Assist unattended access but remote confirmation
Hello, me and my company are looking for an alternative for TeamViewer and since we're already using Desk we wanted to first take a look at Assist.
After testing a few things with unattended remote access, we came to the conclusion that it was missing a security feature that we were asked to find.
We wanted to be able to access our customers servers with them giving their remote consent when accessing. As such sending a mail, or another method of remote confirmation, to our customers when trying to access servers would be the best, but it doesn't seem to be possible with Assist.
I know that MFA and IP based restriction are good possible but it's on our part and our customer want something that they can control without it being too much inconvenient for everyone.
Did I miss something, perhaps a parameter, or is there no way to do it ?
Topic Participants
declic logicielle
Rohini M
Sticky Posts
Release Notes: Version 1.91, February 2015
Unattended Access (Beta) is live! Unattended Access, a feature requested by a lot of our customers is live now. Currently, it's in beta. You can add up to 100 computers per Technician subscription. They can also be accessed by your organization members. My Computers list in Zoho Assist home page will always display the online status of your unattended computers. You can rename the computers whenever you wish. Currently, Unattended Access can be configured only for Windows computers. Nevertheless,