URGENT: Deluge issue with Arabic text Inbox
Dear Deluge Support,
We are facing an issue that started on 12/Feb/2026 with custom functions written using Deluge within Qntrl platform.
Currently, custom functions do not accept Arabic content; it is replaced with (???) characters.
Scenario 1: If we create new custom functions with Arabic content, the letters get replaced directly after saving the function.
Scenario
2: If we modify the current custom functions that contain Arabic
content and save them, all Arabic characters are replaced.
Scenario
3: Current custom functions that contain Arabic content and have not
been updated on or after 12 Feb are working as expected without issues.
However, we can't modify any of them as they will get corrupted
directly.
This
is a highly critical issue, as it is affecting all of our users and the
company's brand, security, and data integrity; the impact is irreversible. For example, users
received notifications with ??? characters, logs are being generated
from the custom functions with non-readable text only ???, fields are
being updated with trash values just ??? characters ... etc
Please consider this as a priority.
Regards,
Khaled
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