unattended can't access, suddenly require me run in service mode

unattended can't access, suddenly require me run in service mode

why suddenly require the agent need to run in service mode to send alt + crtl + del?
I tired click on "Run as service" button but it has no effect.  Now I cannot login any of hosts, please help 
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    • Release Notes: Version 1.91, February 2015

      Unattended Access (Beta) is live!   Unattended Access, a feature requested by a lot of our customers is live now. Currently, it's in beta. You can add up to 100 computers per Technician subscription. They can also be accessed by your organization members.  My Computers  list in Zoho Assist home page will  always  display the online status of your unattended computers. You can rename the computers whenever you wish.  Currently, Unattended Access can be configured only for Windows computers. Nevertheless,