Free account to keep my own domain/emails. Now I need to create a Business account to my company's own domain, but I have only one mobile phone number I use to everything. How do I do to manage this? Can I manage a Free domain and

      • Tracking KPIs, Goals etc in People

        How are Zoho People users tracking employee targets in People? For example, my marketing assistant has a target of "Collect 10 new customer testimonials every month". I want to record attainment for this target on a monthly basis, then add it to their

      • Zoho Desk: Ticket Owner Agents vs Teams

        Hi Zoho, We would like to explore the possibility of hiding the ‘Agents’ section within the Ticket Owner dropdown, so that we can fully utilise the ‘Teams’ dropdown when assigning tickets. This request comes from the fact that only certain agents and

      • Can not Use Attachment Button on Android Widget

        this always pops up when I touch the attach button on android widget. going to settings, there is no storage permission to be enabled. if I open the app, and access the attach feature there, I can access my storage and upload normally.

      • Announcing new features in Trident for Mac (1.24.0)

        Hello everyone! Trident for macOS (v.1.24.0) is here with interesting features and thoughtful enhancements to redefine the way you plan and manage your calendar events. Here's a quick look at what's new. Create calendar events from emails. In addition

      • Need Easy Way to Update Item Prices in Bulk

        Hello Everyone, In Zoho Books, updating selling prices is taking too much time. Right now we have to either edit items one by one or do Excel export/import. It will be very useful if Zoho gives a simple option to: Select multiple items and update prices

      • Vendor Master Enhancements for Faster Purchase Entry

        I’d like to suggest a few features that will improve accuracy and speed during purchase voucher entry: Automated Item Tax Preference in Vendor Master Add an option to define item tax preference in the vendor master. Once set, this preference should automatically

      • Mass Mail Statistics - Number of unsent emails

        How do I find out which emails were not sent?

      • Est-il possible d'annuler l'envoi d'un mail automatique ?

        Bonjour, Lorsque je refuse un candidat, il reçois un mail dans les 24h pour l'informer que sa candidature n'est pas retenue. J'ai rejeté un candidat par erreur. Savez-vous s'il possible d'annuler l'envoi de ce mail ? Merci d'avance pour votre aide.

      • embed a form in an email

        Hello, how to embed a form in an email that populates Zoho CRM cases? I would like to send emails to a selected audience offering something. In the same email the recipients - if interested - instead of replying to can fill in a Zoho CRM form that creates

      • Zoho Bookings - Reserve with Google

        Does Zoho Bookings plan to to integrate with Reserve with Google?

      • How to add Zoho demo site page designs to my Zoho Sites website

        Hi, I would like to add the design from the following demo URLs into my current Zoho website. I have already created two new pages on my site, named “Menu2” and “Menu3.” For the “Menu2” page, I want to use the design from this demo: https://naturestjuice-demo.zohosites.com/menu

      • Digest Août - Un résumé de ce qui s'est passé le mois dernier sur Community

        Bonjour chère communauté ! Voici le résumé tant attendu de tout ce qui a marqué Zoho le mois dernier : contenus utiles, échanges inspirants et moments forts. 🎉 Découvrez Zoho Backstage 3.0 : une version repensée pour offrir encore plus de flexibilité,

      • Global Sets for Multi-Select pick lists

        When is this feature coming to Zoho CRM? It would be very useful now we have got used to having it for the normal pick lists.

      • Text snippet

        There is a nice feature in Zoho Desk called Text Snippet. It allows you to insert a bit of text anywhere in a reply that you are typing. That would be nice to have that option in Zoho CRM as well when we compose an email. Moderation Update: We agree that

      • Kaizen #206 - Answering your Questions | Displaying Related Purchase Orders from Zoho Books in CRM Deals using Queries

        Hello everyone! We're back with another post in the Kaizen series. We're grateful for the feedback we received from all of you! One of the questions we received was "I would like to see the list of Purchase Orders in Zoho Books for a Deal in CRM." We

      • Add Analytics function for Title case (capitalising each word in a string)

        At present, you can only capitalise each word in a string in Analytics during data import. It would be really useful to be able to do this with a formula column, but there is no Title Case function.

      • How to conditionally embed an own internal widget with parameters in an html snippet?

        Hello everyone, I'm trying to create a dynamic view in a page using an HTML snippet. The goal is to display different content based on a URL parameter (input.step). I have successfully managed to conditionally display different forms using the following

      • Where can I find rejected inbound mails and their reason for rejection

        Hi, I was recently made aware by a mailing list which I am subscribed to (ffmpeg-devel@ffmpeg.org) that my Zoho mail Mail account is rejecting some emails. If I look under Admin Panel > Security & Compliance > Quarantine > Incoming, the list there is

      • Sync more than one Workdrive

        Hello Please I'm facing some difficulties since some days. In my company we have many zoho accounts in different organisations. And I have to find a way to sync all these Workdrives. I spend many hours to search it on zoho Workdrive but no solution. Could someone help me ? Any idea how I can achieve it ? Thanks in advance. Regards

      • Zoho writer unable to merge documents to PDF with basic fonts in Hebrew or fonts from my computer

        I created several forms that will be merged into PDF files through Zoho Writer and I am unable to receive the PDF in the basic fonts of the Hebrew language or in the fonts I have on my computer. The writer exports to PDF an exchange font that looks very

      • Base Currency Adjustment Reversal

        Two questions surrounding the base currency adjustments (BCA). I recently ported over from QB so I need to enter the base currency adjustments. In QB, it will calculate the BCA for you at the end of the year and then reverse it at the top of the following year. Makes sense. Does Zohobooks not do this as well? I created a BCA for Dec 31, 2016 but no reversing entry was made Jan 1, 2017. Am I supposed to manually do a reversal? I'm not even allowed to post journals directly to the 'exchange gain loss'

      • Please implement UAE Central Bank FX rates

        Hello, as I understand from your knowledge base, any UAE business account created from September 15, 2018 does not have foreign exchange rates fetched automatically. This is a serious inconvenience and I am not sure why ZOHO has not looked into the ways

      • Search Records returning different values than actually present

        Hey! I have this following line in my deluge script: accountSearch = zoho.crm.searchRecords("Accounts","(RS_Enroll_ID:equals:" + rsid + ")",1,200,{"cvid":864868001088693817}); info "Account search size: " + accountSearch.size(); listOfAccounts = zoho.crm.searchRecords("Accounts","(RS_Enroll_ID:equals:"

      • Super Admin Access to All Courses and Spaces in Zoho Learn

        Dear Zoho Learn Team, We hope this message finds you well. We are using Zoho Learn extensively for internal and agent training. While managing our courses and spaces, we encountered a significant limitation regarding admin access and course management.

      • Print checks for owner's draw

        Hi.  Can I use Zoho check printing for draws to Owner's Equity?  This may be a specific case of the missing Pay expenses via Check feature.  If it's not available, are there plans to add this feature?

      • [New Release 2024] Create and embed custom capabilities across CRM with Kiosk Studio, our latest no-code tool

        [Update | New series] We've started publishing a series of posts on Kiosk Studio. It's called Kiosk Studio Sessions and you can check out the first one here! [Update | 15 Oct} Session #2 is live! This one will look at how to create a kiosk for your call

      • Revenue Management: #10 Common Mistakes while Recognizing Revenue

        We are at the end of the series on Revenue Management, covering how different businesses recognise revenue. Even with clear standards like ASC 606 and IFRS 15 in practice, businesses often struggle with the nuances of revenue recognition. Especially growing

      • Windows Desktop App - request to add minimization/startup options

        Support Team, Can you submit the following request to your development team? Here is what would be optimal in my opinion from UX perspective: 1) In the "Application Menu", add a menu item to Exit the app, as well as an alt-key shortcut for these menus

      • integarting attachments from crm to creator

        when i tried to integrate pdf attachments from crm to creator via deluge i am getting this error {"code":2945,"description":"UPLOAD_RULE_NOT_CONFIGURED"} the code i used is attachments = zoho.crm.getRelatedRecords("Attachments","Sales_Orders",203489100020279XXX8);

      • Search Option

        🚫 Current Limitation: As of now (September 2025), Zoho FSM lacks a global search functionality, which makes it difficult to quickly: Find specific Work Orders by number or keyword Search for customer records or contact info Locate assets, jobs, or service

      • Mobile Chat Window - Full Screen

        Hello, The mobile chat window takes up the full screen, which is highly confusing for most customers! Using a desktop machine, I see the same happens when reducing the browser width to 800px or below. This suggests that it responsive web design, causing the switch to full screen. Can we fix this very annoying behaviour ourselves using a custom css file? If so, can you please let me know how? Thanks

      • Is it possible to customize ZC Themes?

        I understand you can choose a layout and customize Brand Color, App Header, Menu, and Sub-Menu components, but can you override some of the default theme settings with CSS or a config file? For example, - Table highlight color - Listview auto filter highlight

      • Is it possible to create Custom function-based Lookup field in Zoho CRM

        Is it possible to create a custom function-based lookup field in Zoho CRM? If so, how? Use case: Need to fetch users from Zoho Projects into a dropdown field in Zoho CRM.

      • Next Page