Hello,

We have a Zoho Flow where we post new notes to a slack channel. The issue I'm running into is that if the person who posts a note to a deal tags another user, then the string version of that note is not human readable.

What the note looks like in CRM:

"Hey @john can you update this lead?"

What the note looks like using the Zoho CRM connection using the ${new_note_trigger.content} variable:

"Hey crm[user#48266621489461709001#7583695167]crm  can you update this lead?

How can I convert the "@john" to just a string so it is at least readable?