Allow admins to define and enforce tab order for Client Portal users in Zoho Projects

Allow admins to define and enforce tab order for Client Portal users in Zoho Projects

Hello Zoho Projects Team,
 We hope you are doing well.

We would like to submit a feature request regarding the project tab (module) order for Client Portal users in Zoho Projects.

Current Limitation:

As of now:

  • Internal users (admins and employees) can reorder project tabs/modules based on their preference
  • Client Portal (external) users cannot reorder tabs at all
  • There is no option for admins to predefine or enforce a tab order for portal users

This creates a gap in usability and control over the client-facing interface.

Why this is a problem:

In real-world usage, the Client Portal is a customer-facing product, not just an internal tool.

A common scenario:

  • We invite clients to the portal to track progress, tasks, issues, and updates
  • We want to present information in a clear, logical, and guided structure
  • Different tab orders can confuse users and reduce usability

Since portal users cannot customize their view, and admins cannot define it for them:

  • The interface may appear disorganized or non-intuitive
  • Important modules may be buried or overlooked
  • There is no way to align the UI with business workflows
  • It creates an inconsistent and less professional client experience

Requested Enhancement:

We kindly request the ability for admins to define and enforce the tab (module) order for Client Portal users.

This should ideally support:

  • Setting a default tab order at the project level
  • Applying the same order to all portal users
  • Optionally defining different layouts per client or portal profile
  • Ability to lock the order (so portal users cannot change it)

Benefits:

  • Better client experience and usability
  • Full control over the client-facing interface
  • More professional and structured project presentation
  • Reduced confusion for external users
  • Ability to align UI with business workflows

This enhancement would improve Zoho Projects as a client-facing collaboration platform, not just an internal project management tool.

Thank you for considering this request and for continuously improving Zoho Projects.

Kind regards,
 Ram

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