Introducing the all-new Zoho Survey

Introducing the all-new Zoho Survey

The wait is over! With its latest release, Zoho Survey is now bigger and better . A lot has changed and we're bringing you a handful of new features along with a complete makeover of the product. We hope you like the update and find the surveying experience to be smoother than ever before.  
​

Highlights

  • UI updates
    • Builder: We've reworked the builder to make it much easier to navigate. Be it adding an option or a page or moving pages, it's now just a click away. You can easily add and edit questions and pages with just a single click.
    • New feature updates in Questions: You can now drag and drop questions into the survey builder, making it easier to add them. Questions have also been optimized with responsive design that will render well on mobile phones.
    • The new Dashboard: Find all the information regarding a particular survey, all in one place. You can also find quick access links to various functionalities of the survey from the dashboard.
    • More translation options: We've added more languages to the translation feature, bringing Survey's new total to 74.
    • Enhanced theme editor: Style themes your way—be it changing its opacity or correcting its shape. There are tons of effects and color schemes to choose from, and it's now possible to set the RGB values for yourself to find the exact color patterns you need. You can also create customized headers, footers, and background patterns and images to suit your brand and style.
    • Redesigned Reports: With better use of colors, the new Reports UI is a treat for the eyes. On top of customizable reports, we've added options like mean, median, mode, standard deviation, and variance to reports.
  • Buy responses
    • Find your audience: Buy Responses is a completely new feature that helps you connect with qualifying respondents.
    • Disqualification logic: Set survey disqualification logic to identify respondents who fit your specific criteria.
  • Distribute surveys with email
    • Distribute surveys and track responses: Yet another new feature that helps you distribute surveys, you can now use your email lists from within Zoho Survey, without having to switch tabs. Easily track responses and see how many respondents opened your invite, how many have yet to, if any emails have been bounced, or if someone unsubscribed to your invite.
  • Trigger Function
    • Write code in Deluge: Zoho Survey has been integrated with Deluge, an online scripting language. This will help you add functions and logic to your survey more easily than ever before.
  • Zoho Sheet integration
    • Responses to spreadsheet: The much-awaited Zoho Sheet integration also comes with this release. Now you can push responses from your survey into a spreadsheet as your respondents submit their responses.
  • Zoho Survey mobile app

The new version of Zoho Survey is live and ready to use! The existing users can click the Try New Version link to switch to the new UI. However, the new UI is not available in CRM Plus and Zoho One.

​ We'd love to hear from you, so take a look at it and let us know your thoughts at support@zohosurvey.com.


    • Sticky Posts

    • Introducing the all-new Zoho Survey

      The wait is over! With its latest release, Zoho Survey is now bigger and better. A lot has changed and we're bringing you a handful of new features along with a complete makeover of the product. We hope you like the update and find the surveying experience to be smoother than ever before.  ​ Highlights UI updates Builder: We've reworked the builder to make it much easier to navigate. Be it adding an option or a page or moving pages, it's now just a click away. You can easily add and edit questions

      • Recent Topics

      • Edit Project Number?

        Hi all: We just signed up for a trial of zoho one, which includes ZoHo Projects. We've noticed there was a 'dummy project' preloaded in projects to help familiarize yourself with the software. We've created a couple of our own projects now but noticed since the dummy project was preloaded, our projects start with number 2 then 3, sequentially. Since it seems we will be keeping zoho past the trial, If we delete the dummy project, how do we get our own projects renumbered, beginning with 1? We'd like

      • Download pricebook products & details - not just pricebook creation date & name

        We're looking to download a copy of a pricebook and its associated products & book prices (as we have several offices in different countries selling the same products), however, when using the export feature under Data administration it only gives me

      • 554 5.1.1 – Mail sending blocked for the domain(s): [gmail.com]

        Here's your corrected text: Hello, I hope you are doing well. I was unable to send a message and received the following error: "554 5.1.1 – Mail sending blocked for the domain(s): [gmail.com]" I tried to send and deliver an email but got this error. I

      • Outgoing Mail Blocked – Suspicious Login Activity (Need Clarification and Solution)

        Hello, I’m currently facing an issue where my Zoho Mail account has been blocked due to “suspicious login activity,” and outgoing emails are restricted. Here are the details shown: Block type: Outgoing mail blocked Reason: Suspicious login activity A

      • Assign Meeting in records

        It would be nice to be able to "call and assing" meetings from a record, for example from a Deal. Right now - calendar is synced with CRM - meetings show in calendar - you can go in each meeting and assign it to a record It would be nice to be able to

      • Allow Global Admin to access/edit all forms without changing owners

        Hi there, Please consider adding a feature where the Global Admin of the account an automatically access/edit any form in the Company Account. I'm the Global Admin on our Zoho One plan, and we have multiple users that use/create forms. But for me to access

      • ERROR: "Please enter a valid Phone"

        WHAT IS THE PHONE FORMAT? There is nothing ANYWHERE to define the format. At least the error should either show the correct format or provide a link to the help file I enter a valid phone number in as many formats as I can think of and none of them allow me to save the number to CRM Nothing works! No matter what format I enter I keep getting a red error "Please enter a valid Phone" The international format for MY mobile is +61414652366 (or +61 414 652 366) Local format is 0414652366 I call all over

      • Introducing Zoho Sprints 3.0

        Zoho Sprints is consistently evolving in steady increments. The introduction of the latest version, with its enterprise level solutions, brings to you advanced capabilities that propel your agile efforts in the right direction. Here's a quick glimpse

      • Transaction Rules & Customer Payments

        So I have a situation as follows. We have many clients who are all invoiced on the 1st of each month on a recurring invoice for 1 of 10 plans. This means that almost all payment dates are the same (some people pay late) and that a lot of the amounts are

      • Customize Sign-out Button

        Are there some url parameters I can use to make a form button sign-out the user from the app? The sign-out link on the top right is small. Here's and example of the url for the top right sign-out: https://creator.zoho.com/logoutpage.jsp?sharedBy=niskypto&appID=212085000006568003&appLinkName=MYAPP&signOutUrl=niskypto/MYAPP/view-login/SOMEPAGE Note: In my account, the sign-out is set to redirect users to my website. Can I also override this with some url parameters? John M. Whitney

      • Please can the open tasks be shown in each customer account at the top.

        Hi there This has happened before, where the open tasks are no longer visible at the top of the page for each customer in the CRM. They have gone missing previously and were reinstated when I asked so I think it's just after an update that this feature

      • Tip #65 - Exploring Technician Console: Short Keys - 'Insider Insights'

        Hello Zoho Assist Community! Have you ever been in the middle of a remote support session, trying to pass a key combination onto the remote machine, only to find it's reflecting on the technician's computer. The Short Keys feature in Zoho Assist is here

      • Reading from and writing to Zoho Projects Custom Module with Deluge

        Does anyone know if there is a way to read from and write to the Custom Modules that Zoho now supports. I would love to be able to loop through a set of data and create the entities I need to for this new custom module I'm looking to put together.

      • Disappointment with Zoho Payments

        Dear Gowdhaman, I am writing to inform you that I am removing Zoho Payments from my website. I cannot continue to disappoint my customers due to the lack of UPI support, as has been the case with my experience so far. Please note that the 0.5% transaction

      • Evolução do modelo de ambientes: Dev, Homologação e Produção com pacotes versionados

        Hoje o Zoho CRM já oferece Sandbox, o que é um avanço importante para organizações que trabalham com customizações mais complexas. No entanto, na prática, o modelo atual ainda apresenta limitações significativas quando múltiplas equipes ou consultorias

      • Permissões granulares por usuário além do modelo baseado exclusivamente em perfis

        Atualmente, o modelo de segurança do Zoho CRM é fortemente baseado em perfis. Embora funcional, esse modelo apresenta limitações quando equipes possuem variações individuais de acesso dentro do mesmo grupo operacional. Em cenários reais, é comum que usuários

      • Add or update lookup field values during Blueprint transition

        Hello everyone, During blueprint transition users can add or modify the value of a lookup field. For instance, if the Tickets module includes a lookup field that connects it to records in the Assets module, agents can link the ticket to the correct asset

      • Can you limit SEO penalties by delaying the appearance of a pop-up?

        Google is not keen on pop-ups and has got even less keen on them with the new Core Web Vitals updates. But I like using pop-ups. If you delay the pop-up so it only appears 10 seconds after the page loads, do you avoid Google’s penalties? 

      • Adding bank details to the contact through API

        How to add bank-related information to the contact while creating it using API? The account number needs to be encrypted before sending it through API but not sure how to encrypt and get those values. Please guide me in this.

      • Restrict Payment Methods

        Allow us to restrict certain payment methods specific for each customer.

      • Clone Banking Transaction

        Why is there no option to CLONE a Transaction in the Banking module?? I often clone Expenses (for similar expense transactions each month) so I would also like to clone Income transactions. But there is no option in Banking to clone an existing Income

      • PDF limit

        Hello everyone, We have received an e-mail that we have reached our PDF limit. (see screenshot) However, I cannot find any reference to a PDF limit in our tariff plan (Premium). (see screenshot). What is the maximum number of PDFs that can be generated

      • How can I see content of system generated mails from zBooks?

        System generated mails for offers or invices appear in the mail tab of the designated customer. How can I view the content? It also doesn't appear in zMail sent folder.

      • Credit Card Pre-Authorization with later Capture/Settlement

        We really enjoy the convenience of being able to pay off a customer's invoice using our Auth.Net integration with Zoho Books. Unfortunately, we can only take advantage of this feature with a small percentage of our customers as it leaves a gaping hole

      • Zoho Projects and CRM Integration in Analytics

        Hi Team, In Zoho CRM, I’ve integrated CRM with Zoho Projects and associated a project within the CRM. The integration is visible under the Deals module. However, I’m unable to find this data in Zoho Analytics. Does anyone know where this information is

      • Accessibility in Zoho CRM: Not just a feature—a way to empower

        For instructions on setting up these controls, please check this help document: Configuring accessibility controls. Hello everyone, Today (December 3, 2024), on the International Day of Persons with Disabilities, we begin our journey towards a CRM that

      • Automation Series #1: Round Robin vs Direct Assignment in Zoho Desk

        Direct Assignment vs Round Robin: Choosing the right routing method in Zoho Desk This post is part of the "Desk Automation Series," Chapter 1. Through this series, we will help you choose the right automation type in Zoho Desk by comparing commonly confused

      • Invalid tax authority ID.

        How do I correct this ?

      • Pay Pal Paylater button

        I am testing the paypal setup to have my customers pay invoices with paypal and credit cards. But it seems to have two options. Paypal and Pay later. I don't want my customers access to pay later feature. How can I turn that part off.. My other integration

      • Zoho Workshops are coming to the Netherlands - Join us on 14-16 April in Amsterdam!

        Dear Zoho Community Members, After succesful recent editions in the UK and Scandinavia, we’re pleased to invite you to the upcoming Zoho Benelux Workshop 2026, taking place 14–16 April 2026 in Amsterdam. This three-day, in-person event at the Park Plaza

      • How to install Widget in inventory module

        Hi， I am trying to install a app into Sales Order Module related list, however there is no button allow me to do that. May I ask how to install widget to inventory module related list?

      • Sub form auto field population based on parent form

        I have a parent form called "Sites" with a text field called "Site". I have a subform called "Design Comments" (actual form name "Review Comments") with a lookup field name "Sites1" that looks up from the Sites form. I want the Sites1 lookup field to

      • Building Toppings #7 - Using schedules and workflow functions

        Hello Biginners, In our previous forum post, we explored install and uninstall actions and learned how to trigger custom logic the moment a topping is added or removed from an organization. In this post, we'll look at how to automate actions during regular,

      • Simplify scripting with Zia assistant bot

        Hello everyone, Building automation using Deluge custom functions gives users flexibility and control. Traditionally, creating these functions required writing scripts, testing the logic, and validating the configuration before using it. With Zia assistant

      • Zoho Sprints iOS app update: Global view, screen capture control, file encryption, tags enhancement

        Hello everyone! We are excited to introduce new features in the latest version(v2.1) of the Zoho Sprints iOS app update. Let’s take a quick look at what’s new. 1. Global view Global view brings all your project items into one centralised space. You can

      • Resource Management System built using Zoho CRM, Creator, Projects, and People:

        In a Resource Management System built using Zoho CRM, Creator, Projects, and People: CRM Deal Closed → Creator Allocation Engine → Zoho Projects Task Assignment What is the recommended architecture to handle dynamic reassignment when: an employee goes

      • Request to Remove LinkedIn Verification from My Emai

        I would like to submit a complaint regarding my Zoho Mail account. I previously used this email address to verify a LinkedIn account, but that LinkedIn account has now been closed. I need to remove or cancel the verification associated with the closed

      • Pin multiple columns and adjust column widths in CRM subforms

        Hello all, Subforms act as secondary forms or tables in which you can associate multiple line items to a primary record and thereby ensure more structured and comprehensive data organization. We've made some recent enhancements to subforms. Here's what's

      • Removing To or CC Addresses from Desk Ticket

        I was hoping i could find a way to remove unnecessary email addresses from tickets submitted via email. For example, a customer may email the support address AND others who are in the helpdesk notification group, in either the TO or CC address. This results

      • From Zoho CRM to Paper : Design & Print Data Directly using Canvas Print View

        Hello Everyone, We are excited to announce a new addition to your Canvas in Zoho CRM - Print View. Canvas print view helps you transform your custom CRM layouts into print-ready documents, so you can bring your digital data to the physical world with

      • Next Page