Can we set a BCC address as default to show while sending emails?

Can we set a BCC address as default to show while sending emails?

Two things inside ZohoCRM are annoying me because it's a repeated work. First one is that I always need to click manually to add the BCC field while sending an email to a lead. Can we set a default address so when I click to send a new email the BCC address is shown by default and filled with that address I've added before?

My other question is if we can set by default the subject of my calls, which will be always "Prospect", in order to avoid clicking on "more fields" and change the select from "None" to "Prospect" on "Call type". Can we?

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      • Can we set a BCC address as default to show while sending emails?

        Two things inside ZohoCRM are annoying me because it's a repeated work. First one is that I always need to click manually to add the BCC field while sending an email to a lead. Can we set a default address so when I click to send a new email the BCC address is shown by default and filled with that address I've added before? My other question is if we can set by default the subject of my calls, which will be always "Prospect", in order to avoid clicking on "more fields" and change the select from

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