Introducing AI Modeler—a no-code approach to adding AI to your business applications

Introducing AI Modeler—a no-code approach to adding AI to your business applications

Forward-thinking businesses today are embracing AI to make life easier for themselves, their employees, and their customers. But if you haven't started yet, you might be concerned that your business will be left behind. Or maybe you're worried because you don't know much about AI, machine learning, or data science. Well, you can now relax—we've got you covered on all counts!
 
We've been hard at work lately, incorporating AI into Creator without deviating from our long-held low-code philosophy. The result of this hard work is an exciting new feature we're announcing today: AI Modeler.
 
What do you mean by "AI"?
Artificial intelligence is the ability of software to replicate human intellect, such as learning from experience and applying lessons learned while making decisions. While sci-fi enthusiasts and media like to portray artificial intelligence as a scary thing that'll take over the world, the reality is that we haven't reached that stage (yet!).
 
Instead, the current generation of AI technologies has been adopted in many ways, like providing specific benefits to different industries. In general terms, an AI model provides specific intelligence based on trained data, and can be customized to automate or optimize your business process—all with minimal human interference.
 
What's in it for me?
Our AI modeler includes a no-code AI builder that helps you harness the power of AI without having knowledge of programming. The AI Modeler feature will be available under the Microservices section. From there, you can jump into the world of AI with our ready-to-use models, which we've prebuilt and rigorously tested for your use. You'll only have to choose the application name and the form name to deploy these models—it's that easy!
 
Custom models allow you to build customized AI models tailor-made for your business, by providing it with unique data based on which it can work. Here, you'll need to provide the model with sample datasets relevant to your business for it to get familiarized with—this is called training —and then you can test whether it works as intended before deploying it.

Interesting. Tell me more!
While the uses of AI are endless, we've zeroed in on a handful of popularly used models, which we believe will add immense value to your business.

The key capabilities of our AI models are:
  • Prediction
  • OCR (optical character recognition)
  • Object detection
  • Keyword extraction
  • Sentiment analysis 

Prediction (Custom)
Prediction models process known results from historical data, and try to forecast future outcomes. It allows you to use data from an existing form or CSV file and predict future outcomes with just a few clicks.
 
Example: A store can calculate how much inventory they need in order to meet demand during a particular sales period by providing previous years' sales data.



OCR (Ready-to-use and custom)
Optimize operations, eliminate repetitive manual tasks, and digitize your business by using our OCR model to extract text from images. The ready-to-use OCR model will extract all the text it identifies in the image, while you can build a custom OCR to extract specific text from images into fields in your forms. Tag the fields to the corresponding values once and eliminate manual data entry forever.

Example: It's 2023, but many people still prefer to settle payments using checks. A business can use our custom OCR to extract details—like the bank name, check number, amount, date, and more—from the checks.


Object detection (Ready-to-use and custom)
Object detection models are used to identify specific objects in images and use them to optimize business processes. Our ready-to-use model is trained to identify common objects (like people, dogs, cars, etc). Otherwise, you can build a custom model and provide it with the training data for the objects you want to identify.
 
Example: A safety-focused company can use OD models to detect things like whether its employees are wearing a helmet while entering a construction site. 
When helmet is detected


When helmet is not detected:


Keyword extraction (Ready-to-use)
This functionality extracts the most important, representative words/phrases from large amounts of text data. In consumer facing industries, keyword extraction is quite helpful in analyzing customer responses, without having to go through each response manually.
 
Example: An e-commerce site that sells mobile phones allows its customers to post reviews after purchase. Instead of manually going through each of the reviews, the site can use keyword extraction to gain insights automatically. They could choose to extract words like "camera", "battery", and "display" to learn more about the most discussed attributes of the product. 


Sentiment analysis (Ready-to-use)
The sentiment analysis model analyzes text and predicts the sentiment expressed (positive, negative, or neutral). Sentiment analysis is widely used across industries to assist in analyzing customer feedback, customer support management, and social media monitoring.

Example: A business receives a large amount of feedback on its products. It can use sentiment analysis to gather whether its products have been well-received or not.


When can I get my hands on it?
Pretty soon! We're as excited as you are and will be rolling out AI Modeler to C6 users on February 20, 2023. Once live, we'll pop in a comment below this post and also update our Release Notes page.
 
Versions - C5  (Ready-to-use models only. Use them via the AI fields in the form builder),
                  C6  (Both custom and ready-to-use models as Microservices)
 
Pricing - Ultimate & Professional
               100 custom models & 250 ready-to-use with 1,000 free AI calls per month
               After exhausting the free AI calls, you'll have to get monthly add-ons for more AI calls. You can choose from the $50(50000 AI Calls / Month), $100(120000 AI Calls / Month), and $200(250000 AI Calls / Month) add-ons based on your requirement.
   
DCs - US, EU, AU, IN, CN

Help documentation
In the meantime, you can go through our comprehensive set of help docs to learn the nitty-gritty of our AI models.
   

Our inbox is always open. Feel free to send your feedback to support@zohocreator.com!
 
Regards,
Zoho Creator Team

    • Sticky Posts

    • Introducing Zoho Creator's 2025 Release Projection 2

      Hello Creators! I'm Prakash, from the Creator product management team, and today I'm delighted to unveil our next set of features as part of Release Projection 2 for 2025. With thoughtful analysis and planning, we've curated powerful new capabilities
    • Zoho Creator - 2023 Release Projection 1

      Hello everyone! A very Happy New Year to you and your family. Hope you're all good and having a great time using Zoho Creator to make your lives easier and your businesses prosper. 2022 was an action-packed year for us at Creator, and we hope to continue
    • Zoho Creator User Group meetups in a city near you! - Oct - Nov, 2023

      Greetings from the Zoho Creator team! We're hosting a series of Zoho Creator meetups in various cities across the globe, and we'd love to meet you there! Our meetups are a great opportunity to network with industry peers, exchange ideas and best practices,
    • Zoho Creator - 2023 Release Projection 2

      Hello everyone! Time truly flies when you're having an incredible journey, and today we mark the completion of an eventful and action-packed six months. It feels like just yesterday when we embarked on this adventure together with the launch of our new
    • Upcoming Updates - August 2022

      Hi all, Greetings from the Zoho Creator team! Today we've got news for you on some exciting updates. And rest assured— there’s more to come! In this post, we'll be going over the upcoming features and improvements for this month as mentioned below. A
      • Recent Topics

      • Detailed list of scoring rules in Zoho CRM

        Good morning Zoho community, warm greetings The reason for my message today is that I have a problem with my CRM, which I will explain below: Our organization has scoring rules designed to rate our potential customers or leads in the application based
      • Trying to access records in a custom module in Zoho Desk and not having luck

        I've built a custom module in Zoho Desk and am using a custom function to query the records in the module and I'm not having any luck. The only way I have found to retreive a record is by getting it by its recordID (the long zoho assigned one). The function
      • Composite items inside of composite items; bill of materials needed

        Hi Zoho and Everyone, I am evaluating whether Zoho Inventory will work for my small business. I grow and harvest herbs and spices but also get from wholesalers. I use all these items to make herbal teas, but also sell them as individual items on my Shopify store and Etsy. I discovered the composite item bundling and am wondering if I could get some assistance since there is no bill of materials: Our herbal company's best selling tea is a sleepytime tea. Sleepytime Tea can be purchased in three weights
      • ZOHO Books Smart Accounting Software for Travel Agency

        Dear Travel partner, Contact for Travel Agency Accounting Setup & Training Vansh Travel (ZOHO Books Authorised partner) Email: info@vanshtravel.com Mo: +91 98984 95155 Please find PDF   
      • 452 Mailbox delivery restricted by policy error

        We have been testing Zoho desk for about a week now and have been forwarding emails in via an Exchange Online Mail flow rule without issue until yesterday. Suddenly yesterday morning we started getting the vast majority of the emails stuck in Pending
      • Send Email reply on behalf of Agent

        Hi, When using the send email reply via the API I can set the reply on behalf of the customer by using impersonatedUserId in the header of the API call. Is there a way to do this for Agents too? I need to be able to send an email reply on behalf of an
      • Sharing Tickets to a team within a department

        Hi there, We have a need for one department to be able to share tickets to a specific team within a department, I'm wondering if this is possible? All the shared tickets are going into the 'Shared Tickets' view for the whole department but is there a
      • Removing To or CC Addresses from Desk Ticket

        I was hoping i could find a way to remove unnecessary email addresses from tickets submitted via email. For example, a customer may email the support address AND others who are in the helpdesk notification group, in either the TO or CC address. This results
      • Do not use isnull()

        Does not always return booleans. Can also return null. Never use this function. Just use var==null instead.
      • Organization wide Account and Contacts Visibility/Sharing Capabilities?

        Has anyone figured out a way to make visibility or sharing of Accounts and Contacts to be available across the entire organization without having to have every individual user edit their Sharing permissions? For our sales folks they need to be able to
      • Is there a way to configure dark mode for Campaigns emails that go out to customers?

        I've found a lot of information on how to configure dark mode for my (The user) personal Zoho workspace and email, but is there any way to edit dark mode settings on emails that we send out to customers via campaigns?  We sent out a test email the other
      • When Does WorkDrive integrate with Books?

        When Does WorkDrive integrate with Books?
      • How do I import Connected Records for a Deal?

        Can you point me to an example of the CSV file that would add related records to an existing CRM Deal? I imported a Deal, then tried importing a connected record using a unique ID that references the Deal ID, but it doesn't attach it to the Deal rec
      • FSM integration with Books

        Hi, I have spent a few months working with FSM and have come across a critical gap in the functionality, which I find almost shocking....either that, or I am an idiot. The lack of bi-directional sync between Books and FSM on Sales Orders/ Work Orders
      • How to close an estimate ?

        Hello, I have created estimates, and converted them to invoices to get 50% payment. Now I have 2 cases where the estimate stills shows status partially invoiced, however: 1. for one of them, project stopped half way, so the remaining part will never be
      • Power up your Kiosk Studio with Real-Time Data Capture, Client Scripts & More!

        Hello Everyone, We’re thrilled to announce a powerful set of enhancements to Kiosk Studio in Zoho CRM. These new updates give you more flexibility, faster record handling, and real-time data capture, making your Kiosk flows smarter and more efficient
      • How do you print out the invoices comments

        I have some invoices where i need to print out the comments that show when reminders and etc were sent how do we print those out in Zoho Books.
      • Unable to load a specific image

        Hi I am trying to upload an svg file, which reports that there is "a problem with the file", but does not say what sort of problem. I can't find anything which says which files are supported, so it may be it does not support svg. (which would be a real shame) The file itself will open in either Firefox or Chrome without problem. For the moment I am using a png file, which does not zoom well of course. David
      • Why does the Address field show the wrong map location even with a correct Pincode?

        I am noticing an issue with the Address field map in Zoho Creator. When I enter a city name that exists in multiple locations within the same state, the map sometimes points to the wrong area even if I have entered the correct Pincode. Currently, it seems
      • Uploaded files are not included when using "Include user submitted data" in Email Notification

        In Send Email notification workflow in Zoho Creator, there is an option called "Include user submitted data" which allows the email to contain all the form submission details. However, when this option is enabled, files or images uploaded through File
      • Books <-> CRM synchronisation with custom Fields

        Hello, We are synchronising Books Customers with CRM Accounts. In CRM Accounts I set up last year a "segments" multiselect field shown below In Books, I set up a custom multi-select field with the same value as in the CRM And set up the synchronisation inside Books. Want to synchronise the Books Segments with the CRM Segments, but the later doesn't exist, and another non-existing is there ?! First, I don't understand where the field Segmentation is coming from. Second, I set CRM Segmentation to sync
      • CRM x WorkDrive: We're rolling out the WorkDrive-powered file storage experience for existing users

        Release plan: Gradual rollout to customers without file storage add-ons, in this order: 1. Standalone CRM 2. CRM Plus and Zoho One DCs: All | Editions: All Available now for: - Standalone CRM accounts in Free and Standard editions without file storage
      • Archive Option in Conversation View

        Hello, I have a suggestion\request to add an "Archive Thread" button in conversation view of Zoho Mail. The best suggestion I have is to put an "Archive Thread" button next to the "Label Entire Thread" button in conversation view. Most users don't just
      • Outlook/Hotmail Blocking Zoho SMTP IPs (S3150)

        We are currently facing a serious deliverability issue with Zoho SMTP while sending transactional OTP emails for our production application. Emails sent to Outlook / Hotmail addresses are being rejected with the following error: 550 - 5.7.1 Unfortunately,
      • Outlook is blocking incoming mail

        Outlook is blocking all emails sent from the Zoho server. ERROR CODE :550 - 5.7.1 Unfortunately, messages from [136.143.169.51] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3150). It looks
      • Track Marketing Automation Campaigns in Zoho CRM

        Hello, I've been searching but haven't found the exact answer to this question. I am looking to track Marketing Automation email campaigns and activities inside of Zoho CRM. Use Case: Action: Prospect Submits A Lead Form Outcomes: Prospect created in
      • Zoho Social API for generating draft posts from a third-party app ?

        Hello everyone, I hope you are all well. I have a question regarding Zoho Social. I am developing an application that generates social media posts, and I would like to be able to incorporate a feature that allows saving these posts as drafts in Zoho Social.
      • Temporarily rate limited due to IP reputation.

        We have suddenly started receiving the following Mail Delivery Status Notification: Diagnostic-Code: 4.7.650 The mail server [136.143.184.12] has been temporarily rate limited due to IP reputation. For e-mail delivery information, see https://aka.ms/postmaster
      • Incorrect Functioning of Time Logs API (Version 3)

        We need to fetch the list of time logs for each task for our company internal usage. We are trying to achieve it by using the next endpoint: https://projects.zoho.com/api-docs#bulk-time-logs#get-all-project-time-logs Firstly, in the documentation the
      • IMPORTANT: It doesn´t search for letters with portuguese characters.

        Some of my articles have for example the word "vídeo". But if I search for "vídeo" it doesn´t find them. If I search for "video" it does find them. Idealy, it should find the articles either way. But if I have to choose, it would be better to find the
      • IMPORTANT: It doens´t show full article name on search - Should add line break

        When we search for articles, it doesn´t show the full name. There should be a line break so the user can see the full article name, otherwise the user can´t know if that´s the article he/she is looking for. This is very important, otherwise the user has
      • Zoho Books - Payment Gateway - Revolut

        Hi Books Team, My feature request if to include the popular platform Revolut as a payment collection option on invoices in Zoho Books. Please upvote if you are also looking for this option.
      • Zoho Books | Product updates | January 2026

        Hello users, We’ve rolled out new features and enhancements in Zoho Books. From e-filing Form 1099 directly with the IRS to corporation tax support, explore the updates designed to enhance your bookkeeping experience. E-File Form 1099 Directly With the
      • Kaizen #233 - Generating AI-powered Follow-up Emails Using CRM Functions and Widgets

        Hey everyone! Welcome back to another interesting post in the Kaizen series! Sales teams regularly capture interaction notes in CRM after speaking with prospects. However, drafting a follow-up email that reflects the conversation context can be repetitive
      • Connect Bank in Zoho Books

        Can I connect UOB or Ariwallex in Zoho Books?
      • Using MPN across multiple SKUs and inventory tracking

        I have several different SKU's that share a common MPN and would like to track inventory by MPN. SKU1 has MPN1 assigned SKU2 has MPN1 assigned Here is an example If I start with 5 of MPN 1 in stock I want each SKU1 and SKU2 to show as 5 in stock, If I
      • Extend Zoho Canvas Customization to Zoho Creator Forms and Reports

        Currently, Zoho Canvas allows users to design and customize the UI of Zoho CRM modules with a much better visual experience. This helps organizations create cleaner layouts, improve usability, and design interfaces that match their workflows. However,
      • Marketing Tip #1: Optimize item titles for SEO

        Your item title is the first thing both Google and shoppers notice. Instead of a generic “Leather Bag,” go for something detailed like “Handcrafted Leather Laptop Bag – Durable & Stylish.” This helps your items rank better in search results and instantly
      • Feature Enhancement Request – Text Formatting Options in Item Description (Zoho Books/Quotes Module)

        Dear Zoho Development Team, Greetings from Radiant360 Integrated Technical Services LLC. We would like to bring to your attention a functional limitation we've encountered within the Item Table / Quote Description section of Zoho Books (and Zoho CRM Quotes).
      • ZOHO Books Query

        Good day, Can someone please advise. I recently migrated from ZOHO Invoice to ZOHO Books. No that I want to use the inventory on Books I cant as all my items have transaction history. The person I spoke to at ZOHO said I need to create a new Company profile
      • Next Page