Collaboration sans faille avec Zoho One

Collaboration sans faille avec Zoho One



Bonjour à tous,
Dans cet article nous allons voir comment Zoho One permet une collaboration à différents niveaux .

      La façon dont nous travaillons évolue. À mesure que les entreprises se mondialisent, la plupart des activités sont menées en équipe. Ce n’est plus un secret, la collaboration est pour l’entreprise et ses collaborateurs une réelle valeur ajoutée favorisant l’innovation au sein des organisations. Le travail collaboratif est la mise en commun des compétences et des connaissances de plusieurs personnes dans le but d’atteindre un même objectif . C’est une méthode de travail qui permet de gagner en productivité, en efficacité et d'innover, 3 éléments essentiels au succès d’une organisation. Cependant, la mise en place de cette méthode de travail n’est pas toujours évidente. La culture d’entreprise, le management, les problèmes d’organisation ou encore le manque de communication sont tout autant de facteurs qui peuvent freiner le développement du travail collaboratif.

Les avantages du travail collaboratif
  • Gain de Temps - Grâce à la centralisation de toutes les données et de tous les documents sur une seule et unique plateforme à laquelle tous les collaborateurs ont accès. Ainsi, vous ne perdez plus de temps à chercher un document ou à demander une information. Tout est facilement accessible et disponible en quelques clics.
  • Partage de connaissances - Le travail collaboratif est enrichissant car il est basé sur le partage et l’échange. Il permet à chacun d’apprendre de nouvelles compétences et de nouvelles manières de travailler. Chacun peut alors mettre son savoir, son talent et ses compétences au service du groupe afin de faire avancer le projet, de proposer de nouvelles idées et de dénouer des problèmes.
  • La flexibilité géographique - Grâce aux outils facilitant le travail collaboratif, les équipes peuvent travailler de n’importe où et n’ont pas besoin de se déplacer. En travaillant ensemble, chacun apprend à mieux connaître ses collègues. Cela permet de créer du lien et d’améliorer les relations professionnelles.
  • Augmentation de la productivité - Le travail collaboratif est facilité par la mise en place de différents outils tels qu'une plateforme collaborative, les réseaux sociaux d’entreprise, les messageries instantanées, les visioconférences, etc... qui rendent les collaborateurs plus productifs. Les échanges sont simplifiés et les documents sont plus facilement accessibles, ce qui permet de gagner du temps et d’être plus efficace.
Le rôle de Zoho One pour une collaboration sans faille
      Zoho One, se compose de plusieurs applications qui permettent une collaboration agile, étroite et fructueuse. Voici les applications au sein de la suite Zoho One qui facilitent la collaboration;
  • Le service de gestion des projets vous aide à planifier, à suivre et à actualiser des projets avec différentes équipes pour réaliser de multiples tâches, évaluer l'état d'avancement du projet, etc.
  • Le réseau social interne pour les discussions et les annonces au sein de l'organisation ou dans un groupe en particulier, le partage des ressources, etc.
  • La bibliothèque des fichiers en ligne- un espace partagé pour stocker, organiser et gérer les documents pour une collaboration transparente et systématique .
  • L'application de réunion et conférence en ligne pour des discussions fructueuses entre équipes ou collègues qui pour faire avancer les différents projets en cours.
  • L'application pour la formation interne ou externe en ligne ou en physique. Vous projetez vos présentations, lancez des sondages ou interagissez avec vos participants le tout depuis cette application. Vous pouvez inviter vos intervenants extérieurs ou votre collègue en tant qu'un co-formateur et gérer des sessions collaboratives et interactives.

Pour continuer cette découverte du travail collaboratif nous verrons chaque application en détail dans nos prochains articles.

N'hésitez pas à nous partager votre avis en commentaire,

L'équipe Zoho France



    • Sticky Posts

    • Collaboration sans faille avec Zoho One

      Bonjour à tous, Dans cet article nous allons voir comment Zoho One permet une collaboration à différents niveaux .       La façon dont nous travaillons évolue. À mesure que les entreprises se mondialisent, la plupart des activités sont menées en équipe.
      • Recent Topics

      • Conditional fields when converting a Lead and creating a Deal

        Hi, On my Deal page I have a field which has a rule against it. Depending on the value entered, depends on which further fields are displayed. When I convert a Lead and select for a Deal to be created as well, all fields are shown, regardless of the value
      • Cliq iOS can't see shared screen

        Hello, I had this morning a video call with a colleague. She is using Cliq Desktop MacOS and wanted to share her screen with me. I'm on iPad. I noticed, while she shared her screen, I could only see her video, but not the shared screen... Does Cliq iOS is able to display shared screen, or is it somewhere else to be found ? Regards
      • Introducing Radio Buttons and Numeric Range Sliders in Zoho CRM

        Release update: Currently out for CN, JP, AU and CA DCs (Free and standard editions). For other DCs, this will be released by mid-March. Hello everyone, We are pleased to share with you that Zoho CRM's Layout Editor now includes two new field formats—
      • CRM gets location smart with the all new Map View: visualize records, locate records within any radius, and more

        Hello all, We've introduced a new way to work with location data in Zoho CRM: the Map View. Instead of scrolling through endless lists, your records now appear as pins on a map. Built on top of the all-new address field and powered by Mappls (MapMyIndia),
      • Upload data deleted all Zoho form data that we manage

        Good morning. Let me introduce myself, I'm Iky from Indonesia. I'm experiencing an error or problem using Zoho Forms. I manage Zoho Forms, but I previously encountered an error when I misclicked the delete button in the upload format. It apparently deleted
      • ZOHO FORMにURL表示ができない

        初心者です。 ZOHO FORM で宿泊者名簿を作っています。 ゲストが、URLをクリックするとStripeで支払いができるようにURLを表示をしたいのですが、 上手くできません。 やり方が分かる方、ぜひ教えてください。
      • Custom module - change from autonumber to name

        I fear I know the answer to this already, but thought I'd ask the question. I created a custom module and instead of having a name as being the primary field, I changed it to an auto-number. I didn't realise that all searches would only show this reference.
      • No Automatic Spacing on the Notebook App?

        When I'm adding to notes on the app, I have to add spaces between words myself, rather than it automatically doing it. All my other apps add spacing, so it must be something with Zoho. Is there a setting I need to change, or something else I can do so
      • Holidays - Cannot Enter Two Holidays on Same Day

        I have a fairly common setup, where part-time employees receive 1/2 day's pay on a holiday and full-time employees receive a full day's pay. Historically, I've been able to accommodate this by entering two separate holidays, one that covers full-time
      • Zoho Bookings and Survey Integration through Flow

        I am trying to set up flows where once an appointment is marked as completed in Zoho Bookings, the applicable survey form would be sent to the customer. Problem is, I cannot customise flows wherein if Consultation A is completed, Survey Form A would be
      • Deluge Function to Update Custom Field

        I'm trying to get a Deluge function (which will run as part of a Schedule in Desk) that retrieves all tickets with the status "Recurring" and updates the custom field checkbox "cf_recurring" to "true". Here's what I have, which doesn't work: searchValue
      • WhatsApp IM in Zoho Desk always routes to Admin instead of assigned agent

        Hello Zoho Experts, I connected WhatsApp IM to my Zoho Desk account. I only assigned my Customer Service (CS) agent to the WhatsApp channel, and I did NOT include Admin in this channel. However, every new WhatsApp conversation automatically gets assigned
      • Campaigns set up and execution assistance

        Hello Community, Can someone recommend a professional who can assist with the completion of my set up and deployment of Campaigns? Looking for a person or company that is not going to ask for big dollars up-front without a guarantee of performance to
      • Card Location in Zobot

        Hello, when using the “Location” card in a codeless builder Zobot, the behavior in WhatsApp is inconsistent. When asking the user to share their location, they can type a message, which will return the message “Sorry, the entered location is invalid.
      • Can I add Conditional merge tags on my Templates?

        Hi I was wondering if I can use Conditional Mail Merge tags inside my Email templates/Quotes etc within the CRM? In spanish and in our business we use gender and academic degree salutations , ie: Dr., Dra., Sr., Srta., so the beginning of an email / letter
      • Zobot with Plugs

        Hello, I am having a problem with Zobot using Plugs. Here is my current flow: When I run the flow, I should immediately see the messages from the initial cards (Send Message cards), then after running the plug, and finally, see the messages after the
      • Optimising CRM-Projects workflows to manage requests, using Forms as an intermediary

        Is it possible to create a workflow between three apps with traceability between them all? We send information from Zoho CRM Deals over to Zoho Projects for project management and execution. We have used a lookup of sorts to create tasks in the past,
      • Kaizen #223 - File Manager in CRM Widget Using ZRC Methods

        Hello, CRM Wizards! Here is what we are improving this week with Kaizen. we will explore the new ZRC (Zoho Request Client) introduced in Widget SDK v1.5, and learn how to use it to build a Related List Widget that integrates with Zoho WorkDrive. It helps
      • Remove Powered by Zoho at the footer

        Hi, I've read two past tickets regarding this but it seems that the instructions given are outdated. I assume the layout keeps on changing, which makes it frustrating for me to search high and low. Please let me know how exactly do I do this now? Th
      • DKIM (Marketing emails) UNVERIFIED (Zoho One)

        I'm having a problem with Zoho One verifying my Marketing Email DKIM Record for MYFINISHERPHOTOS.COM. I have removed and re-entered the ownership, DKIM (Transactional emails), SPF and Marketing DKIM and all of them come back verified except the DKIM (Marketing
      • How do I get complete email addresses to show?

        I opened a free personal Zoho email account and am concerned that when I enter an email address in the "To", "CC", fields, it changes to a simple first name. This might work well for most people however I do need to see the actual email addresses showing before I can send my messages. Is there something I can do to fix this "feature"? Thanks, JB
      • Kaizen #198: Using Client Script for Custom Validation in Blueprint

        Nearing 200th Kaizen Post – 1 More to the Big Two-Oh-Oh! Do you have any questions, suggestions, or topics you would like us to cover in future posts? Your insights and suggestions help us shape future content and make this series better for everyone.
      • Error AS101 when adding new email alias

        Hi, I am trying to add apple@(mydomain).com The error AS101 is shown while I try to add the alias.
      • I can't add a new customer in Zoho invoice? Anyone had this issue before?

        Ive been using Zoho invoice for over 6 years. Today I wanted to add a new customer to send an invoice to but it doesn't save when I try to access it from the pulldown menu when you go to send a new invoice.
      • No Need To Fix Something That Is Working

        Zoho Books is a great financial tool which helps businesses to become more efficient and productive with day-to-day operations. As such, every change, upgrade, improvement needs to be carefully thought before implemented in the software and I'm sure Zoho
      • Creating a task, i can not work out how to get ID for What_Id

        hi From Module A function I map Module B record reference membershipid (ours). I need Module B Zoho ID to create the related to on task. All examples i've seen start with the Zoho ID. void automation.LTM_Assign_Dispute_Task(String membershipid) { try
      • Using email "importance" as workflow-criteria

        I'd like to set up a workflow that triggers if an incoming email has been flagged as "high importance" but I'm not seeing any way to do that. Hopefully I'm just missing something obvious...?
      • What is Resolution Time in Business Hours

        HI, What is the formula used to find the total time spent by an agent on a particular ticket? How is Resolution Time in Business Hours calculated in Zohodesk? As we need to find out the time spent on the ticket's solution by an agent we seek your assistance
      • Check & Unchecked Task Segregation in Export

        It must have a feature to represent checked and unchecked tasks as [ ] and [✅] respectively when exporting it to Arratai or WhatsApp ; as Keep Notes by Google contains…
      • WorkDrive Download Issue

        My client has been sending me files via WorkDrive, which generally has worked fine. Recently files won't download at all. If you try and individually select and download a file, a popup will appear in the bottom right saying it's preparing and then it
      • Feature Request: Add Tax ID Display on Event Tickets

        Hello Backstage Team, I’ve had several clients bring up an issue regarding tax compliance when creating events. For tax purposes, they are required to show their Tax ID on the event tickets. Currently, this isn’t an option, so they have to manually generate
      • Resolution Time Report

        From data to decisions: A deep dive into ticketing system reports What are time-based reports? Time-based reports are valuable tools that help us understand how well things are going by breaking down key metrics over specific periods. By tracking, measuring,
      • Support Custom Background in Zoho Cliq Video Calls and Meetings

        Hello Zoho Cliq Team, We hope you are doing well. We would like to request an enhancement to the video background capabilities in Zoho Cliq, specifically the ability to upload and use custom backgrounds. Current Limitation At present, Zoho Cliq allows
      • Add RTL (Right-to-Left) Text Direction Button in Zoho Cliq

        Greetings Zoho Team, We would like to request the addition of an RTL (Right-to-Left) text direction button in Zoho Cliq, similar to what is already available in other Zoho apps like Zoho Desk. Currently, while using Zoho Cliq with the English interface,
      • Enable Backgrounds and Video Filters for 1:1 Cliq Calls Across All Zoho Entry

        Hello Zoho Cliq Team, We hope you are doing well. We would like to request an enhancement related specifically to 1:1 video calls in Zoho Cliq. Current Behavior Zoho Cliq currently provides background and video filter options in the following scenarios:
      • Client Script | Update - Client Script Support For Custom Buttons

        Hello everyone! We are excited to announce one of the most requested features - Client Script support for Custom Buttons. This enhancement lets you run custom logic on button actions, giving you greater flexibility and control over your user interactions.
      • Proposal: Actionable API Error Messages to Reduce Support Ticket Volume

        I've encountered a long-standing frustration with how Zoho Creator's API communicates errors to developers, and I'm hoping the Zoho team can address this in a future update. This issue has persisted for over 9 years based on community discussions, and
      • Zoho Flow: Stripe a Zoho Marketing Automation

        Hola! Quiero hacer un flujo con Zoho Flow, para que cuando se haga un pago en Stripe, añada el lead en Zoho Marketing Automation. Lo he configurado, configurando el disparador como "Payment created" y mapeando el campo de Stripe "Receipt email address".
      • Not able to delete a QC nor able to revert or create a cycle of manufacturing for QC failed Jobs

        Not able to delete a QC nor able to revert or create a cycle of manufacturing for QC failed Jobs
      • Need Customer Item Inward Module along with QC

        Need Customer Item Inward Module along with QC 1. Using Transfer Orders hit the item balance sheet 2. Items without inventory it becomes difficult for tracking purpose. 3. Custom Modules become tedious to capture multiple items, item subforms are not
      • Next Page