Separate the recipients by branches
Hello,
Our group is divided per branches.
We need to send newsletters to several people but our communication is divided by branches.
Our main concern is: If a contact is supposed to receive a communication from two different branches and he unsuscribe to one, we want him/her to keep receiving communication from the branch.
So we divided our databases by Lists but it seems that if someone unsuscribe from a List, he's automatically unsuscribed from all of the others, and automatically blocked by Zoho Campaigns (Do not email). So we cannot send him/her any new communication anymore (even if he didn't unsuscribe from one List/Branch and not an other).
Because in the group we are communicating per branch, with a communication dedicated to each branch, we do need to have a solution: if someone unsuscribe from a newsletter/brand, he's not automatically unsuscribed from the whole system.
Thanks in advance.
PS: please write your answer below, as you never answered me when I sent emails to you.
Rgds,
Olivier Mery
Mobilitas