Hello, everyone. I've encountered a problem where Zoho writer doesn't process conditions properly while doing a mail merge.

My actions

I have checkbox "Light" checked in Zoho CRM

Then I create a condition in Zoho writer that: if "Light" is True (checked) show{Symo light} if otherwise show{Symo}

That's how it looks in the document

And that's how it looks on merge preview:

Remember, the checkbox "Light" is checked, therefore it is "True", and because it is "True" it should show "Symo Light" not "Symo".

I had also tried to replace value "True" with "1" like underneath, but nothing changes

In other documents with another checkbox that was working.

Can you guys and girls please give a hint on how to make it work?

Thank you.