Announcement: Set permissions for your staff

Announcement: Set permissions for your staff

Hello Bookings Community, 

We are pleased to announce a new feature in our Bookings scheduler, Roles and Permissions. This powerful addition allows you to define permissions for your staff members, ensuring overall privacy.

 

Establishing permissions for staff is essential, as it is the backbone of a secure system. As a first step, we're introducing the ability to configure access permissions specifically for the staff roles. In the future, we will expand this functionality to other roles too. Let's have a quick rundown of what comes with this feature.

 

Profile permissions 

Currently, staff can edit their own profiles, except working hours. With this feature, admins can allow them to edit their own working hours.

 

Booking page permissions 

We provide separate booking page links for every staff member, service, and workspace. Currently, staff members can view all the booking page links. However, by setting view permissions, admins can determine whether staff members can view only the booking page links that they are assigned to, or if they can view all the booking page links within the platform.

 

Safeguard customer data 

Fine-tune permissions and have more control over customer information, ensuring data visibility. Admins can define whether staff can view, edit, add, delete, or export customer data. Additionally, admins can decide whether staff can access all customer data or only the data of customers who had booked with them.




Help documentation
 

To learn more about this feature, please read this help article.

 

Availability 

This feature is available for all paid plans.  

 

Hope you find value from our new feature. We're eager to bring in more enhancements in the future. Please share your suggestions and queries in the comments or feel free to write to support@zohobookings.com.

 

Regards,

The Zoho Bookings Team

 

 

 

 

 


    • Sticky Posts

    • Important: DKIM verification needed for unauthenticated email domains

      Hi all, This post is to inform users who are currently using unauthenticated email domains as their sender email for their notifications. We have mandated DKIM verification for all domains used as sender email addresses for the outgoing emails by 01-Jan-2025.
    • Introducing Appointment Title Customization

      Hi all, We're delighted to announce an exciting feature, Appointment Title Customization, which you can use to personalize your appointment title according to your business's specific needs and preferences. An appointment title provides a glimpse of the
    • Attention: Scheduled Maintenance at US DC on Dec 19, 2024

      Dear Bookings users, We would like to inform you that we've scheduled maintenance activity at our US data centers on Thursday, December 19th, 2024, from 5:30 PM to 5:45 PM PT. During this period, Zoho Bookings will be completely unavailable for the accounts
    • 📣📣 Zoho Bookings - Feature Roadmap 2024

      Hi Everyone, Thank you for all the support you have been showing Zoho Bookings. We had a fabulous 2023, with a bunch of new features and over 60K new users. In 2024, our prime focus will be on user experience, and we have a few vital features coming in
    • Attention: Important updates to the payment gateway integrations

      Greetings from the Zoho Bookings team! We have a few important updates to the payment gateway integrations that allow you to collect online payments for your appointments. The following payment gateways will be updated, and we encourage you to make the
      • Recent Topics

      • Accessing Subform Data using getRecordByID

        I am getting data from Zoho Creator using deluge zoho.creator.getRecordByID task, from another application. The report contains a subform, and that subform is in the detail view of the report. I do not appear to have any subform data in the JSON response,
      • Pre-fill TO and CC fields for Email Templates

        This would be a game changer to be able to set either specific email addresses or merge fields based on deal role titles into email templates. Please pass this along to *hopefully* add to future features of Zoho CRM.
      • Leads and Deals Issue

        Hi! Is Zoho having trouble today? I've been experiencing issues today. When I move a deal to closed/won, it previously would require a closing date but today the screen just went blur and the closing date did not pop up. And then under leads, I was trying
      • QR codes in templates

        I'm excited about the new QR code generator. I have included a QR code that contains the record ID setting "${ID}" as input data. In the report detail it works perfectly but when printing it in a template the code is not shown.
      • How do I hide all leads from Standard users in my CRM ZOHO

        I want to configure my crm zoho in such a way that standard users will only see leads owned or assigned to them. How do I go about doing this? I have tried all i could, but nothing...can anyone help me?
      • Custom view for Milestones

        Hi, Just an idea for the future... would it be possible to create custom views for the Milestones view under Work Overview ? I usually need to look at this view filtered by project group but the filter doesn't remain when navigating away. A custom view
      • attributed automatically database section

        Hello everyone and happy holidays... here in zoho CRM, I created 3 bases: - Properties (House, apartment ...) - Transactions (Notaries, ...) - Real estate ads I want when the address is identical on these three bases, that in "Properties" the transactions
      • How to Implement Time-Based Filters in Zoho Workflows?

        Hi everyone, I’m looking for a workaround to implement time-based filters in Zoho workflows. Specifically, I need a workflow to trigger only within certain hours (e.g., between 10:00 AM and 8:00 PM, Sunday to Friday). Currently, Zoho workflows execute
      • is there a better way to routinely export my project timesheets?

        Hi there, I am somewhat happy with how Zoho books handles time.  One thing that is missing is more user driven control over my data.  I have a workflow where I constantly need to give customers feeds of work done.  So I pick a project, and would ideally
      • Portal Default View

        Hello! My company is about roll out portals for some users, but we were wondering if it was possible to set the Record Detail Page View to default to a custom view that we made. That way the information they need would be streamlined and easier to see.
      • Zoho Books API Limit Is RIDICULOUS!!!!!!!!!!!!!

        The 2,500 API call limit in Zoho Books is about as useful as AOL dialup.  Seriously Zoho, not only can I use up 2,500 API calls in no time with my own app but YOUR OWN STUPID IPAD APP blows through them super fast too, so if any one of my clients wants
      • Unlocking New Horizons: A Year in Review

        As we bid farewell to 2024, let's celebrate and revisit the key highlights of the year. From adding a new edition to cross-platform enhancements, here’s a roundup of all the feature updates designed to simplify accounting, optimize financial management,
      • Does zoho rest api support token exchange from microsoft entra id token

        i want to get access token from the Microsoft user token in rest api. so it is possible to exchange microsoft user access token to zoho's access token or auth token ( token should be user specific not super admin).
      • Important: DKIM verification needed for unauthenticated email domains

        Hi all, This post is to inform users who are currently using unauthenticated email domains as their sender email for their notifications. We have mandated DKIM verification for all domains used as sender email addresses for the outgoing emails by 01-Jan-2025.
      • How do I define a weekend

        I noticed the default for weekends does not seem to include Saturdays. How can i define weekends to include both Saturdays and Sundays? Thank you.
      • Assistance Required: Custom Model Record Not Visible in Zoho CRM Sandbox

        Dear Team, I hope this message finds you well. I have created a custom model in the Zoho CRM Sandbox account and am currently adding records to it using Python. While I am able to fetch the module data programmatically through Python, I am unable to see
      • Custom Status for Purchase Orders

        Currently Zoho books has functionality to create custom statuses for Sales Orders. Can this be extended to include custom status for purchase orders as well? It was a great decision to add this functionality to sales orders. Our use case is for tracking
      • Remove Address from credit card payment

        I would like to remove the need to add address when paying by credit card. I only want the customer to have to add their credit card details.
      • Top Menu Disappeared from Blog Page

        Hi, Our top menu disappeared at Blog Posts page. However, it's still visible any other page on the website. I attached two screenshots, so it can be understood clearly. How can we bring back top menu? Thanks, K.
      • Subforms and automation

        If a user updates a field how do we create an automation etc. We have a field for returned parts and i want to get an email when that field is ticked. How please as Zoho tells me no automation on subforms. The Reason- Why having waited for ever for FSM
      • My Zoho mail has been blocked for suspicious activity. cannot unblock it! need urgent help!

        Hi, I was accessing my email on an airplane which for some reason resulted in my mail being blocked. I have managed to unblock my incoming however outgoing is still blocked. I have contacted all your support emails but it still says contact support when I try to unblock outgoing emails. Its now been over 8 days with the same issue which is really serious as I'm not able to send several business emails during this period. I have followed all your steps to unblock this and contacted your support 5
      • Copy Widget to another Dashboard

        I can see the option to clone a widget to the same dashboard but is it possible to copy it to another dashboard?
      • booking link that expires

        I have a suggestion that is  crucial. When i send booking URL to clients they keep the link and they book appointment whenever they want multiple times. You should give us the Booking URL feature. We should be able to send it and the user can use it only
      • Error while importing products Purchase Price: Value in the field does not match with the data type supported by us.

        I am trying to import items into zoho inventory using an excel spreadsheet. I keep getting this error Purchase Price: Value in the field does not match with the data type supported by us. no matter how i format the cells this comes up and will not import
      • Quotes Module - import data

        Hello Zoho, is it possible to import Quotes records? I was trying and i have no results. Raport shows no data imported. Could you help me please how to do it?
      • Year-End Wrap: Disconnect now; Reconnect later with Offline Mode

        🎄Happy Holidays🎄 Let's say you are travelling home to spend the holiday season with your loved ones. Before you even board the train, you check your phone only to find your inbox rapidly filling with urgent emails that need your attention. There’s no
      • Exploring SalesIQ's Top Features of 2024: An Insider's Look 🔍

        As we wrap up another year at Zoho SalesIQ, it's time to reflect on how far we've come. This year has been incredible for us in our journey to build a more powerful, flexible, and customer-centric engagement platform. We've introduced several features
      • Resource booking functionality questions

        I'm exploring the resource booking functionality in Zoho Bookings for my organisation's needs. I have a few questions about the available Zoho Bookings functionalities. Is it possible to force all users to sign up for an account before they book a resource?
      • How to create a Field with answers as Yes, No> Further if no is selected a new field to be visible to give details

        Dear All, I am creating a feedback form in HR Letter. The question is were you satisfied with the work allotted. Expected answer to this is Yes, No. Further if the response is no, then a field to be give to fill more details as to why no was selected.
      • Modify the way a phone number is shown in footer on ZOHO Booking Page

        The default display of the phone number field in the footer is not customer friendly - See image below. We would like it to use the accepted standards of phone number display: +61 (0)2 88545440, or allow us to choose. At the moment ZOHO Booking sets how
      • Zoho Bookings Multilingual ?

        Hello, Not sure if there is a way to do it currently, but it would be very helpful if Zoho bookings allowed multilingual translations so we could have our booking pages and notifications setup in multiple languages. Thanks,
      • Allow customers to choose meeting venue and meeting duration on booking page

        My business primarily involves one-to-one meetings with my clients. Given the hybrid-work world we now find ourselves in, these meetings can take several forms (which I think of as the meeting "venue"): In-person Zoom Phone call I currently handle these
      • Problem viewing document imported from google drive.

        Hello, When I add a document via my google drive, it is impossible to preview it. I get the error “Files without extensions cannot be previewed. Download to view this file”. Could you please help me? Also, and this is more of a question: is there a way
      • Two way sync Zoho Mail and Bookings

        Hi, I know it’s possible to view Bookings appointments in Zoho Mail, but is there a way to see my Zoho Mail meetings in the Bookings calendar?
      • Modifying iframe data of Zoho booking iframe

        Hello, I have integrated a Zoho Bookings embedded iframe into my website. Currently, I am pre-filling the booking form with default values as part of our process flow. However, I want to ensure that if an input field is already populated with a default
      • Sending my emails to Spam Folder

        I am loosing my business because of this issue, many of my customers are receiving their email in the spam sometimes no one checks them
      • Why can't I sync my Zoho Mail tasks and notes with my mobile device, and is there a way to fix this issue?

        I'm having trouble syncing my Zoho Mail tasks and notes with my mobile device. Despite following the usual steps, the tasks and notes don't appear on my phone. Is there a way to fix this issue? Regards, Adamjes, Tekskills India Pvt Limited, India.
      • Re: constant rejected email form and to my account

        Hi, have had several rejection when I sent an email to Zoho account as well as other people have sent emails to my as your health Centre they have account and all aspects have been ejected. i wonder why the email are rejecting to and from. If you see
      • How do I redeem credits?

        How do I redeem credits that are shown in billing section?
      • Introducing 'Queries' In Zoho CRM

        Hello everyone! We are here with an exciting feature - Queries in Zoho CRM! A little context before we dive right into the feature specifics :) In today’s fast-paced business environment, immediate access to relevant data is essential for informed decision-making.
      • Next Page