Waiting for customer consent to transfer files

Waiting for customer consent to transfer files

Trying to send file to customer computer that is set up for Unattended Access.  Message "
Waiting for customer consent to transfer files" appears.  What did I do wrong with the setup?

    • Sticky Posts

    • Release Notes: Version 1.91, February 2015

      Unattended Access (Beta) is live!   Unattended Access, a feature requested by a lot of our customers is live now. Currently, it's in beta. You can add up to 100 computers per Technician subscription. They can also be accessed by your organization members.  My Computers  list in Zoho Assist home page will  always  display the online status of your unattended computers. You can rename the computers whenever you wish.  Currently, Unattended Access can be configured only for Windows computers. Nevertheless,