Custom Modules Now available for Standard and Professional Editions with Expanded Limits across all editions

Custom Modules Now available for Standard and Professional Editions with Expanded Limits across all editions

#CRM25Q1

Hello Everyone,

We are here with an exciting update to Custom Modules in Zoho CRM. Custom modules will now be available to Standard and Professional Edition users, with expanded support across all editions.

The standard modules offered in Zoho CRM cater to a business's general processes and workflows, and the Standard and Professional editions users must rely on them to meet all of their business needs. However, the introduction of custom modules for users of these two editions unlocks a wealth of new possibilities. With the help of custom modules, businesses can become more flexible by addressing a wider range of requirements, organizing data more effectively, and supporting scalability when necessary.

Here's the breakdown of the improvements :

  1. Expanded Custom Module Support Across Editions : Custom modules are now available in Standard and Professional editions, in addition to Enterprise and Ultimate.
  2. No More User-Based Restrictions : The limits are no longer tied to the number of users in your organization. This change ensures greater scalability without additional constraints.
  3. The custom module count is inclusive of the Organization Module and Team Module combined. For instance, if a user has purchased an Enterprise edition, they can add either 200 Organization modules or 200 Team modules or a total of 200 organization and team modules for their account.

Updated Limits Per Edition


With the introduction of Custom Modules in the Standard and Professional editions, you now have even more flexibility to extend your CRM beyond the defined modules. These additional modules enable you to go beyond predefined workflows and tailor your CRM to address unique business challenges.

Standard and Professional edition users can now create custom modules to automate and streamline processes in areas such as
  • Pre-Sales: Track and manage leads, proposals, and early-stage customer interactions.
  • Customer Onboarding: Create structured processes to onboard new customers efficiently.
  • Product Customization: Tailor workflows to streamline customization requests and improve customer satisfaction significantly.
  • Customer Advocacy: Monitor and nurture relationships with loyal customers, driving advocacy and referrals and more.
This enhancement highlights our commitment to our users that we will strive to provide organizations of all sizes with the right tools they need to succeed. We are here to help if you have any questions regarding this enhancement. Just drop us a comment below, and we will get back to you.

Info
Availability :
  • These updates will apply to both new and existing signups.

  • This enhancement is released for all DCs except for the Enterprise and Ultimate editions in the US, EU, and IN. It will be enabled for these three DCs in the coming weeks.

  • If you require access to this feature, we kindly ask you to contact us by filling out and submitting the form provided, so we can enable this for your account immediately.


      • Recent Topics

      • Strange behavior in CRM Number Field – Characters allowed but not "e"?

        Hi everyone, Has anyone faced this strange issue in Zoho CRM? In a Number field, it is possible to type some characters, but the character "e" cannot be entered. This was really surprising to me. Normally, a number field should restrict all characters

      • No background for video recordings, no playback speed, can't even playback longer recordings - have to download…

        Hi. We utilize heavily video messages on Slack, but wanted to migrate to Cliq with Zoho One, however very basic yet very frequently used feature is missing: backgrounds for video recordings and playback speed. We were not happy with Slack's 5 minute limits

      • Support inefficiency

        We have been asking for support for a minor adjustment for 12 days now and we haven't got a single viable resolution from support team despite there are 19 emails going between our HR team and various support emails from Zoho. 1. they do not understand

      • Can I export to PDF in Zoho Learn

        I have seen help pages where export to pdf options are available but I do not see that option available from the application. I see that exprt is available in my free trial version but that is only to html pages. I need to be able to export my manuals

      • Zia capabilities now available in the Professional edition announcement

        Hello all! The Professional edition now supports a broader set of Zia capabilities, enabling teams to bring AI into more of their everyday CRM work. From writing assistance and summaries to setup support, predictions, and recommendations, Zia can now

      • Perfomance Management - Zoho People

        Hi team, I am looking for performance management data such as KRA, goals, feedback, appraisals, etc., in Zoho Analytics. However, I am unable to find these metrics while editing the setup. Could you please confirm whether these fields are available in

      • Where Do I set 24h time format in Cliq?

        Where Do I set 24h time format? Thanks

      • Send out follow-up email in the same thread (threaded conversations in individual emails) from Zoho CRM

        Hi, I'm new to Zoho. I'm trying to send individual emails to my leads one by one. And I'll send out follow up email if I don't hear back from them later. However, instead of sending a new email, I want to reply in the same email thread so that the recipients

      • Tasks in hours rather than days.

        Hi there, I was wondering whether or not its possible to create a workflow task that has a timer based on hours rather than days? I'm looking to create a workflow task which, when a request field is changed, creates a task for the support desk to call

      • This will be long, Please bear with me - Next Gen Layout - Search

        In general, I think that Zoho are going in the right direction with the Next Gen UI. The latest update brings some nice improvements and all-in-all from a user's perspective I think the improvements are generally very good. However, there are some areas

      • Selecting all notes in a notebook

        In Windows11, I select a notebook and I get a list of notes, but only 30 notes. If I scroll down to the end, I get an additional 30 notes (and at the top it now shows 60 notes). I can keep doing this to eventually see all my notes but this is a real pain.

      • Xero Billing Data (22 instances) - Zoho (CRM) - Single Source of Truth For Client Data & Notes

        Hi - I’m trying to build out a CRM for a Single Source of Truth Currently I have 22 Instances of Xero (for legal entity purposes - can’t consolidate to one) How would I be best placed to do this? Is it possible to have all the Xero instances (22) → Consolidated

      • Update latitude & longitude address field API

        How do I update the coordinates of an address field from a widget? I can't modify the latitude and longitude of the address field. I think the problem is how I'm writing formdata variable. zoho_init.then(function (data) { var queryParams = ZOHO.CREATOR.UTIL.getQueryParams();

      • Filter Records in CRM API

        Hi Team, I’m currently working on a task to retrieve expired deals from the CRM. By “expired deals,” I mean deals where the closing date has already passed and the stage is not “Closed Won” or “Closed Lost” (i.e., all other stages). I tried using both

      • CRM Percent custom fields: When will it show the % symbol and behave like %?

        1. Actually Percent custom fields fail to show the % symbol. 2. When in formulas Percent fields work like number: 100 x 5% = 5 ideal world 100 x 5% = 500 what happens actually 3. When importing Percent fields the % symbol has to be removed and the data

      • User Name in Zoho Cliq Not Updating Across Apps?

        We updated the name of a user in Zoho. (From Sue to Taylor) Her name has not been updated in Cliq on all apps. When in Zoho One, if I go to Cliq directly, it is correct, but if I am in another app, and the Cliq bar pops up on the bottom, it will be the

      • Ability to Use Both AND and OR When Creating Rules (Advanced Conditions)

        I'd like to be able to use more complicated logic when setting up rules. E.g. in Zoho Mail, I can choose "Advanced conditions (AND/OR) to create a rule that can be applied to multiple subject lines from the same sender. But in Zoho TeamInbox, I will have

      • Attaching files to emails within CRM Deals.

        Hello, We have recently started using the extension "Workdrive for CRM" (Related List) to view/store our documents for each Deal, instead of using Attachments. Overall it feels like a better way to go but the user experience is not so great when it comes

      • Why I can't map Account Name from lead module to Account module?

        When I qualify a lead in the bluerprint, I use automated conversion in Blueprint to automatically create Contact, Account and Deal. the Deal record and contact record has been successfully created automatically as I expect, but I can't see any account

      • Pause(1);

        I'm using scheduler to invoke an interaction via http post with an external service. The schedule code uses a for-each loop that runs so fast my external application's log files get messed-up (they are named by date-time stamp). What I'm suggesting is

      • Release Notes | February 2026

        We have rolled out another set of enhancements in Vertical Studio during February 2026, bringing improvements to Canvas customization, reporting capabilities, and data access controls. Here is a summary of what was released during February 2026: Canvas

      • Agentic Engineering with Zoho: The Next Evolution of Intelligent Systems

        The concept of Agentic Engineering is reshaping how modern systems are designed. It introduces a new layer to the way we think about artificial intelligence and system architecture. For years, most software systems have operated in a reactive way — responding

      • Engenharia Agêntica e as soluções da Zoho

        O conceito de engenharia agêntica impacta diretamente como os sistemas são projetos. Este tema inseri mais uma camada a nossa idéia de inteligência artificial. Antes o desenvolvimento de sistemas operavam de forma reativa e dependente de comandos diretos,

      • Effective project and task customization with CodeX

        Dear users, Beyond Task Lists is a series of articles aimed at showcasing the various customization capabilities of Zoho Projects. We'll discuss real life project management scenarios, use cases, and requirements that needs combining multiple features.

      • Is Zoho Sites still actively being developed?

        Hello, Is Zoho Sites still actively being developed as part of the Zoho ecosystem? I noticed that the What's New page (https://www.zoho.com/sites/whats-new.html) does not show any updates since Q1 2025. We were considering migrating our website from Squarespace

      • Set expiration date on document and send reminder

        We have many company documents( for example business registration), work VISA documents. It will be nice if we can set a expiry date and set reminders ( for example 90 days, 60 days, 30 days etc.,) Does Zoho workdrive provide that option?

      • Depositing funds to account

        Hello, I have been using Quickbooks for many years but am considering moving to Zoho Books so I am currently running through various workflows and am working on the Invoicing aspect. In QB, the process is to create an invoice, receive payment and then

      • Debit opening balances of vendors

        Dear colleagues: I am looking at the trial balance as on 31st March 2024, and punching opening balances (1st April 2024) in Zoho Books. Vendors have credit balances, by its nature, but some of our vendors have debit balances as well (e.g., we have paid

      • Zoho Books emails suddenly going to Spam since 11 Nov 2025 (Gmail + now Outlook) — anyone else?

        Hi everyone, We migrated to Zoho Books in July 2025 and everything worked fine until 11 Nov 2025. Since then, Zoho Books system emails are landing in customers’ Spam (first Gmail, and now we’re seeing Outlook/Office 365 also starting to spam them). Impacted

      • Client Portal ZOHO ONE

        Dear Zoho one is fantastic option for companies but it seems to me that it is still an aggregation of aps let me explain I have zoho books with client portal so client access their invoice then I have zoho project with client portal so they can access their project but not their invoice without another URL another LOGIN Are you planning in creating a beautiful UI portal for client so we can control access to client in one location to multiple aps at least unify project and invoice aps that would

      • The Social Wall: February 2026

        Hello everyone, This month, we’re bringing you a mix of exciting toolkit enhancements and a few improvements across the web and iOS app, all designed to make your social media management simpler and smoother. File converter Images come in different formats,

      • Zoho Mail and SalesInbox doesn't link to CRM record using Reply-To

        Hi, I've just set up SalesInbox, with the intention of using it for sales enquiries (instead of Desk, which I have been using until now). I've noticed that, unlike Desk, SalesInbox only uses the 'From' email address to attempt to link to a CRM contact

      • Service line items

        Hello Latha, Could you please let me know the maximum number of service line items that can be added to a single work order? Thanks, Chethiya.

      • Subforms and automation

        If a user updates a field how do we create an automation etc. We have a field for returned parts and i want to get an email when that field is ticked. How please as Zoho tells me no automation on subforms. The Reason- Why having waited for ever for FSM

      • Poor Search Results on Zoho CRM

        The search on Zoho CRM is quite poor. Salesforce has now published a new search, when will get this on Zoho? https://help.salesforce.com/s/articleView?id=data.c360_a_hybridsearch_index.htm&type=5

      • How to use filters on all products page? Or even a category page?

        Hello, I am trying to create some filters so users can use filters to find products they are looking for. So what i am trying is to create a filter according to price lets say. So if i define it this way i am expecting to see this filter option on category

      • Capture Last check-in date & days since

        I have two custom fields on my Account form, these are "Date of Last Check-In" and "Days Since Last Contact" Using a custom function how can I pull the date from the last check-in and display it in the field "Date of Last Check-In"? and then also display the number of days since last check-in in the "Days SInce Last Contact" field? I tried following a couple of examples but got myself into a bit of a muddle!

      • Pasted Images not being embedded in custom mail

        Hi, I'm making a custom report by email based on commentaries. I have the email ready, all working great except for images that are being pasted in the commentaries. Zoho deals with them as temp images and so it requires authentication to view them, something

      • Select CRM Custom Module in Zoho Creator

        I have a custom module added in Zoho CRM that I would like to link in Zoho creator.  When I add the Zoho CRM field it does not show the new module.  Is this possible?  Do i need to change something in CRM to make it accesible in Creator?

      • Zoho CRM Quotes – Subform and PDF/Writer Limitations

        Hello, I am encountering the following limitations in Zoho CRM Quotes: Custom product images cannot be uploaded in the subform – the image upload field cannot be added; only the file upload field is available. File upload placeholders cannot be used in

      • Next Page