Signup form - Existing users are not notified at time of signup

Signup form - Existing users are not notified at time of signup

I have a form that I am integrating into WordPress and I have been testing the form using the same e-mail address, however it does notify me that I have already signed up to the list. 

Is there some AJAX function I am missing when I am created this form in the Zoho form creation process?

This is a feature that all the other e-mail marketing software out there have as standard. 

Thanks for any help on this