SalesIQ > Configure Allowed File Extensions for Chat Reply Attachments?

SalesIQ > Configure Allowed File Extensions for Chat Reply Attachments?

Hi

SalesIQ reply: We would like to send .zip and .pdf files to customers.
  1. Is it possible to configure and allow specific file extensions?
  2. Attachments be shared directly from Zoho WorkDrive?
Currently, the Share Attachment menu in SalesIQ Chat only allows uploading image files (.png, .jpg, .jpeg) and .mp4 files.

At the moment, it is also not possible to share files from WorkDrive in the chat.

Reference
  1. https://help.zoho.com/portal/en/community/topic/update-streamlining-the-file-attachment-functionality-on-salesiq
  2. https://workdrive.zohoexternal.com/sheet/open/4p2s5bb0c61d06be24ae79dfecd202e4691a9?sheetid=0&range=B11&authId=%7B%22linkId%22%3A%226OxchCDgkmf-J8HFH%22%7D