Syncing contacts from Shopify getting 100% Ignored Subscribers due to lack of email addresses but they all have email addresses

Syncing contacts from Shopify getting 100% Ignored Subscribers due to lack of email addresses but they all have email addresses

As the title says, we tried syncing to our Shopify store but after the sync ZoHo is telling us that 100% of our contacts in Shopify don't have an email address. This is clearly wrong. Has anyone else run into this?