Can't recover admin password.

Can't recover admin password.

Back with another issue. The IT ex-employee who created the account on Zoho, can't help with password recovery saying he "doesn't remember".  The recovery e-mail is ti@. The password recovery for ti@ sends emails to an outlook.com account which we don't have access to. We need to reset the ti@ password so we can go back managing our domain. Can you help? Thanks. 



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