We're in the business of serving numerous clients, and there have been instances where crucial emails from them have slipped through the cracks. Regrettably, these lapses have led to missed opportunities, and we only manage to receive these vital messages when our clients are kind enough to resend them.

We need to address this issue effectively, as it's impacting our business relationships. Can you please shed some light on the reasons why certain essential emails are not making their way into our Zoho inbox? Your insights would greatly assist us in ensuring seamless and reliable email communication with our clients.