Unattended access, no groups, showing as Free Edition!

Unattended access, no groups, showing as Free Edition!

HI

This morning I came to use Zoho Assist to access a couple of PC's I have set up in Unattended Access, to find that only 5 of the 90+ PC's and Groups I had no longer appear.

I have tried logging out, Logging in, in Chrome (usual way) and Android phone, but all I can see are 5 PC's.

As far as I know we paid for a full years service in Feb 2017.

The worrying thing is that it says " You are in free edition.   UPGRADE"

Help, as I'm stuck without remote access to my customers.


Danny

    • Sticky Posts

    • Release Notes: Version 1.91, February 2015

      Unattended Access (Beta) is live!   Unattended Access, a feature requested by a lot of our customers is live now. Currently, it's in beta. You can add up to 100 computers per Technician subscription. They can also be accessed by your organization members.  My Computers  list in Zoho Assist home page will  always  display the online status of your unattended computers. You can rename the computers whenever you wish.  Currently, Unattended Access can be configured only for Windows computers. Nevertheless,