Dear Zoho Support Team,

I hope this message finds you well.

I am writing to request assistance regarding a Zoho Desk account I mistakenly created using my company email address. I created the account before being officially onboarded by my company, and I now realize this has caused a conflict with my access to the company’s official Zoho Active Directory and services.

As a result, I am currently unable to join or access my company’s Zoho Desk portal or other Zoho services tied to our organization.

I kindly request your help in:

1. Deleting or deactivating the mistakenly created Zoho Desk portal associated with my email.
2. Releasing my email address so it can be properly onboarded under my company’s official Zoho environment.

Please let me know if you need any additional information to process this request.

Thank you for your support.