lost password . secondary id same as the id for which password is lost

lost password . secondary id same as the id for which password is lost

Dear friend,
I have forgotten the password for the SUPERUSER ID   principal@aimhigh.net.in. I can use other id as support@aimhigh.net.in. I tried with forget password link. it seems the password reset link goes to the email id for which i  do not know the password. Can the password link be redirected to support@aimhigh.net.in or to help@aimhigh.net.in.
 thanks in advance
 upadhyay