Not working in Windows 11 when laptop lid is closed

Not working in Windows 11 when laptop lid is closed

Hello,
I am trying to use Assist Unattended to access a laptop, using Windows 11,  whose lid is closed.  The power settings are set to "Do Nothing" when it's closed, but I can't control anything.  The mouse doesn't work, the keyboard doesn't work, and sending control sequences from Assist (ctrl-alt-del) doesn't work.
Is there a setting I need to change?
Thank you/
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    • Release Notes: Version 1.91, February 2015

      Unattended Access (Beta) is live!   Unattended Access, a feature requested by a lot of our customers is live now. Currently, it's in beta. You can add up to 100 computers per Technician subscription. They can also be accessed by your organization members.  My Computers  list in Zoho Assist home page will  always  display the online status of your unattended computers. You can rename the computers whenever you wish.  Currently, Unattended Access can be configured only for Windows computers. Nevertheless,