Connected, waiting for response
Hi, im just trialing Zoho Assist and coming a bit unstuck... everything installs ok, there is a green dot next to the computername in the console and the machine is registering as online... but when I connect it goes through the motions - Starting support session - Connected, waiting for response. but then never completes the connection.
any ideas?!
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Matt Payne
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Release Notes: Version 1.91, February 2015
Unattended Access (Beta) is live! Unattended Access, a feature requested by a lot of our customers is live now. Currently, it's in beta. You can add up to 100 computers per Technician subscription. They can also be accessed by your organization members. My Computers list in Zoho Assist home page will always display the online status of your unattended computers. You can rename the computers whenever you wish. Currently, Unattended Access can be configured only for Windows computers. Nevertheless,