Free webinar alert on November 19 - Email driven strategies - Master personality based styles

Hello Zoho Community! 

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Join our interactive, game-based webinar to discover how Zoho Mail adapts to your personality and work style. Learn practical hacks, watch live demos, and take part in mini challenges that make organizing, prioritizing, and collaborating effortless.

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1. Personalize Zoho Mail to match your communication style.
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4. Walk away with real, ready-to-use productivity tips.

Don’t miss this fun and hands-on session.

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• Topic Participants

• Supritha Suresh

  

• Rombout

  

• Sticky Posts

• Single Folder Archival in Zoho Mail

  Dear Zoho Mail Community, Have you noticed and wondered what the banner is about in your Zoho Mail's Archive Policy Settings? In Zoho Mail, users have traditionally archived emails to keep their inbox and active folders clean. While this helped reduce

• Microsoft is retiring Exchange Web Services (EWS): Here's what it means for Zoho Mail users

  Microsoft has officially announced the retirement of Exchange Web Services (EWS) for Exchange Online. If your organization is planning to migrate from Microsoft 365 to Zoho Mail, you may be wondering what this change means for you. The good news is that

• Announcing Zoho Mail - Inactive user Policy

  Dear Zoho Mail users, Thanks to all of you for your continuous support.  We have recently started implementing the Inactive User Policy, for Zoho Mail.  A user is considered as inactive, if the user has not logged in to the Zoho mail account for a period of more than 120 days. The login through POP, IMAP and Active Sync are all taken into account for tracking the period of inactivity.  Whoever received the communication need not panic, as we have just communicated our policy to all the users.  To

• SSL Security Certificate Updated - POP/ IMAP and SMTP Servers

  We have updated new SSL Certificates for our POP/ IMAP and SMTP servers.  pop.zoho.com imap.zoho.com smtp.zoho.com The users accessing their accounts via POP or IMAP may get security alerts mentioning the certificate change. We suggest you to add the certificates to the trusted identities.  If you are using the POP Server name as mailpop.zoho.com, please change the server name to pop.zoho.com in the mail client you are using.  Please post here, in case you have any further questions.   Regards, Ramya

• Pocket from Mozilla is closing shop. Don’t lose your favorites . Move them to Zoho Mail Bookmarks now! 📥🔖

  The end of Pocket shouldn't mean the end of your important links and content. Easily import them into Zoho Mail's Bookmarks and continue right where you left off. You can bring over your entire Saves, Collections, and tags just the way they are. Bookmarks

• Recent Topics

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• How to charge Convenience fee OR payment gateway charges to the end client who is paying the invoice?

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• In ZOHO Books, it appears that there is a maximum of 200 Shipping addresses.

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• How can I add a Custom Field (or Customer_name) to a picklist?

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• Can't copy and paste from email in Zoho email client

  I don't know what happened, but I have lost the ability to cut and paste information from an email.

• Which Zoho CRM tasks would you want an AI assistant to handle?

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• What's New in Zoho Inventory | July & August 2026

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• Hide Inactive Social Sign-In Providers from Login Screen

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• Forms data export bug

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• How does Zoho handle the daylight savings time change in Alberta?

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• Zoho Projects - Linking CRM Deals to Projects via API without sending customer contact email invitation to project portal

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• Need to set workflow or journey wait time (time delay) in minutes, not hours

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• Shared Mailbox in iOS app

  Hi, On the desktop I am using a Shared mailbox for our company's general mailbox that somebody else should be able to view. In the iOS app however I can't find it? Old sources on the internet says this isn't possible but that can't be right? Somebody

• Issues with Zoho Insights and email template web links

  Is anyone else out there having the same issue we're experiencing? When we send out an email template, Zoho insights is converting the URLs from the URL we insert in to the template in to one of the form https://mailer1.zohoinsights.com/ocgeturl/2d6f.327230a?l=0ed7f050-5b31-11eb-a1a...

• UCP: Why We Killed the Multi-Portal Mess and Simplified Customer Self-Service

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• Object-level edit permissions

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  currently our system is set to remove inventory at invoice. This is creating an inventory nightmare? Is it possible to change the settings to remove the item from inventory at either the packing slip stage or shipping the item.

• Item description is not displayed

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• Shared inbox unable to see replies

  Hi we are a small company me and someone else, we have a shared inbox for our sale@ and contact@ however we have this issue where by if i reply to an email or the other person reply to the email, it does not show it to them and therefore we end up replying

• Record Payment - Auto Populate Amount as payments are selected

  When recording payments you have the option of clicking on "Pay in Full" next to the bill which automatically adds the total at the bottom of the page next to "Amount used for payments" but this should also auto populate / update the total at the top

• Can't set conditional layout rule on lookup field in Zoho CRM

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• [Request] Pivot filter date option : from set date to relative value ie from 01Jan to LastMonth

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• Workflow Automation Not Triggering

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• AI Calling

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• Zoho Sheet as KB Document

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• Ask the Experts: Five-hour live Q&A session with Zoho WorkDrive product experts

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• Automating CRM backup storage?

  Hi there, We've recently set up automatic backups for our Zoho CRM account. We were hoping that the backup functionality would not require any manual work on our end, but it seems that we are always required to download the backups ourselves, store them,

• Zoho Community Digest - September 2026 | Part 3

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• ERROR: This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details

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• Support for Custom Fonts in Zoho Recruit Career Site and Candidate Portal

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• Sync of products and orders between Zoho Inventory, Zoho Books and Shopify

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• Best practices for importing phone numbers

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• Add Comprehensive Accessibility Features to Zoho Writer

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