Recent Topics
Switch between multiple LLMs instantly for tailored Zia experiences
Availability Editions: Professional , Enterprise, Ultimate , CRMPlus , ZohoOne Release Plan: Available for all DCs Hello everyone. Earlier, the Multi-LLM feature supported only one LLM at a time for Zia Record Assistant bot restricting flexibility from
Data entry and automatic barcode sticker printing
Hello there I am very new to Zoho.. and not sure if it can do, or should I say, I can easily set it up to do, or first basic requirement. We take in up to 1000 unique used products every week. They come from up to 50 regular suppliers. The are used household appliances. We try to fix most of them. For waste regulation purposes we have to track every machine from the source/supplier it cam from to if it was repaired and put back on the market? or stripped and scrap for material recovery. Is it possible
Inventory Barcode Creation - Add Picture of Item
Hi I am trying to set up bar code labels and include a picture of the item on the label - any idea on how to add that field to the barcode generator?
Setting up a barcode system with Zoho Creator
Hello! I am researching how to set up a barcode inventory system that is compatible with Zoho Creator. I am working with an art inventory, and I want to be able to refer to each piece of artwork with a barcode. My goal is to be able to generate a barcode, store that barcode in a Zoho Creator database, be able to print out a barcode label from that database, and have the database pull up a record when the barcode associated with that record is scanned. I understand that there are barcode generating
New Built In QR/Barcode Generator Print Settings
I'm trying out the new QR/Barcode generator field in Creator. I would think most people will want to print these, like I do. I am not seeing any way to control the height or width of the barcode for printing (inside the print/pdf template builder). The
Inventory SKU barcode printing
Hi I am a developer and am wondering if zoho creator or even zoho inventory have the capability to print barcodes upon submitting a form. I have been researching the forums and have not been able to find any way to do this natively in Zoho. Can someone
PRODUCT LABEL MUST HAVE MORE FIELDS AND OPTIONS - VOTE NOW!
The Zoho Inventory Product Barcode generator is unfinished, very limited, and unusable for most companies that need to generate informative product labels. Companies must be able to generate labels for products they receive to control inventory, so the
First Response Time, Where to find?
Hi Currently I'm building a feeder file that auto-fetch ticket details when created/updated. On my table headers, apart from custom fields, I'm specifically looking for First response time. Currently I'm checking capabilities using Zoho Flow but couldn't
Ability to "Add Additional Guest" to Bookings
When using other calendar booking services such as Calendly, there is an option to "Add Additional Guest" to a booking. For example, imagine User A is making a booking on my company's booking calendar and would like to invite their spouse (User B) to
Modify logo on exported PDF article
Hello, I have to 2 Help Center with 2 different brands. If I try to download an article from Help Center Brand #2 as a PDF file, I see the Brand #1 logo on it. Is there a way to modify or hide the logo in the pdf? Thank you Antonio
Get Files Associated to Data Template via API
I have a data template with multiple files associated to it, and trying to write a Deluge script that will fetch files associated with this data template. I created the script below based on the WorkDrive API documentation, one request uses the data templates
Pasting Images in Zoho Desk ignores cursor location
My team has reported an issue which started recently where when we paste an image into a new or existing reply or comment, the pasted image seems to ignore the current cursor location instead paste itself at the last character present in the reply/comment,
Push conversation to operator in guided conversations
I really would like to push the conversation to an operator from a specific deppartment in guided conversations, just like Zobot in sales iq. It would help a lot. For me it does not make sense to use sales iq for messenger, instagram and others, because
Lost the ability to sort by ticket owner
Hi all, in the last week or so, we have lost the ability to sort tickets by Ticket Owner. Unlike the other columns which we can hover over and click on to sort, Ticket Owner is no longer clickable. Is it just us, or are other customers seeing this too?
Zero Customer Support
I have been a paying customer on Zoho Mail Premium, which clearly advertises a 40MB attachment limit. However, for a long time now, I have been experiencing ongoing issues sending PDF attachments over 10MB. Instead of sending properly as attachments,
Unable to send message;Reason:554 5.1.8
Dear Zoho Support Team, I have attempted to send multiple documents in several different ZIP files containing PDF and Word documents. Initially, I received the following notification: “When Office 365 tried to send your message, the receiving email server
SOLVED - Unsubscribe Feedback Page inexplicably presenting in French, German, etc. not default language of English
As the titles says, had the "Unsubscribe Feedback Page" for two different clients presenting the feedback options to unsubscribers in French, German, etc., not in English like it should. And no, it wasn't due to user preferences, embedded web translators,
Identify and clean hard bounce lists in Automation 2.0
Hello. 1. I want to know how I can identify hard bounces in the lists I created to clean them before sending an email, given that the bounce rate has increased and it is necessary to clean the lists. 2. How can I exclude hard bounces and invalid emails
Catalyst DB is insufficient for many use cases
Hi all: I've been diving deep on full stack application development inside Zoho Catalyst. I've been using catalyst for serverless compute and API gateway for a few years, but I haven't used the DB beyond simple storing of app data. As I was working through
Edit a previous reconciliation
I realized that during my March bank reconciliation, I chose the wrong check to reconcile (they were for the same amount on the same date, I just chose the wrong check to reconcile). So now, the incorrect check is showing as un-reconciled. Is there any way I can edit a previous reconciliation (this is 7 months ago) so I can adjust the check that was reconciled? The amounts are exactly the same and it won't change my ending balance.
How to change column headings in pivot table?
Hi, Is there a way to rename the column headers of a pivot table? Now some the columns are named with value labels: 'SUM of .....'. We would like to rename those headers. As of now we couldn't find any direct solution to adjust the headers, besides copying and reformat. We want to avoid these extra steps. Best, Tiemen
Native QuickBooks integration for Zoho CRM: Connecting sales and finance
Greetings, I hope all of you are doing well. We're excited to announce Zoho CRM's integration with QuickBooks Web, which is designed to synchronize your CRM data with your QuickBooks accounting records and bridge the gap between sales and finance. This
Rename system-defined labels in Zoho CRM
Renaming system-defined labels is now available across all DCs. Hello everyone, Zoho CRM includes predefined system fields across modules to support essential CRM operations. Until now, the labels of these fields were fixed and could not be edited from
Report/All Entries Filter Contains to support multiple values
Hi, I use different fields to filter All Entries before Export, one is the Added Email ID (May soon replace with the new Logged in User Name Field!!), and I want to filter for more than one person, so select "Contains", but I try with a comma seperating
Marketing Tip #32: Improve SEO and customer confidence with an FAQ section
Before making a purchase, customers often have simple questions about delivery times, returns, product usage, or sizing. If they can’t quickly find answers, they may leave your store without buying. Adding a clear FAQ (Frequently Asked Questions) section
Zobot with Plugs
Hello, I am having a problem with Zobot using Plugs. Here is my current flow: When I run the flow, I should immediately see the messages from the initial cards (Send Message cards), then after running the plug, and finally, see the messages after the
Zoho Creator é para você? Saiba quando escolher (e quando não escolher) essa plataforma
Todo mês alguém me pergunta: "Leandro, vale a pena usar o Zoho Creator para o meu projeto?" A resposta honesta é: depende. E neste artigo vou te dar os critérios reais que uso para tomar essa decisão — sem marketing, sem generalização. O que é Zoho Creator,
Control Fields on Mobile App
On the mobile app, how do we control which fields appear on the screen for records that have a related list? In the example below I want the Inspection Stage and Inspection Type fields to appear, not the record owner (Dev Admin). I changed the Inspections
Show Zoho Marketing Automation Messages in SalesIQ Chat
When the same number is used in Zoho Marketing Automation and SalesIQ, campaign messages should be visible inside the SalesIQ chat. Currently, when customers reply to marketing campaign messages, SalesIQ chat owners get confused because they cannot see
SalesIQ Chat Owner to CRM Lead Owner Mapping
There is no proper mapping between the SalesIQ chat owner and the CRM lead owner. When a chat is assigned to an agent, the lead created in CRM is often assigned to a different user, forcing admins to manually change ownership every time. This creates
Automatic Email Alerts for Errors in Zoho Creator Logs
Hello, We would like to request a feature enhancement in Zoho Creator regarding error notifications. Currently, Zoho Creator allows users to view logs and errors for each application by navigating to Zoho Creator > Operations > Logs. However, there is
[Webinar] Agentic AI and its influence on analytics and autonomous decision-making
Analytics is evolving from passive reporting to proactive, intelligent systems. Agentic AI is at the center of this shift, bringing context-aware reasoning, continuous learning, and the ability to act on data in real time. Join this webinar with Michael
Zoho One: books and inventory working together
Hi, I was very pleased when I saw that in Zoho Inventory can now pull the orders from Woocommerce. They are now fed in Inventory as Sales order and with choosing convert invoice as Instant Invoice I am getting the exact data as they appear in Woocommerce.
Zoho Forms - Form Availability Redirect Option
Hi Forms Team, It would be great if there was a redirect URL option on the Form Availability settings. For example, I would like to create a support form which is only available outside business hours and if the current data and time is not Mon-Fri 9-5
VAT and Taxes option not available
Dear ZOHO Team , The VAT and Taxes options in my ZOHO books account not available,I tried to find how to enable or check the way to use this option but unfortunately couldn't find it anywhere ,I'm in UAE ,kindly let me know what to do to solve this issue
Syncing zoho books into zoho crm
I was wondering how I can use zoho books in crm as I have been using them separately and would like to sync the two. Is this possible and if so, how? Thanks
Client requests I submit invoices using bill.com
The title states it all. I have a reoccurring invoice setup for this client who has been manually paying by credit card. We are both experiencing merchant costs/fees. The use of bill.com's direct deposit is not far removed from Zoho's, only the client
Zoho Inventory Feature Roadmap Visible To All
Hello, please consider making your feature roadmap visible to us users so that we know what to expect in future. This may appease current users who are seeking clarification on feature implementation dates, so that they can make an informed decision whether
Can't Remove Payment Gateway
I am getting the error "Settings cannot be cleared as some of the transactions are still in progress." when trying to remove the PayGate payment gateway which I was unable to get working. I am now using paystack and I want to remove Paygate.
Improve Zoho Vault search
Hello, we started using Zoho Vault and we really appreciate the app. At the moment, when searching passwords, the search query only targets the password name. I think having the query search among Name, User name, URL, Notes and Tag would be a better
Next Page