E-Invoicing in Belgium with Zoho Billing

E-Invoicing in Belgium with Zoho Billing

Starting January 1, 2026, Belgium is introducing mandatory electronic invoices (e-invoicing) for all B2B transactions between VAT-registered businesses. Invoices and credits notes must be exchanged in a prescribed digital format.

How E-Invoicing works   

Belgium's e-invoicing system runs through the Peppol (Pan-European Public Procurement Online) network, a secure digital framework that allows businesses to exchange invoices and credit notes electronically through certified Access Points.


Every transaction sent through Peppol follows the EN 16931 structure and is formatted according to Peppol BIS 3.0 (UBL), a standardised XML layout. Once validated, the network facilitates the document transmission from the seller's access point to the buyer's access point.

Products Supported  

E-Invoicing will be supported in Zoho Books, Zoho Billing and Zoho Inventory.  

How Zoho Billing Handles Belgium e-Invoicing     

Zoho Billing aligns your invoicing and billing workflow with Belgium's structured e-invoicing model. Storecove acts as the certified Peppol Access Point, handling the secure transfer of transactions between Zoho Billing and your customer's accounting software in accordance with Belgium's e-invoicing.


Supported Functionalities in Zoho Billing

Zoho Billing supports:

  • Sending of outgoing invoices and credit notes through Peppol.

  • Sending of transaction PDF through Peppol network.

    • Invoices

    • Credit Note

  • Sending Reference fields.

    • Order Reference

    • Project Reference

    • Payment Reference (Supported Payment modes: Cash, Checks, Card)

  • Monitoring and filter real time transaction status with predefined filters.

    • Yet to Push

    • Pushed

    • Failed

    • Accepted

    • Rejected

  • Fetch customer name and address details using their VAT ID.

  • Automatically push recurring and subscription invoices to Peppol.

  • Bulk push invoices and credit notes.

  • Cross border transaction support.

  • Availability of UUID in export

  • Availability of e-invoice transaction status in webhook and custom functions.

  • Map existing Custom Field to Tax Registration Number field.

  • Map Tax Registration Number field to CRM field.

Modes of Transaction Communication

Since not all our users will be on Peppol just yet, here is how Zoho Billing will handle invoicing and communication.

When transactions are created, they can be communicated to customers through the following modes:

Type of Businesses supported in Zoho Billing

Mode of Communication in Zoho Billing

VAT Registered & On Peppol Network

Peppol & Email

VAT Registered & Not on Peppol Network

Email Only

Unregistered/B2C

Email Only

 

Features Not Yet Supported

Today the apps do not support the below functionalities yet.

  • Additional Payment Reference Field: Credit & debit transfer, ACH Direct debit.

  • Support for additional attachments.

  • Supporting businesses that are registered in Peppol with different legal identifier; for example - 0088:5412345000013 , 9925:BE0123456789 , 0208:0123456789 .

These are features we're working on and will be released shortly. We will update you as and when we update these.

 Enabling E-Invoicing in your Zoho Billing organization 

  • All new paid organization created (with Business Location as Belgium) will automatically have access to the new e-invoicing functionalities.

  • Existing paid organization will find an in-app banner notification inside your organization.

    • Enable E-Invoice: Once you click on 'enable e-invoice' in the banner, we will enable the necessary fields (VAT Registration Number in Tax Settings and Tax Registration Number in your Customer Module) in your organization.

    • VAT ID Matching: The wizard will then guide you to map the above created new fields with any existing field used by you in your organization for recording such information. 

 Refer the video to know how to enable e-invoicing in your Zoho Billing organization. 


For users using Zoho CRM-Zoho Billing

If you've enabled Zoho CRM and Zoho Billing integration, please follow the below instructions to map fields.

  1. Edit the configuration in Zoho Billing - Zoho CRM integration in Settings.

  2. Re-map the fields you're currently using to capture VAT Registration Number and Tax Registration Number with the newly added Custom Fields introduced here.

  3. Once saved, the data captured in Zoho CRM will then be mapped to the new custom field created in Zoho Billing.

 Follow the steps in this video to setup the field mapping between Zoho CRM and Zoho Billing

Test features before opening up live in your organization?

If you want to test the features in a Sandbox environment before enabling them live in your organization, please create a test organization in Zoho Billing and reach out to us. We will enable the necessary settings from our end.

InfoHere is a detailed help document which provides instructions on how to setup e-invoicing in Zoho Billing. 

Pricing

Zoho Billing includes support for up to 1,000 send transactions in its paid plans. Once you cross 1000 transactions, you can purchase an add-on that provides 500 additional transactions for €15.

Need Help?

If you have questions related to e-Invocing or need help with setting it up in Zoho Billing,  reach out to us through the comment section below or drop an email to support@eu.zohobilling.com. Our team will be glad to assist.

 

    • Sticky Posts

    • Introducing Omnichannel Subscription

      Your customers may choose to subscribe through different marketplaces such as Google Play or App Store. As your business expands, managing these subscriptions can become increasingly complex. To make it easier, we are introducing the Omnichannel Subscription
    • What's New in Zoho Billing | July 2026

      July brings a new set of updates to Zoho Billing to make your billing operations more efficient. These include a redesigned checkout experience, expanded Hosted Payment Page capabilities, compliance improvements, enhanced reporting, and more. Enhancements
    • Use Secure Public Links for Sharing Transactions

      Public links are the quickest way to send invoices or quotes to your customers. You can drop the link in an email, SMS, or WhatsApp message. But, links can be forwarded, and once they leave your customer's inbox, you can no longer control who sees your
      • Recent Topics

      • How to prepare a balance sheet for a company that has no operations yet?

        .
      • Can't create new account in zoho email

        Hello, i'm trying to create some free accounts to my customers... and since yesterday i can't create a new account, what is wrong? why i can't create free account? Thank You
      • Name autocomplete

        Hi, During searching emails the web tool does not always propose the auto-completion of the saved emails. As a result I either have to go to contacts and look up the exact email, or the exact full name including the middle name and any dots, which is
      • Widget Height were destroyed

        All widget heights in the Details Canvas view are broken. Moderation Update: This issue with widget heights in Client Script popups and flyouts has been resolved. Widgets should now display at their expected heights.
      • Merge Tickets Directly from Contact Page in Zoho Desk

        Dear Zoho Desk Support Team, We are writing to request a new feature that would allow users to easily merge tickets directly from the contact page in Zoho Desk. Currently, the only option to merge tickets is from the Tickets list view page, which can
      • Losing description after merging tickets

        Hello, We merge tickets when they are about the same topic from the same client. It happens sometimes. We recently noticed that after the merger only the description from the master ticket is left in a thread. And the slave-ticket description is erased.
      • Introducing Incentives for Zoho CRM: Build, automate, and track sales commissions

        Dear Customers, We are here with an amazing news! We built a direct solution to help manage your commission provisioning activity in your business. From creating commission plans to issuing payouts, this application leverages your sales reps’ performance
      • Specific ListView Canvas on Canvas Home Page Always Loads Most Recent ListView, Not the One Specified

        I had mentioned this to ZOHO, but I mainly wanted to see if others in the Community are also facing this problem. I created a Canvas ListView for a Custom Module, and then created a Canvas Home page (technically on a tab item, but I'm not sure if that
      • Reminder Settings - Time Tracker

        On the time tracker in Reminder Settings I created a reminder according to the Zoho manual. But a manager asked me to change the message that goes in the email. Is it possible to change the message? I didn't find that in the Zoho manual. Another question: I configured to receive the reminder everyone who logged in less than 40 hours. Does Zoho consider less than 40 hours of the current week or the whole month? Another situation, I put it so that I and another specific user would receive the notification,
      • Create a single record from multiple images with ICR

        Hello all, Zia's Intelligent Character Recognition can now create a single record from multiple images based on the configured ICR rule. Users can upload up to three images at once, such as an ID, a passport, and a business card, and Zia will extract
      • SPF failure in android app

        I have no domain. I am not admin of anything. All I want to do is send an email from a zohomail.eu address, using the Zoho android app, with all settings as default. I do not use Office 365, or EOP, or Outlook, and I have no domain or domain registrar.
      • Zoho Books | Product updates | August 2026

        Hello users, July has been an exciting month for Zoho Books! This month, we're excited to introduce HTML PDF Templates, Placeholders as Pills, expanded approval workflows for Sales Returns and Journals, and significant compliance updates across the India,
      • Zoho Extensions 101: Building extensions for Zoho People

        Hello developers! Welcome to our new video series on building extensions for Zoho People! If you're new to extension development or looking for guidance on building extensions for Zoho People, you're in the right place. We've curated a series of videos
      • Page Not Found error - 404 error

        Hello, I am a first time user of zoho sites.I just published my website dentistinminneapolis.com but its giving me a 404 error.Please look into it ASAP and help with the problem.
      • What's New in Zoho POS - September 2026

        Hello everyone, Welcome to Zoho POS’s monthly update, where we share our latest feature updates, enhancements, events, and more. Let’s take a look at how September went. Global Edition of Zoho POS for Retail is here On September 28, 2026, we launched
      • New in Cadences: WhatsApp follow-ups, upgraded limits, and options for add-ons

        Hello everyone, We're rolling out two key updates to help you engage better and scale smarter with Cadences in Zoho CRM. Reach customers on WhatsApp, directly from Cadences Previously, Cadences have enabled you to automate follow-ups through emails, calls,
      • Announcing new features in Trident for Windows (v.1.43.5.0)

        Hello Community! This release includes a collection of enhancements and feature updates aimed at making your email and collaboration experience smoother. Let’s dive into what’s new! Zoho Desk email notifications as Smart Mail. Zoho Desk Smart Mail is
      • How to Manage Two GST Numbers / Two Companies in a Single Zoho Inventory Organization?

        Hi Team, We currently have two separate legal entities: A Proprietorship Firm with its own GSTIN A Private Limited Company with a different GSTIN However, operationally, both companies deal with the same products, and we would like to manage the physical
      • How To Implement an Auto-Check-out Feature for Attendance?

        If an employee forgets to check out, the system should automatically check out the employee at 6:30 PM
      • Convert an Existing Single Item into an Item with Variants

        Hello Zoho Team, Introducing variants is a great addition to Zoho Inventory. However, we would like to request an option to convert an existing single item into an item with variants. For example, Item A initially comes in only one colour, so we create
      • IP Address List > Sigma

        We have developed a ZohoCRM extension that utilizes API calls to our server from Deluge scripts and Widgets. Our API server has IP restrictions in place. To ensure successful communication, we require a list of IP addresses utilized by Zoho's platform
      • Default Country list suggestions on CRM is different then on Book; how do/did others address this?

        So I already have a support ticket in for this and waiting for a response but figured I'd ask the community also to see if others experienced the same problems and/or how they went about addressing it because sometimes I feel like I'm going crazy with
      • Object-level edit permissions

        Hi, we are currently running into a limitation with permissions inside larger workspaces. Our use case is a central Analytics workspace that contains many tables, Query Tables, reports and dashboards used by different teams. We would like to allow certain
      • Convert Sales order to Delivery Challan

        Dear Developer Team, In Zoho books we cannot convert sales order into delivery challan before making invoices. As a service business we have to get the delivery note signed then only we can make the invoice. In Some cases we don't receive a purchase order
      • What's New in Zoho Inventory | September 2026

        Hello users, September brings a range of new features and enhancements across Zoho Inventory. From improved inventory operations and reporting capabilities to greater customization, automation, and enhancements to Delivery Challans, there’s plenty to
      • Mirror Component in Zoho CRM: Access real-time related data without leaving your record

        Hi everyone, This feature is now available for the JP, CA, SA, UAE, and AU DCs. We're excited to bring to you Zoho CRM's mirror component, which presents relevant data on a record's details page and keeps everything users need in one place without having
      • All new Address Field in Zoho CRM: maintain structured and accurate address inputs

        Availability Update: 29 September 2025: It's currently available for all new sign-ups and for existing Zoho CRM orgs which are in the Professional edition exclusively for IN DC users. 2 March 2026: Available to users in all DCs except US and EU DC. 24
      • Create custom rollup summary fields in Zoho CRM

        Hello everyone, In Zoho CRM, rollup summary fields have been essential tools for summarizing data across related records and enabling users to gain quick insights without having to jump across modules. Previously, only predefined summary functions were
      • How to mix different types of inputs (such as dropdown list and textbox)

        Hi, I'm creating a form called "Room Reservations" for a company. I created a "table" using "Matrix Choice". I created "Room 1", "Room 2" and "Room 3" with the "Questions". I would then like to create two columns with the "Answers", one called "Department"
      • Feature Request: Render Markdown (.md) files in Zoho Cliq

        Hi, We regularly share Markdown (.md) files in Zoho Cliq. However, when we open these files in Cliq, the content does not render as Markdown—it displays as plain text. This forces us to copy/paste the content into an external Markdown viewer to read it
      • Dealing With One-Time Customers on Zoho Books

        Hello there! I am trying to figure out a way to handle One-Time customers without having to create multiple accounts for every single one on Zoho Books. I understand that I can create a placeholder account called "Walk-In Customer", for example, but I
      • Cash Basis VAT RETURN REPORT Required in Saudi Arabia

        Zoho Books in Saudi Arabia not showing TAX RETURNS report on CASH Basis.. It only showing accrual basis. Oforur requirement is both reports (Cash Basis and Accrual Basis ) , same like indian Edition of Zoho Books showing. CASH BASIS RETURN is our Basic
      • Tips & Tricks Series - #4 Customize your manual PDF before export

        Hello everyone! We’re back again with our Tips & Tricks series. Today, we’ll look at how you can customize your manual PDF before exporting it. With Zoho Learn, you can personalize the exported PDF with options such as headers, footers, colors, and custom
      • Digital Marketing Agency: Transforming Your Brand's Online Presence

        Imagine trying to build a house on your own without the necessary tools or expertise—it’s overwhelming, right? Digital marketing is the same.
      • Introducing Zoho Key Service, a simpler way to access LLMs without API keys

        Available in the Professional, Enterprise, and Ultimate editions in the US, IN, AU, JP, and CA DCs. Hello everyone, We are excited to bring Zoho Key Service (ZKS) in Zoho CRM, a simpler way for organizations to access and use third party LLMs. You can
      • Reach us through our official support channels

        Dear Customers, Thanks a lot for choosing Zoho! Our applications are built to help achieve your day-to-day business goals. We are committed to engaging with you, to understand and develop solutions that enhance your productivity. We are happy and ready
      • I cannot add user to my account

        I have an account, I deleted a user from the account and I have one unused licence which lasts for 23 days, I tried adding a new user and it said This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details, please
      • Domain Activation Issue

        I purchased a domain through Zoho, and as I understand it, you were supposed to send me a domain activation link. However, I never received it. As a result, I was unable to activate the domain, and it is now suspended. Because of this, I am not receiving
      • Grouping by Stage *type* in widgets

        Hi Can I ask for a new feature? I'd like to be able to group by stage type in a Deal widget. That is by whether the Deal is in an Open Stage, a Closed Won Stage, or a Lost stage. Currently I can group by Stage, but if we have 10 open stages and one Closed
      • Please release domain bravovietnam.com from an old account

        Hello Zoho Support, I am trying to set up Zoho Mail with my domain bravovietnam.com on my account office@bravovietnam.com. Every time I add the domain, I get: "This domain is already associated with this account" — pointing to a DIFFERENT, older account
      • Next Page