Last Name / First Name

Last Name / First Name

Hello , 


My company adds contacts on a "Last Name , First Name" basis. We've noticed that when viewing accounts there is no 
" , " (comma). It's VERY misleading. 

I have set the custom view to show "last name" "first name" instead it joins them both and merges them.

Even after you create a contact and you re enter it states "contacts name" instead of "last name" , First name"

I have already changed the arrangement of name display in user settings.

We need to be able to distingush name orders.


Attached is a screenshot of my issue. If someone has a name like "john thomas" you cant tell which one is first.




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