Auto Reply deny list for automated emails sent to Zoho Desk
Hi,
We want to implement an auto-reply deny list for domains that send automated emails, which we direct to the helpdesk.
There are a couple of posts about this, but in the workflow example below, Actions->Send Alert->Notify Contact isn't an option.
https://help.zoho.com/portal/en/community/topic/disable-auto-reply-for-specific-user
What are our options for this functionality please?
If we create a new alert using the rest of the workflow above, will that stop the auto-replies for the domains we list in the workflow
Criteria->Email does not contain " "(include the addresses that need to be skipped)?
Cheers
Jim