Building extensions #3: Fundamental features of a Zoho Books extension

Building extensions #3: Fundamental features of a Zoho Books extension

In our earlier posts, we covered how to create, test, and publish an extension for Zoho Finance suite applications. Moving forward, we'll look specifically at instances relating to one of the products from the Zoho Finance suite: Zoho Books.
In this post, we'll explore the key features listed below that are available in the Zoho Books extension developer portal.
  1. Automation and customization
  2. Seamless integration
  3. Widgets
  4. Event-based data transfer and notifications
  5. Extension configuration

Automation and customization

These are defined sets of rules that automatically execute operations and customize standards for tailoring modules and fields.

Achieving it in Zoho Books

The Zoho Books extension developer portal provides a variety of automation features, including workflows (rules, actions, and triggers), custom actions, and schedules. There are also customization features, like creating custom modules and fields, adding buttons, and including related lists for both standard and custom modules.

Example use case

Automate emails to customers in various organizations based on their accounts receivable (A/R), so that different emails are sent indicating different actions that will be taken against them based on the total value of credit payments they owe.

By using an extension, you can easily add a new custom field for accounts receivable and specify workflow rules to send an email based on the value.


Widgets

A widget is a user interface that displays data to the end-user in order to facilitate their understanding or collects input data from them in order to perform additional operations.

Achieving it in Zoho Books

The developer portal's widget feature helps create a user interface or run a client-side script. You can easily design and develop user interfaces with any web development framework; these widgets could gather user input, if required, and, based on those inputs, perform logical operations.

Example use case

Issue a mortgage lien release (certificate of release) to a borrower who has paid off their mortgage completely. This certificate indicates that the lien on the borrower's property has been released and they have regained title ownership. In this situation, a customized widget can be developed to collect personalized inputs, such as the issuing bank's (lender's) information and a customized message to be sent to the borrower, before sending the certificate out.


Seamless integration

A seamless integration or tightly coupled integration to establishes a connection between applications for data transfer and synchronization.

Achieving it in Zoho Books

The Connections feature in the Zoho Books extension developer portal can be used to achieve seamless integrations.

You can establish connections between Zoho Books and other apps by:
➤ Using the default, ready-to-use connections offered in the Zoho Books extension developer portal
➤ Creating customized connections for the applications you want to integrate with Zoho Books
Example use case

You can sync data between Zoho Books and Shopify, running your business more efficiently by completing activities from a single app and reducing manual data entry.

This data sync can be achieved by establishing a connection between these apps using the Connections feature. This enables seamless collaboration between sales and finance operations; sales contacts can be added as Zoho Books customers, and invoices issued in Zoho Books can be instantly logged and synced in Shopify.


Event-based data transfer and notifications

These are real-time notifications or actions that are triggered and executed in response to the occurrence of a real-time event.

Achieving it in Zoho Books

Webhooks and signals on the developer portal facilitate real-time data updates and notifications in Zoho Books.
The webhooks feature enhances the connection between two applications. It allows you to capture the occurrence of an event and collect and post the real-time data as an update to another application.

The Zoho Books extension developer portal provides support for both incoming and outgoing webhooks, allowing real-time data updates to Zoho Books from another application and vice versa.

The signals feature allows you to receive real-time notifications.

Example use case

A finance meeting is planned and organized using an event management app, and future potential clients are gathered from the meeting. If the follow-up is successful and a client would like an event organized, it's scheduled for them.

In this case, webhooks capture the occurrence of the event being created, collect the event-related data, update it in Zoho Books, and generate an invoice for the event. Signals can be used to display real-time notifications when new customers are added to Zoho Books.

Learn more about webhooks and signals.

Extension configuration

Manage extension configuration by allowing users to provide their preferences or user-specific data and perform actions when extensions are installed or uninstalled.

Achieving it in Zoho Books

Global fields and installation actions help achieve extension setup and execute installation-related scripts.
  • You can either create global fields to collect input from users or design widgets (with global fields, if necessary), allowing users to provide inputs and choices to configure and use the extension.
  • Perform custom actions during the extension's installation and uninstallation.
Example use case

You can sync and manage Zoho Books projects with Trello, a project management platform, to create customized task views and visually manage tasks.

This is easy to accomplish with global fields and installation actions. Since Trello requires an API key to establish a safe connection with another app, we can add a global field for it in Zoho Books. After installing the extension, users can provide their user-specific API key to establish a secure connection between the apps. Then, an install action script can be created to transfer records.


In this post, we've covered an overview of the features available while developing a Zoho Books extension and how they might be useful. We'll explore each of these features in detail in upcoming posts. We hope you found this information helpful. Keep following us for more posts!


SEE MORE



      • Recent Topics

      • How to apply customized Zoho Crm Home Page to all users?

        I have tried to study manuals and play with Zoho CRM but haven't found a way how to apply customized Zoho CRM Home Page as a (default) home page for other CRM users.. How that can be done, if possible? - kipi Moderation Update: Currently, each user has
      • Increase Round Robin Scheduler Frequency in Zoho Desk

        Dear Zoho Desk Team, We hope this message finds you well. We would like to request an enhancement to the Round Robin Scheduler in Zoho Desk to better address ticket assignment efficiency. Current Behavior At present, the Round Robin Scheduler operates
      • Plug Sample #14: Automate Invoice Queries with SalesIQ Chatbot

        Hi everyone! We're back with a powerful plug to make your Zobot smarter and your support faster. This time, we're solving a common friction point for finance teams by giving customers quick access to their invoices. We are going to be automating invoice
      • Enrich your contact and company details automatically using the Data Enrichment topping

        Greetings, I hope you're all doing well. We're happy to announce the latest topping we've added to Bigin: The Data Enrichment topping, powered by WebAmigo. This topping helps you automatically enhance your contact and company records in Bigin. By leveraging
      • Zoho Analytics + Facebook Ads: Performance Alerts for Active Campaigns

        Is it possible with integration of Zoho Analytics with Facebook Ads and set up alerts or notifications for active campaigns when performance drops? For example, triggering a notification if CTR goes below a defined threshold or if other key metrics (like
      • Ability to Link Reported Issues from Zoho Desk to Specific Tasks or Subtasks in Zoho Projects

        Hi Zoho Desk Team, Hope you're doing well. When reporting a bug from Zoho Desk to Zoho Projects, we’ve noticed that it’s currently not possible to select an existing task or subtask to associate the issue with. However, when working directly inside Zoho
      • SalesIQ Chat Owner to CRM Lead Owner Mapping

        There is no proper mapping between the SalesIQ chat owner and the CRM lead owner. When a chat is assigned to an agent, the lead created in CRM is often assigned to a different user, forcing admins to manually change ownership every time. This creates
      • Enhancements for Currencies in Zoho CRM: Automatic exchange rate updates, options to update record exchange rates, and more

        The multi-currency feature helps you track currencies region-wise. This can apply to Sales, CTC, or any other currency-related data. You can record amounts in a customer’s local currency, while the CRM automatically converts them to your home currency
      • Ensure Consistent Service Delivery with Comprehensive Job Sheets

        We are elated to announce that one of the most requested features is now live: Job Sheets. They are customizable, reusable forms that serve as a checklist for the services that technicians need to carry out and as a tool for data collection. While on
      • Any update on adding New Customer Payment Providers who support in store terminal devices?

        Currently there is only one Customer payment provider listed for terminal devices in USA- Everyware. They charge a monthly fee of almost $149 minimum. Will you add other providers - like Zoho Payments or Stripe or Worldpay that would allow integrated
      • Getting Subform Fields to Display Top to Bottom

        I have a form where the fields are all in one column. I want to insert a subform where the fields are stacked in one column as well. I have built both the form and subform but the subform displays the fields from left to right instead of a stacked column. This will cause a problem displaying the subform correctly on mobile apps. How can I do this please?' Here is my form with subform now. As you can see the subform "Follow Up Activity" is displaying the fields left to right. I need them to go top
      • How do i move multiple tickets to a different department?

        Hello, i have several tickets that have been assigned to the wrong department.  I am talking about hundreds of automatically generated ones that come from a separate system. How can i select them all at once to move them to another department in one go? I can select them in "unsassigned open tickets view" but i can't find a "move to another department" option. I also can't seem to assign multiple tickets to the same agent in that same view. Could somebody advice?
      • Zoho CRM Layouts

        I have customised all our modules, Leads, Contacts and deals, and within them, I have created lots of different layouts depending on the type of Lead or contact, for example. Since the new Zoho UI came out, they have all disappeared. I have gone into
      • How to Convert NSF to PST Format Effortlessly? - SYSessential

        It is highly recommended to obtain the error-free solution of the SYSessential NSF to PST converter to convert NSF files from Lotus Notes. Using this professional software, it becomes easier to convert all NSF database items, including emails, journals,
      • Can't connect to POP and SMTP over VPN

        I use Thunderbird to access Zoho Mail via POP and SMTP. I have configured an app-specific password for Thunderbird to use. Everything is properly configured and works correctly — until I enable my VPN. I'm using a paid commercial VPN service (Mullvad).
      • my zoho mail is hacked

        my email is sending my username and password to people i dont know
      • Suministrar accesos

        Asunto: Enable UPLOAD_RULE for API Attachments Mensaje: Hola, Necesito habilitar la capacidad de subir attachments vía API en Zoho Mail. Actualmente recibo el error: "UPLOAD_RULE_NOT_CONFIGURED" al usar el endpoint: POST /api/accounts/{accountId}/messages/attachments
      • how to change the page signers see after signing a document in zoho sign

        Hello, How can I please change the page a signer sees after signing a document in Zoho Sign? I cannot seem to find it. As it is now, it shows a default landing page "return to Zoho Sign Home". Thanks!
      • Introducing real-time document commenting and collaboration in Zoho Sign

        Hi, there! We are delighted to introduce Document commenting, a feature that helps you communicate with your recipients more efficiently for a streamlined document signing process. Some key benefits include: Collaborate with your recipients easily without
      • Polish signer experience to compete with docusign

        I would like to suggest that someone spend the little bit of time to polish the signer experience, and the email templates to more of a modern professional feel. They are currently very early 2000s and with some simple changes could vastly improve the
      • Ticket Loop from Auto Responce

        We’re seeing an issue where a client’s help desk triggers a ticket loop. When they email us, our system creates a ticket and sends the acknowledgement. Their system then creates a ticket from that acknowledgement and sends one back to us, which creates
      • validation rules doesn't work in Blueprint when it is validated using function?

        I have tried to create a validation rule in the deal module. it works if I try to create a deal manually or if I try to update the empty field inside a deal. but when I try to update the field via the blueprint mandatory field, it seems the validation
      • How to make rule to filter out some emails from receiving the notification "Receiving a new ticket"?

        Good Morning, We are currently using the "Receiving a new ticket" notification rule to provide that auto reply template to a customer that emails us for support. However, there are some emails we don't want to receive this auto-reply. Where can I set
      • Zoho Signatures Missing

        In the past after collecting signatures from two different PDFs I would merge them by calling an api and the signatures would appear in the combined PDF. Recently the signatures have disappeared whenever I combine the PDFs together. Why did this randomly
      • Stop the Workarounds: We Need Native Multi-Step Forms

        After over 17 years of community requests, I'm hoping the Zoho team can finally address the lack of native multi-page form support in Zoho Creator. This has been one of the longest-standing feature requests in the community, with threads spanning nearly
      • Metadata API Access to Functions

        I think it would be incredibly helpful to have api access to every function's code. Our team primarily uses deluge functions to update fields across modules according to business logic. I would like to create a visual dependancy model for our CRM, but
      • Filter button in the Zoho Sheet Android App doesn't toggle on

        I am a new Zoho Sheets user and experiencing a specific issue with the filter functionality in the Android mobile application. Detailed Issue Description: The filter icon appears correctly in the toolbar. Upon tapping the filter icon/button, the toggle
      • Automate pushing Zoho CRM backups into Zoho WorkDrive

        Through our Zoho One subscription we have both Zoho CRM and Zoho WorkDrive. We have regular backups setup in Zoho CRM. Once the backup is created, we are notified. Since we want to keep these backups for more than 7 days, we manually download them. They
      • Exciting Updates to the Kiosk Studio Feature in Zoho CRM!

        Hello Everyone, We are here again with a series of new enhancements to Kiosk Studio, designed to elevate your experience and bring even greater efficiency to your business processes. These updates build upon our ongoing commitment to making Kiosk a powerful
      • Reply to Email for SO/PO

        Hello, We are new to Zoho Books and running into an issue. Our support@ email is our integration user. When our team is sending out PO/SO's we are updating the sender email, but for some reason many of our responses are coming back to our support@ email
      • New activity options for workflows

        Greetings, We are excited to announce the addition of two new dynamic actions to our workflow functionality: Create Event and Schedule Call. These actions have been thoughtfully designed to enhance your workflow processes and bring more efficiency to
      • Remove the “One Migration Per User” Limitation in Zoho WorkDrive

        Hi Zoho WorkDrive Team, Hope you are doing well. We would like to raise a critical feature request regarding the Google Drive → Zoho WorkDrive migration process. Current Limitation: Zoho WorkDrive currently enforces a hard limitation: A Zoho WorkDrive
      • Important Update: Google Ads & YouTube Ads API Migration

        To maintain platform performance and align with Google's newest requirements, we are updating the Google Ads and YouTube Ads integrations by migrating from API v19 to the newer v22, before the official deprecation of v19 on February 11, 2026. Reference:
      • Kaizen #228 - Process Large-Scale Migrated Data Using Catalyst Solutions

        Howdy, tech wizards! This week’s Kaizen explores how Catalyst Solutions in the Zoho CRM Developer Hub help import large volumes of data into Zoho CRM while improving data quality and simplifying the migration process. Why Catalyst Solutions? Catalyst
      • Zoho Expense Import Reports Won't Work Because Default Accounts Already Exist

        Im trying to import reports from another Zoho expense account to mine and im getting errors that won't allow the import to happen The account name that you've entered 'Ground Transportation' already exists. Enter another name for the account and try again.z
      • Inactive License for free account.

        I recently upgraded my Cliq subscription not my team (on the free version), are unable to login to their accounts. The error message received is Inactive License Looks like you have not been covered under the current free plan of users. Please contact
      • 2026 Product Roadmap and Upcoming Features

        This is your guide to what is coming in Zoho Vertical Studio throughout 2026. We’ll update this post throughout the year as items move from development to release, and as and when new initiatives are added. Once a feature is released, it will be reflected
      • Please, make writer into a content creation tool

        I'm tired of relying on Google Docs. I'm actually considering moving to ClickUp, but if Writer were a good content creation tool instead of just a word processor, I would finally be able to move all my development within the Zoho ecosystem, rather than
      • Syncing zoho books into zoho crm

        I was wondering how I can use zoho books in crm as I have been using them separately and would like to sync the two. Is this possible and if so, how? Thanks
      • Release Notes | January 2026

        We have rolled out a set of powerful new enhancements across Zoho Vertical Studio that bring several long-awaited capabilities to your applications. These updates focus on deeper customization, smarter automation, better reporting, and improved usability
      • Next Page