Unattended Access Installer Suddenly Requiring Proxy Settings

Unattended Access Installer Suddenly Requiring Proxy Settings

Hello,

We have been using Zoho Assist and the unattended access portion for some time now. We have a giant list of computers that we unattended access to and have never run into this issue before.

Whenever we try to install the unattended access, it refuses and asks for proxy settings.

I read that it is supposed to, on its on, grab the correct proxy settings from the browser. However, it does not seem to be doing that now.

Any reason why? 

Thanks!

    • Sticky Posts

    • Release Notes: Version 1.91, February 2015

      Unattended Access (Beta) is live!   Unattended Access, a feature requested by a lot of our customers is live now. Currently, it's in beta. You can add up to 100 computers per Technician subscription. They can also be accessed by your organization members.  My Computers  list in Zoho Assist home page will  always  display the online status of your unattended computers. You can rename the computers whenever you wish.  Currently, Unattended Access can be configured only for Windows computers. Nevertheless,