I'm looking for an easier way to record my call results from the telephony module using Twilio.
When the call is complete, you can enter notes or create a new action. Is there a way to insert call results into the Call pop up screen after the call?
I'm trying to build reports and I am updating a field called lead status, but when I run a report, its not pulling the data.
If I can just select from a drop down call results that would work perfectly for me.
Thank you in advance for your help.