Email Campaign "in progress" after a week

Email Campaign "in progress" after a week

I wrote an email campaign and sent it out to roughly 25,000 contacts at once. For some reason it still said "in progress" a week later and roughly 10% of the recipients never received an email. Some of these are because of rules we have (can't receive more than three emails a week), but then why wouldn't Zoho mark campaign as "Completed" like it usually does?

Thanks.