Cannot switch back to free plan
Hello,
I’ve been a user of the free plan of Zoho Campaigns for several years.
I recently upgraded to a paid plan in order to set up syncs with my Zoho CRM account, but was not satisfied, so I canceled my subscription.
I'd like to switch back to the free plan for the moment, but I do not seem to be able to do so. Only paid options are available.
I have had to buy credits several times since, and into the bargain unused credits seem to be disappearing after one campaign…
I am quite disappointed.
Can you help me to get back to my previous free plan ?
Thanks in advance for your help.
Guillaume