Kaizen #152 - Client Script Support for the new Canvas Record Forms

Kaizen #152 - Client Script Support for the new Canvas Record Forms




Hello everyone!

 Have you ever wanted to trigger actions on click of a canvas button, icon, or text mandatory forms in Create/Edit and Clone Pages?  Have you ever wanted to control how elements behave on the new Canvas Record Forms? This can be achieved using Client Scripts support for Canvas Record Forms.

Welcome back to another interesting Kaizen post!  In this post, we can discuss Client Script Support for the new Canvas Record Form. 

In this kaizen post,


1. What is a Canvas Record Form? 
2. Client Script Events for the Canvas record forms
3. Supported ZDKs
4. Use Case 
5. Solution
6. Summary
7. Related Links


1. What is a Canvas Record Form?

Canvas Support for Create, Edit, and Clone Pages is referred to as Canvas Record Forms. With the advent of Canvas Record Forms, you can customize fields and sections of your form and ensure that every interaction with your CRM is efficient. It shifts the paradigm from simple data management to creating a more engaging, intuitive CRM experience. Click here for more details about Canvas Record Forms. Client Script support for these Canvas Record Forms unlocks new customizations like scrolling to a particular section automatically when a product category is selected, display a custom message when an icon or image is clicked, show a flyout or a pop up when a button is clicked in Create/Edit and Clone Pages.

2. Client Script Events available for the record forms

  • Mandatory Fields Form 
  • Canvas button
  • Icon 
  • Text
  • Page
  • Field
Click here for more details on Client Script Events.

3. Supported ZDKs

In addition to the ZDKs available for the Create/Edit/Clone (Standard) Pages, the following list of additional methods can also be used in Create/Clone and Edit(Canvas) Pages .
  • scrollTo() - Make the page scroll to a particular element.
  • highlight() - Highlight an element.
  • setVisibility() - Hide or show an element.
  • addToolTip() - Add tool tip to an element.
  • removeToolTip() - Remove tool tip for an element.
  • addStyle() - Add styles to an element.
  • freeze() - Freeze a particular element.
  • setReadOnly() - Make an element read-only
  • setContent() - Add content to the text element.
  • setImage() - Add an image.
  • setActive() - Make an element active.
For more details about these ZDKs, click here.

4. Use Case

Consider Zylker, a manufacturing organization. Their service agents use the Orders module of their CRM to create and manage orders for their customers. They have used the latest Canvas Record Form view for their Create Page as shown below.



Below are their requirements.

A. When the checkbox "Is shipping address same as billing address?" is checked, the Shipping Address section should not be visible.
B. When the user clicks the "Add Dental Products" button, a pop-up should appear showing the Dental Instruments available in the Products module, and the instrument details selected in this pop-up should get inserted as rows in the sub-form.

5. Solution

To accomplish the above requirements on the Create Page(Canvas),  you need to create the following two Client Scripts.

A. Client Script with field event on field "Is shipping address same as billing address?"

  • Go to Setup > Developer Space > Client Script. Click +New Script.
  • Specify the details to create a script and click Next.

  • Enter the following script and click Save.
  1. let elem = ZDK.UI.getElementByID('shipping_address');
  2. if (value==true)
  3. {
  4. elem.setVisibility(false);
  5. }

  6. else 
  7. {
  8. elem.setVisibility(true);
  9. }

  • In the above script, "value" will hold the boolean value which hold the user selection of the check box "is-shipping_same_billing". If it is true, then using setVisibility() you can hide the shipping address section. To fetch the ID of the Shipping Address section, you can use ZDK.UI.getElementByID().
  • Here is how the Client Script works.



  • When the user marks "Is shipping address same as billing address" true, you can see that the "Shipping Address" section disappears. 
B. Client Script with button event on canvas button "Add Dental Products"

  • Go to Setup > Developer Space > Client Script. Click +New Script.
  • Specify the details to create a script and click Next.




Enter the following script and click Save.

  1. let products_list = ZDK.Page.getField('Product_List').getValue();
  2. log(products_list);
  3. if (products_list.length === 1) { // Clear subform if empty row
  4.     !Object.values(products_list[0]).every(value => !!value) && products_list.pop();
  5. }
  6. // Open widget with product category & max. allowed rows based on existing subform data
  7. let selected_products = ZDK.Client.openPopup({
  8.     api_name: 'Choose_Products', type: 'widget', header: 'Choose Products', animation_type: 1, height: '570px', width: '1359px', left: '280px'
  9. }, {
  10.     product_category: "Dental Instruments", max_rows: 25 - products_list.length
  11. });

  12. log("products selected from widget: ", selected_products);

  13. // Update Selected Products from the widget Popup 
  14. if (selected_products.length) {
  15.     
  16.     selected_products.forEach(product => {
  17.         products_list.push({ Product_Name1: { id: product.id, name: product.Product_Name }, Quantity_of_Products: 1, Unit_Price1: product.Unit_Price });
  18.     });
  19.     console.log(products_list);
  20.    ZDK.Page.getField('Product_List').setValue(products_list);
  21. }

  • Whenever the button "Add Dental Products" is clicked, you can open a widget as a pop up using ZDK.Client.openPopup(). The details of user selection in the widget will be fetched in the "selected products" variable. You can iterate and create a list to be populated to the Dental Instruments Section. Then this list of values can be populated with the help of setValue().
  • Here is how the Client Script works.



  • When the user clicks the "Add Dental Products" button, a widget of button type that shows the list of Instruments appears. This gets displayed by the Canvas Button event of Create Page (Canvas) and the selected records get inserted in the Dental Instruments subform.
  • Here, using Client Script, you can instantly add all selected products with a single click, eliminating the need to repeatedly click the "+ Add row" button for each product.

6. Summary

In this post, we have discussed,
  • How to hide a section dynamically using Client Script.
  • How to open a Widget , fetch the content and populate it to a Canvas page.

7. Related Links




Previous Post: Kaizen #151 - Leveraging ZDK CLI with VCS   |     Kaizen Collection: Home


      • Recent Topics

      • Missing Zoho Desk integration option for form workflows

        According to the help page "Configure Zoho Desk integration in form workflows" we should be able to select Zoho Desk as an integration target but when I open the integrations list then Zoho Desk is not being listed in it. We are on the Premium plan which should already support Zoho Desk integrations.
      • Gantt for 2 or more projects

        Hello, I'm trying the free version of your produtc. It is veryyy good!!!! I don't know if in the Standard plan, I can overview a Gantt Graph for 2 or more Projects Milestone. This would be very helpfull for managing teams and taking decisions about who I will assign a task to. In the paid plan Do I have this possibility? Thank you.
      • Integrating a Zoho Project Gantt Chart into Reports

        Is is possible to integrate a Zoho Project Gantt Chart into a Zoho Report Dashboard. I am in the process of creating Project Status Dashboards for the projects that we track in Zoho Projects and I would like to incorporate the gantt chart within Reports.  Please let me know! Thanks
      • ZOHO BOOKS - EXCESSIVELY SLOW TODAY

        Dear Zoho Books This is not the first time but it seems to be 3 times per week now that the system is extremely slow. I work on Zoho Books 95% of my day so this is very frustrating. Zoho you need to do something about this. I have had my IT guy check
      • Gantt Chart - Zoho Analytics

        Are there any plans to add Gantt Charts capabilities to Zoho Analytics?
      • Displaying related quotes in sales order and back

        Hi, My colleague liked to see to which sales orders, the quote has been converted. Quote shows Invoices, but not SO. Same, they would like to see the quotes in the sales order, as they can see invoices, packages, shipment, How can we achieve this ? Thank
      • Tip of the Week #71–Auto-move incoming messages to the right inboxes with keywords

        We all know that customer-facing teams, especially your sales and support teams, can’t afford to miss even a single customer conversation. But sometimes, sales queries or support requests can easily get lost in a crowded inbox or even end up in the wrong
      • Clearing Fields using MACROS?

        How would I go about clearing a follow-up field date from my deals? Currently I cannot set the new value as an empty box.
      • Migrating a Zoho Forms form into Zoho Creator

        Hi, How can I migrate my Zoho Forms form into Zoho Creator? Thanks. Truly, Emad
      • Is there any way to recall an email sent using Zoho CRM?

        If an email is sent using Zoho Mail, there is a recall option/functionality that is available to the sender. Is there any way to recall an email if it was sent using Zoho CRM? I can't seem to find that option. Any help would be appreciated.
      • Quick Create needs Client Script support

        As per the title. We need client scripts to apply at a Quick Create level. We enforce logic on the form to ensure data quality, automate field values, etc. However, all this is lost when a user attempts a "Quick Create". It is disappointing because, from
      • Problem with reports due to "Connected" items change - Yes this IS a problem

        Now that the change has been made to use "connected" items I can no longer run the reporting I need in CRM. I should be able to start with Deals as the parent, connect down to the Account (Account_Name) on the deal as the child, then to any child items
      • Introducing notifications in the vendor portal

        Imagine this: You're a recruiter working with multiple vendors on a high-volume hiring project. You’ve just updated a job description after a last-minute change from the hiring manager. One of your vendors, however, is still working off the older version
      • CRM limit reached: only 2 subforms can be created

        we recently stumbled upon a limit of 2 subforms per module. while we found a workaround on this occasion, only 2 subforms can be quite limiting in an enterprise setting. @Ishwarya SG I've read about imminent increase of other components (e.
      • LESS_THAN_MIN_OCCURANCE - code 2945

        Hi I'm trying to post a customer record to creator API and getting this error message. So cryptic. Can someone please help? Thanks Varun
      • How to update "Lead Status" to more than 100 records

        Hello Zoho CRM, How do I update "Lead Status" to more than 100 records at once? To give you a background, these leads were uploaded or Imported at once but the lead status record was incorrectly chosen. So since there was a way to quickly add records in the system no matter how many they are, we are also wondering if there is a quicker way to update these records to the correct "Lead Status". I hope our concern makes sense and that there will be a fix for it. All the best, Jonathan
      • Analytics for notes created

        Is there a way I can see how many notes were created per day? Via reporting or analytics?
      • No TDS Deduction

        In some of our case, where we are reselling items at the same rate we purchased. In this scenario, Indian IT Law has a provision to request customer not to deduct TDS if the transaction value is same. TDS is paid by us (intermediary reseller) before we
      • Cannot update Recurring_Activity on Tasks – RRULE not accepted

        Hello, I am trying to update Tasks in Zoho CRM to make them recurring yearly, but I cannot find the correct recurrence pattern or way to update the Recurring_Activity field via API or Deluge. I have tried: Sending a string like "RRULE:FREQ=YEARLY;INTERVAL=1"
      • Add image to report...

        Greetings, I send a weekly color coded report via Creator email. I would like to add the legend somewhere in the report. Header, footer where ever. I have the legend saved on Google Drive and can access it via shared link. Sure someone has wanted to add
      • More controls for User Fields in CRM

        Dear All, We are here with a minor but crucial enhancement to the user fields—now set accessibility permissions to the records for user field. User field allows you to extend co-ownership of records to your peers. You can collaborate with them for certain
      • Calls to accounts rather than leads or contacts?

        So..... We have a dilemma and I'm hoping someone has encountered this before and figured out a fix. We have just migrated to Zoho. It's great.....expect for how "Calls" are handled.... We are B2B. We do not use the leads module. A "Lead/Prospect" for
      • Image Upload Field | Zoho Canvas

        I'm working on making a custom view for one of our team's modules. It's an image upload field (Placement Photo) that would allow our sales reps to upload a picture of the house their working on. However, I don't see that field as a opinion when building
      • Power of Automation :: Automated 'Delayed & Closed' Status Update Based on Due Date

        Hello Everyone, A custom function is a software code that can be used to automate a process and this allows you to automate a notification, call a webhook, or perform logic immediately after a workflow rule is triggered. This feature helps to automate
      • Lead Blueprint transition in custom list view

        Hi, Is It possible to insert the Blueprint transition label in a custom Canvas list view? I am using Lead module. I see the status, but it would be great if our users could execute the Blueprint right from the list view without having to enter the detailed
      • Range names in Zoho Sheet are BROKEN!

        Hi - you've pushed an update that has broken range names. A previously working spreadsheet now returns errors because the range names are not updating the values correctly. I've shared a video with the support desk to illustrate the problem. This spreadsheet
      • populate email address and name in zoho desk?

        Is it possible to populate the email address and name in the zoho desk widget? We only use it in the context of an authenticated user, so we already know the user's name and email. Thanks,
      • Are there default/pre-built dashboards in Zoho Desk?

        Hi, I am looking for some pre-built dashboard templates in Zoho Desk, similar to what we can find in CRM/Projects, etc Thank you
      • SAP S/4 HANA to CRM Integration - change the SAP Client ID

        Hi I am trying to push the business partners from SAP S/4 HANA to ZOHO CRM module. The SAP Client ID is 421 in my case....kindly let me know how do I specify the sap client because it's a dropdown with specific values as of now. Thanks Ravi Aswani
      • Staff rules

        Hi! Do you people know what are the default staff rules when a new booking is created? We have two staff members in my team (me as the admin, and my employee). As we share the same services, I'm wondering how Zoho will pick the staff for new apointments.
      • Adding branded signature to tickets reply

        Hi, i am unable to figure out how to add signatures with logo to tickets reply. please advice .
      • Zoho Marketing Automation 2.0 - Landing Page function not working

        Dear Zoho Team, I am working on implementing Zoho Marketing Automation 2.0, and am now looking into the section "Lead Generation". If I open the "Landing Pages" section, I immediately get an Error code: Error: internal error occurred. Can you help me
      • Zoho Mail Android app update: Manage folders

        Hello everyone! In the latest version(v2.9) of the Zoho Mail Android app update, we have brought in support for an option to manage folders. You can now create, edit, and delete folders from within the mobile app. You can also manage folders for the POP
      • How to share ticket numbers across different ticket types

        I'm running an event and have three different ticket types. Add on Event + Main Event - Early bird Main Event only - Early bird Add on Event only - Early bird And Standard class - shown but not available until early bird finishes Add on Event + Main Event
      • Adding Social Media Buttons to Basic Campaigns

        Hi, I'm quote new to using Zoho Campaigns and I can't work out how to add Social Media Buttons into my basic campaign? In MailChimp there's a button that brings the icons into your campaign for you. I've tried adding the social media icons as 'buttons' in Zoho but it's not looking great. Can anyone help? Thanks!
      • Hide Inactive Social Sign-In Providers from Login Screen

        Hello Zoho Team, We hope you are doing well. Currently, Zoho One allows admins to configure security policies and enable or disable Social Sign-In options for third-party providers such as Apple, Google, Microsoft, LinkedIn, Yahoo, Twitter, Facebook,
      • [Free Webinar] AI Agents in Zoho Creator - Creator Tech Connect

        Hello Everyone! We welcome you all to the upcoming free webinar on the Creator Tech Connect Series. The Creator Tech Connect series is a free monthly webinar that runs for around 45 minutes. It comprises technical sessions in which we delve deep into
      • Download All Attached Files

        It would be extremely useful to have "download-all" functionality for downloading files attached to a task, subtask, comment, forum post or hosted in the "Documents" section etc. We've instructed our users to zip multiple files prior to uploading, but of course they forget all the time. Having to download lots of files one-at-a-time off a comment or task wastes a lot of time.
      • unable to send message reason 554 5.1.8 Email outgoing blocked

        unable to send message reason 554 5.1.8 Email outgoing blocked
      • Ship via Carrier Not Working Since Commerce Update

        Since the recent update to the Commerce platform, I can no longer use the ship via carrier function. It will take me to the address screen and let me verify them but when I go to save and move tot he next screen it will not do anything. This is happening
      • Next Page