How to translate email notifications and reminders in Zoho Bookings?

How to translate email notifications and reminders in Zoho Bookings?

Are you serving customers all over the world?

If so, you've to work with a diverse set of languages. And juggling between multiple languages is no simple feat.


If you fail to communicate to your audience in their regional languages, they'll move to people who do so.

Because languages aren't just a form of communication, they help you build trust.

Moreover, languages play a vital role in communications, especially email notifications.

So how do you convey vital information to your customers in the language of their choice? By translating your email templates.

How do you do that? Probably one by one or manually.

Though we don't offer a one-click email translation yet, we have a workaround that helps you achieve the same with some manual work.



Notes

  • Existing email templates don't get translated when you use this method. You have to change them manually.
  • We've provided you with translated templates in five different languages at the bottom of this article. The languages available are
    • French
    • German
    • Italian
    • Portuguese
    • Spanish
  • Do note that we recommend using your best judgment and making changes to these translated templates as required.
  • You'll get 12 templates for every language. 6 for Staff and 6 for Customers. Feel free to translate the ones you use. You need not translate all of them for this workaround to work. The following emails are translated.
    • Booked
    • Canceled
    • Rescheduled
    • Mark as Completed
    • Mark as No show
    • Reminder Email

Translating Email Templates - An Overview

Let's get an overview of how this will work.

You'll copy the HTML code of the translated templates (given below) and paste it into our workspace notifications.

From that moment, all the one-on-one services that you create (which belong to that workspace) will inherit the translated templates from their corresponding workspace.

This process ruthlessly cuts down a huge portion of manual work and saves you a lot of time.

Let's do it!

Translating your templates

Check out the video tutorial to translate your email templates.



1. Navigate to Settings > Workspaces. Choose a workspace of your choice.

2. Under this workspace, navigate to 'Notifications.' You'll have two tabs over here. 'For Staff' and 'For Customers'. Click on the corresponding tab depending on your preferences. For instance, I want to translate the 'Booked' email that customers receive.

3. Once you are in the customers' tab, click on 'customize'. A pop-up box will open.

4. Click on 'HTML'. Delete the entire code.

5. Navigate to the translated template that we have given you. Copy the entire HTML without making any changes to the code.

6. Paste it in the empty box from which you've deleted the entire HTML.

7. Click on 'Save'.

Voila, you've translated your workspace email notifications.

From now on, all the services you create will have the customer's booked email notification translated. This is yet another feature where you set things once and forget it exists.

Similarly, repeat the process for all the other email templates.

Going back to English Templates

There might be cases where you would want to revert to the original English templates. If so, you can copy the HTML code from our resources section and paste it into your workspace or service notifications depending upon your preferences.

Check out the video for more details.



Downloading Translated Email Templates

Click on the corresponding links to download translated email templates depending on your preferences.
1. English
2. French
3. German
4. Italian
5. Portuguese
6. Spanish
 
In this article, we have learnt to translate email templates with a little bit of manual effort. We hope that this has helped you.

If you have any queries, drop them in the comments. Alternatively, you can reach out to us at hello@zohobookings.com. We'll be delighted to help you out.

I want to try this!

      • Recent Topics

      • Empty folders are now appearing in the sidebar...

        ...and the folder list is now auto-collapsed by default with no way to change. Neither of these recent updates are useful or user-friendly. ==================== Powered by Haiku https://www.haiku.co.uk ====================

      • Client Script | Update - Client Script Support For Custom Buttons

        Hello everyone! We are excited to announce one of the most requested features - Client Script support for Custom Buttons. This enhancement lets you run custom logic on button actions, giving you greater flexibility and control over your user interactions.

      • Zoho CRM for Everyone's NextGen UI Gets an Upgrade

        Hello Everyone We've made improvements to Zoho CRM for Everyone's Nextgen UI. These changes are the result of valuable feedback from you where we’ve focused on improving usability, providing wider screen space, and making navigation smoother so everything

      • Create custom rollup summary fields in Zoho CRM

        Hello everyone, In Zoho CRM, rollup summary fields have been essential tools for summarizing data across related records and enabling users to gain quick insights without having to jump across modules. Previously, only predefined summary functions were

      • Monthly Webinar - Getting Started with Zoho LandingPage

        Are you building your first landing page and want a little guidance? Join our monthly Getting Started with Zoho LandingPage webinar and learn how landing pages fit into your marketing strategy, drive lead generation, and improve conversions. Here’s what

      • View all email threads directly from record's History and Interactions

        Greetings all, We've introduced the ability to view complete email thread conversations directly from records' History and Interactions sections, along with email delivery status and sentiment insights on the Interactions page—which makes it easier for

      • Marketing Tip #22: Check website and navigation for broken links

        Do you inspect your online store frequently? If not, here's your reminder to do it now. Broken links frustrate customers and make your store feel unreliable. Whether it’s a missing product page, an outdated menu item, social media accounts, or a broken

      • Is there a way to show contact emails in the Account?

        I know I can see the emails I have sent and received on a Contact detail view, but I want to be able to see all the emails that have been sent and received between all an Accounts Contacts on the Account Detail view. That way when I see the Account detail

      • Custom function return type

        Hi, How do I create a custom deluge function in Zoho CRM that returns a string? e.g. Setup->Workflow->Custom Functions->Configure->Write own During create or edit of the function I don't see a way to change the default 'void' to anything else. Adding

      • push notification to Cliq when user is @mentioned in CRM notes

        push notification to Cliq when user is @mentioned in CRM notes. Currently users that is @mentioned gets an email to be notified. User/s that is @mentioned should get a Cliq notification.

      • How to make entries for restaurant sales in Zoho Books?

        Hello, I'm new to Zoho Books. I need to understand how to record our restaurant sales in Zoho Books. We can't raise invoices for each bill from the daily sales report generated by our POS (duplicated effort). We need a means of entering cumulative sales

      • Creating Restaurant Inventory Management on Zoho

        Hi,  We run a small cloud kitchen and are interested to use Zoho for Inventory and Composite Item tracking for our food served and supplied procured to make food items.  Our model is basically like subway where the customer can choose breads, veggies,

      • Sending emails via Books

        Anyone else getting similar problems recently ??..... Hi, Your message to the following recipient was not delivered. Please find the details below.  Bounce Details: Bounced Address : someone@google.com Bounce Reason : other ; Status : 5.0.0 (undefined status) ; Daignostic-Code : smtp;542 someone@google.com Rejected ; Bounced Time : Sep 05, 2017 06:37 PM BST Regards, Zoho Team The email addresses were fine only a few days ago but are now being rejected ?

      • Integrate with WooCommerce using Wordpress Plugin

        We’re thrilled to announce a powerful update to the Zoho Marketing Automation WordPress plugin with WooCommerce integration! This enhancement enables new possibilities for businesses running online stores using WooCommerce, empowering them to merge seamless

      • How do I sync multiple Google calendars?

        I'm brand new to Zoho and I figured out how to sync my business Google calendar but I would also like to sync my personal Google calendar. How can I do this so that, at the very least, when I have personal engagements like doctor's appointments, I can

      • Zoho Subscriptions -- Zoho Commerce integration

        Is there integration between Zoho Subscriptions and Zoho Commerce? I would like to create subscription plans in Zoho Subscritpions and list them for on my Zoho Commerce store.

      • Domain already exists

        Hi, I tried to add my domain creativecolumnist.com but its showing as Domain already exist. Please release if it has already been associated with Zoho, I am the real owner of that domain.

      • Select forwarding

        For Zoho mail online on PC in web browser: I had forwarding enabled in section "Mail accounts / Forwards", and I also have some filters that send emails from some unwanted senders to Archive. But it doesn't work as intended, it forwards everything (obviously

      • system not picking my default custom service report template

        Can you tell me why when we create a service report always pick the (standard old) template? Even when I have a custom service report selected as Default.

      • Restrict Appointment Booking to Approved Clients

        Dear Zoho Bookings Support Team, We'd like to propose a feature enhancement for managing appointments within Zoho Bookings. This feature would ensure only pre-approved clients can schedule meetings. Desired Functionality: We propose the introduction of

      • Automate Credit Card Surcharge

        Is there a way to create an automation that will add a 3.0% credit card surcharge to a subscription whenever a customer pays via credit card?

      • I have the item field and Quantity field in the sub form , on the submit of the form if the quantity is grater than inventory means show alert on submit validation only for item type goods ,

        I have the item field and Quantity field in the sub form , on the submit of the form if the quantity is grater than inventory means show alert on submit validation . Stock Check Validation only for item type goods , not for item type service . For the

      • Disappearance of all articles in the knowledge base

        Hi there! It seems like all of our articles have disappeared from the knowledge base: However, the names still appear in the "sort articles" section:

      • Logic for sending to a non-primary email address

        Hi, I have a scenario where contacts are able to sign up for emails with 2 different email addresses (example: work, personal). I've mapped both to Campaigns from Zoho CRM, but when I go to target an email only the primary email addresses are pulling in. How can I update this to look at both of the email addresses - or specifically the secondary email address in Campaigns? Thanks, Jenny

      • Add "Reset MFA" Option for Zoho Creator Client Portal Users

        Hello Zoho Creator Team, We hope you are doing well. We would like to request an important enhancement related to Multi-Factor Authentication (MFA) for client portal users in Zoho Creator. Currently, Creator allows us to enforce MFA for portal users,

      • Tables for Europe Datacenter customers?

        It's been over a year now for the launch of Zoho Tables - and still not available für EU DC customers. When will it be available?

      • NOTAS INVISIBLES

        Siempre que abro mis notas salen invisibles, muchas no resaltan las *negritas* en la vista previa hasta que te metes en ellas y modificas algo. Pero omg con el equipo de Zoho. Les dije que las usaba mucho precisamente por la VISTA PREVIA y encontrar las

      • Does Zoho has chatroom/chatbot url feature?

        Hi Zoho community! I’m looking for a quick "Yes/No" answer for my dev team regarding Zoho’s capabilities. We currently use Zoho Desk for our Service Team and Zoho CRM for our Marketing Team to bring both functions under one platform. Our question: Does

      • One Support Email Managed By Multiple Departments

        Hello, We use one support email (support@company.com). Incoming emails come to the "Support Department" and based on what the customer is asking, we route that ticket to different departments (billing, technical support, etc.). When users in these different

      • What's New in Zoho Analytics - February 2026

        Hello Users! We're back with another round of updates for Zoho Analytics. This month's release focuses on giving you greater flexibility in how you visualize, manage, and act on your data - with new features like custom visualizations, remote MCP server,

      • Is it Possible to Modify Standard Report Urls

        Is there a way to permanently modify standard report Urls? Use case: Suppose I have a Products report. Showing list as timeline, calendar, or kanban doesn't make sense. Want to hide that from users by adding #Report:Products?zc_ShowAs=false&zc_Print=false

      • Updated font library: New font styles and custom font options in Zoho Sheet

        Zoho Sheet's font library now supports 500+ font styles in 60+ languages! The updated font library is stacked with new font styles, and some of the previously available font styles have been replaced with equivalent options. There are two ways you can

      • scope for phonebridge in CRM and phonebridge API documentation

        Hi I cannot find the scope to be used for phonebridge in CRM API V2 calls. I am getting OAUTH_SCOPE_MISMATCH for scope group ZohoCRM.modules.ALL,ZohoCRM.setttings.ALL Also I am not able to locate the documentation for the same, All I have is phonebridge

      • Job Alerts for Candidates

        hi All, I have 2 questions relating to sharing job details with candidates. 1. is there a way to notify candidates that meet certain criteria of current jobs available? eg. I run a candidate search, and identify 50 candidates that might be suitable. Can

      • Zoho Wiki or new Zoho Learn

        We are currently evaluating if we should move off confluence. At present in Confluence we have multiple levels within our documentation but with learn it looks like you can only have Space       - Manual             - Chapter Is it possible to have levels below Chapter? Also the same question for the existing wiki, can I have more sub-levels?

      • Fix image at bottom of a page fot automatic proposal creation

        I'm working on a proposal document to automate our proposal creation process. So far it works fine, but I experience some problems with an image I want to have fixed at the bottom of the page AND above the footer. This section of the document consists

      • Can't scroll the page down unless I refresh the page

        Hello, This issue has been going on with me and a lot of other users in my organization, we can't scroll down! the scrolling side bar doesn't appear and scrolling down through mouse or keyboard keys doesn't work, it seems that the page just ends in the

      • Price List

        II want to restrict the items to display in sales, quote, etc for which custom rates are added in price list. How I can do the same in Zoho books

      • Let’s Talk Recruit: Still switching tabs to source?

        Welcome back to the Let’s Talk Recruit series. Let’s talk about how you actually source talent. Do you open multiple job boards every single time a role opens? Run the same keyword searches you ran yesterday? Download, upload, rename, and then do it again

      • Kaizen #231 - Embedding Zoho Desk Tickets in Zoho CRM

        Hello, CRM Wizards! This week, let us enhance cross-team visibility between Zoho CRM and Zoho Desk. We will use the Zoho Request Client inside a Related List widget to display open Zoho Desk tickets directly within the Contact record in Zoho CRM. This

      • Next Page