Hey folks,

I’m building a custom plug for SalesIQ that’s supposed to register leads into Zoho CRM.

The SalesIQ chat is being implemented on WhatsApp, and in my plug I’m using this line:

mobile_clean = session.get("phone").get("value");

From what I understand, this should grab the visitor’s phone param.

But it’s not actually catching the user’s WhatsApp number.

I also tried something like:

mobile_clean = visitor.get("phone");

Has anyone run into this before or knows a fix? Appreciate any help