https(ssl) site access problem and solution

https(ssl) site access problem and solution

Hi All,

You/your visitors may have the following wiki site secure access problem through https(ssl). Please find the solution below.

Problem 1:



Solution: CNAME or A Record Change


  • Go to you DNS provider admin page
  • Edit CNAME record and change wiki.zoho.com to customer-wiki.zoho.com

    If you are using godaddy please refer the link http://help.godaddy.com/article/680


Problem 2:



Solution: Buy SSL Certificate

This will cost[certificate + installation + support and tracking expiry time] around 75$/domain/year. Please send your request to support [at] zohowiki [dot] com. We will buy SSL certificate and configure to your wiki site.





Looking forward to help you and your site visitors better.

Regards,
Mano
Zoho Wiki Team













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    • Mano

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