Problem with Subscribe in Campaigns

Problem with Subscribe in Campaigns

Someone who read my Campaign email tried to subscribe but couldn't get it to work. When I tried a test I also had a problem. I type in information in each of the fields but when I click on "join" nothing happens. When I click on "join" a second time it says "Please correct the marked field(s) below" and highlights the captcha field. But the information in the captcha field was correct and if I try to retype it I get the same message. Any ideas?  Thanks.
Sam