Big Time HELP

Big Time HELP

I am old, disabled and need to speak to a person.  I needed to use a service to copy my zoom contacts to.  I think I signed up for a security service, which I do not need.  I don't know enough to choose from your many lists or how to see what I have and if I am paying for anything.  I need to talk to a person.  I cannot find help that actually helps me on your pages.  How do I speak to a person?  Kay