Flex Your Creativity – A New component to Canvas in Zoho CRM

Flex Your Creativity – A New component to Canvas in Zoho CRM

Hello Everyone

We’re excited to introduce Flex, a new component for Canvas in Zoho CRM! Flex is here to give you greater control over how your data is displayed in your layouts. This component enables responsive layouts that adapt across different screen sizes and devices, thus enhancing the end user's experience.

What can you do with Flex?

Adding the Flex component to your layout helps you create customizable and adaptive designs and improves data visualization and user interaction.

This component ensures that your canvas is designed optimally no matter the screen size.

Use a flex component when you want a layout that is :

  • Responsive : easily adapts to different screen sizes

  • Flexible : allows items to grow, shrink, or align dynamically

  • Centred : helps centre elements vertically or horizontally

  • Evenly Spaced : distributes items evenly within a component

  • Requires Row or Column layouts : makes arranging elements on rows or columns easy

See below to understand how a record looks after using a canvas layout created with flex components that will automatically adjust as information is added to the interface.


Types of Flex components

There are three types of flex components that you can choose from to create your canvas layout depending on your requirement.

Vertical Flex 

Allow items to appear vertically (across columns) in the element. Use this flex to organize information sequentially, such as business cards or customer profiles. 


Horizontal Flex 

Allow items to appear horizontally (across rows) in the element. Use this flex for comparisons like performance metrics or sales pipeline.


Wrap Flex 

Let items be wrapped into the next line when the number of children items exceeds the parent flex element's width. Use this flex to create space-efficient layouts such as product catalogs or event listings.


How does Flex help achieve responsive layouts?

The Flex Component brings in essential tools that automatically adjust elements of a layout, ensuring a seamless user experience. These include:

Auto Responsive 

This tool can be used so that the flex component automatically adjusts horizontally or is stretched vertically based on the component size. This means that items within the component will reposition or resize, maintaining a default minimum width for all items in the component.


Auto Column 

With this tool, the flex component arranges items into rows based on column count. This prevents overlapping without the need for manual adjustments.


Minimum & Maximum Width for Items 

Control how elements expand or shrink within the layout, ensuring that important details remain visible and accessible.


NotesNote : You cannot select both auto responsive and auto columns tools for the selected component at the same time. Doing so will automatically deselect one of the options.

Advanced Flex Tools for Customization

Take full control over your CRM interface with these additional Flex Tools:

  • Flex Item Alignment - Align elements precisely within the layout for a polished and professional appearance.

  • Flex Item Gaps - Maintain consistency by adding uniform spacing between flex items, improving readability.

  • Flex Item Hug - Allow an element to shrink or expand based on content size, optimizing space usage.

  • Child Flex Items - Control how nested items behave within a flex component, improving adaptability.

  • Fill Width - Stretch components to occupy the full width of the vertical flex component for a seamless design.

  • Convert to Flex - Easily convert multiple elements into a flex component and save time and effort creating from scratch.

  • Replace with Section / Replace with Flex - Replace a flex component with a section or replace a section element with a flex component easily from the canvas builder without disrupting the layout's design.


This update empowers you to design seamless, engaging layouts that match your customers' unique needs. Try it out today and elevate your Canvas experience!

For more details, please comment below, and we will get back to you at the earliest.


      • Recent Topics

      • SalesIQ operators will not receive any messages if customers do not answer the Pre-Chat questions in Flow Controls.

        Hi Zoho SalesIQ Team, I am reaching out to report a issue regarding the Brands > Flow Controls SalesIQ operators will not receive any messages if customers do not answer the Pre-Chat questions in Flow Controls and continue sending messages without completing

      • SalesIQ's Summer '26 Release: For The Moments That Matter

        Every customer journey is made up of moments. The moment someone discovers your business. The moment they need help. The moment you decide to reach out. The moment a simple chat turns into something more. And the moments that continue long after the conversation

      • Add Comprehensive Accessibility Features to Zoho Writer

        Hello Zoho Writer Team, We hope you are doing well. We would like to submit a feature request to enhance Zoho Writer with a full set of accessibility tools, similar to the accessibility options already available in the Zoho Desk agent interface. 🚧 Current

      • Pricelists

        So we have them in books but I cannot find them in commerce?

      • Desk Contact Name > split to First and Last name

        I am new to Zoho and while setting up the Desk and Help Center, I saw that new tickets created or submitted from the Help Center used the Contact Name field. This would create a new Contact but put the person's name in the Last Name field only. The First

      • Copying a Document with its Citations

        When I copy a document that contains citations using File>Make a Copy from the document's menu the text copies but the citations do not (according to Google they should). Is this the correct way to make a complete copy of a document with its citations

      • Bing ads integration and tracking

        Hi, Is there any way to track Bing ads in the same way that we are able to track google adwords?  It is important for us to be able to determine the conversion rate of our Bing ads.  If this is not possible now, will this feature be added in the future?

      • #20 Your Business Shouldn't Stop Just Because You Do

        Imagine you are on a well-deserved vacation. Your clients are expecting invoices at the beginning of the month, recurring customers are due for billing, and payments are still coming in. Do you carry your laptop everywhere, hoping you don't miss a billing

      • Marketing Tip #26: Optimize product images for SEO

        Product images can do more than make your store look good. They can also help customers discover your products through search. Since search engines can’t "see" images, they rely on text signals to understand what an image is about. Two small actions make

      • Canva Integration

        Hello! As many marketing departments are streamlining their teams, many have begun utilizing Canva for all design mockups and approvals prior to its integration into Marketing automation software. While Zoho Social has this integration already accomplished,

      • Automation Series: Mandatory Time Logging Before Task Closure

        In a project, when users work on multiple tasks simultaneously, they track time in different ways, either by starting a timer or by adding a time log. Sometimes users may forget to add time, which can lead to discrepancies in the timesheet. When timesheets

      • Is there a way to show contact emails in the Account?

        I know I can see the emails I have sent and received on a Contact detail view, but I want to be able to see all the emails that have been sent and received between all an Accounts Contacts on the Account Detail view. That way when I see the Account detail

      • Zoho CRM gets a new email compose and lot more

        Dear Customers,  [UPDATE October 21, 2021: We have started opening these features to some of the customers already. And, it will be available to all the customers before November 2nd Week, 2021. Sorry for the delay caused]  [UPDATE February 21, 2022:

      • Custom AI solutions with QuickML for Zoho CRM

        Hello everyone, Earlier, we introduced Custom AI Solutions in CRM that let you access QuickML for your custom AI needs. Building on that foundation, we’ve now enabled a deeper integration: QuickML models can be seamlessly integrated into CRM, and surface

      • Introducing document visibility in Zoho Sign

        Hello! Complex document workflows often involve multiple stakeholders with different roles. Sending a separate envelope to every person is time consuming and can lead to administrative bottlenecks. With Zoho Sign's document visibility feature, you can

      • Sent email stuck on processing

        My sent emails are stuck on processing, whats going on?

      • [Webinar] What's new in Zoho Analytics: Q2 2026

        Hey data lovers! Our What's New webinar series is bringing you another lineup of exciting features and product enhancements from the past quarter, all designed to help you get more out of your analytics. Get an inside look at new data connectors, Zoho

      • Alterar número de telefone para receber o código OTP

        Boa tarde! Como posso alterar o número de telefone da minha conta para aceder ao meu email corporativo? Estou tentando logar, mas não consigo, pois está sendo enviado o código OTP para o número antigo, preciso aceder urgente meu email, porque e de trabalho.

      • CRM x WorkDrive: We're rolling out the WorkDrive-powered file storage experience for existing users

        Release plan: Gradual rollout to customers without file storage add-ons, in this order: 1. Standalone CRM 2. CRM Plus and Zoho One DCs: All | Editions: All Available now for: - Standalone CRM accounts in Free and Standard editions without file storage

      • Request to Increase URL Field Character Limit

        Hi Arthi, Hope you are doing well. I'm trying to save a URL in the Work Order (WO) module using the URL field, but I receive the following error message: "Please enter a valid Repair File. Maximum 450 characters are allowed." The issue is that the URL

      • How to change column headings in pivot table?

        Hi, Is there a way to rename the column headers of a pivot table? Now some the columns are named with value labels: 'SUM of .....'. We would like to rename those headers. As of now we couldn't find any direct solution to adjust the headers, besides copying and reformat. We want to avoid these extra steps. Best, Tiemen

      • Undelivered Mail

        I suspect that there are recipient's servers that blocks my emails. I receive the following email from mailer-daemon@mail.zoho.eu : A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. pantelis.sarantos@unipakhellas.gr,

      • Email not loading on PC

        Hello, my email opens on but it doesn’t load on PC. I don’t have other issues with the email, all the configurations are ok and I face with following issue in the photo. It says “ mail.zoho.com refused to connect” I will be very thankful if anyone can

      • Why are bounce/error emails being sent to info@ instead of contact@?

        I have my Zoho Mail and WordPress site configured so that normal website emails should go to contact@hybridbatteryservice.com. However, I keep receiving technical bounce/error emails and delivery failure notifications at info@hybridbatteryservice.com

      • I want to create a gaming website

        Hi, I wanted to ask if it's possible to build a custom website using Zoho? I would like to create a website similar to https://busimulatorultimateapk.com/ with almost the same features, functionality, and user experience. I'm not looking for an exact

      • Do Not Disturb status not respected when Cliq bar is enabled across Zoho apps

        Hi Zoho Cliq team, I want to report what appears to be a bug with how the Do Not Disturb status interacts with the embedded Cliq bar in other Zoho apps. **Issue:** When my Cliq status is set to Do Not Disturb, I continue to receive notification tones

      • Introducing the Employee Portal for internal job posting

        Employee referrals and internal applications are one of the most trusted hiring channels. But in many organizations, employees only hear about openings through messages, word of mouth, or after the role has already been open for a while. When employees

      • Zoho Webinar Summer Broadcast 2026

        What if your webinar platform could connect directly with your business tools, automate routine tasks, trigger actions across your workflows, and support every stage of your webinar lifecycle? That’s the question we’ve been answering so far this year.

      • Zoho CRM Layout Rules: Nine New Actions, Profile-Based Execution, and Interactive Preview

        Hello everyone, Availability: This feature is now available for customers in the JP and SA DCs. It is planned to be released for other customers in soon. We’re excited to announce powerful new enhancements to Layout Rules in Zoho CRM - a feature built

      • Invalid request when trying to access Mail

        When I click on the red button to access Zoho Mail at https://mail.zoho.com/zm/, I get a big yellow warning triangle with "invlid request, The input passed is invalid or the URL is invoked without valid parameters. Please check your input and try ag

      • Whats the average response time for ticket submitted?

        I submitted a request to unblock my mail accounts. They seem to be blocked for outgoing mail, and I have been waiting for days to have this fixed with no reply. I have submitted 2 tickets and an email. My work has to completely stop. I pay for the service

      • All new Address Field in Zoho CRM: maintain structured and accurate address inputs

        Availability Update: 29 September 2025: It's currently available for all new sign-ups and for existing Zoho CRM orgs which are in the Professional edition exclusively for IN DC users. 2 March 2026: Available to users in all DCs except US and EU DC. 24

      • Is there any way to have Dataprep ingest RSS?

        As stated by the title. Does the Zoho environment offer tools that I can use to, directly or using workarounds, have Dataprep ingest an RSS feed? Thanks

      • Introducing Color Coding of Picklist Values

        Dear Everyone, Greetings!! Zoho CRM is uplifting the user experience. Recently, we had some notable aesthetic improvements in CRM like Kanban View UI enhancement, New List view UI enhancement, color coding of tags, and color coding of picklists in meetings.

      • Important updates to your Widget JS APIs

        Hello everyone, Greetings from Zoho Creator! This is an urgent notice for developers and Partners who use widgets in their Zoho Creator applications. We previously announced an update to the CDN URLs used for loading the Widget JS API, with a deadline

      • Deluge sendmail in Zoho Desk schedule can't send email from a verified email address

        I am trying to add a scheduled action with ZDesk using a Deluge function that sends a weekly email to specific ticket client contacts I've already verified the email address for use in ZDesk, but sendmail won't allow it in its "from:" clause. I've attached

      • Mailbox delegation “Send As” error

        I believe there may be an issue with mailbox delegation. When I create a delegation from the Admin Console, it works correctly if I select Read permissions. However, if I select Send As permission for the delegated user, I immediately receive the following

      • Restrict Zoho Cliq Webinars and Announcements to Admins Only

        Hi Zoho Team, We hope you're doing well. We would like to raise a feature request regarding in-app announcements in Zoho Cliq, such as the recent webinar popup about the Cliq Developer Platform: While these announcements are useful, they are not always

      • how do i get mail.mydomain.com to point to zoho mail web-mail?

        I have started using zohomail, and am loving it. With my previous provider, I used to go to mail.mydomain.com, and it would take me to my webmail. I am not able to find the mapping for zoho's webmail to map to it. It is difficult to go to webmail with

      • Number of decimal places

        Hi Latha, I have added the following three fields to the Company module. Currently, these fields only allow a maximum of 2 decimal places. However, for some of our requirements, we need to enter values with up to 10 decimal places. Could you please help

      • Next Page