Assist unattended session stays active

Hello there,

ever since a couple of weeks ago clients have been contacting us about on-going unattended sessions running in their PCs. They see the following:

Even after they reboot their PCs, the unattended session comes back as active.

On our side we see the following for that specific PC, as if somebody were already connected and managing that PC: 

• Topic Participants

• NetPC Services, Inc.

• Ayesha L

  

• Sticky Posts

• Release Notes: Version 1.91, February 2015

  Unattended Access (Beta) is live!   Unattended Access, a feature requested by a lot of our customers is live now. Currently, it's in beta. You can add up to 100 computers per Technician subscription. They can also be accessed by your organization members.  My Computers  list in Zoho Assist home page will  always  display the online status of your unattended computers. You can rename the computers whenever you wish.  Currently, Unattended Access can be configured only for Windows computers. Nevertheless,